Bookies refusing to pay out

[KungFuPanda]

https://www.manchestereveningnews.co.uk/news/great...

Guy wins £1.7million through an online blackjack game and the bookies refuse to pay him out citing a “technical glitch” which they haven’t disclosed.

He’s spent £2500 celebrating before he got the bad news.

Now he’s retained solicitors to seek recovery of that money but the Court issue fee is £10,0000!

They offered him £60k to settle but he had to sign a non disclosure agreement. He refused that settlement offer.

[eldar]

Technical glitch = bookies lost?

[Du1point8]

Dont fking blame him...

If I could use that excuse to not pay people I would be loaded.

[pavarotti1980]

if there was a technical glitch are they going to return all monies used on the app? Surely it works both ways and punters will have lost out due to the "glitch"

[Short Grain]

If they pay maybe it would shut them down, if they don't, nobody will use them and they will shut down!

I bet if he crowd funded this, he'd get enough people to get the funds to take 'em to court though!

[kestral]

Beware the T&C

'in the event of a technical fault error whereby a win results where one would not have existed other than through the aformentioned defect no payment will be made"

Please click here to accept the T&C.

[cossy400]

I read this in the Sun, (I know I know)

But they are reporting that Betfred have offered this bloke £60,000 BUT he has to sign an NDA.

So if Betfred are so cock sure that this glitch is the reason they wont pay out, why offer him the above?

[Jim the Sunderer]

They've got a year and a half to write some cock & bull to bamboozle a 70 year old in a wig.

I wouldn't bet the farm on him winning.

[TonyRPH]

My son used to work in IT for a major business in the industry (not Bet Fred) and the amount of detail gathered during game play across all their apps is very detailed, and they know right away if something is going wrong with their software.

So I can quite believe that Bet Fred are correct with what they are saying.

[Muzzer79]

TonyRPH said:

My son used to work in IT for a major business in the industry (not Bet Fred) and the amount of detail gathered during game play across all their apps is very detailed, and they know right away if something is going wrong with their software.

So I can quite believe that Bet Fred are correct with what they are saying.

So why didn’t they pull the prize straight away?

I saw this on Watchdog (I know.....)

Felt a bit for the bloke. He went for broke and thought he’d come up set for life, only to be told there was a glitch....

[Sheepshanks]

I've no idea about online gambling but would he have realised he shouldn't have won, or would he have no idea there was anything wrong?

It seems a bit suspicious to celebrate in advance of confirmation and getting the money - I seem to remember someone trying to scam the national lottery doing that.

[Oakey]

When they say 'glitch' do they mean that the software spat out the seven golden trophies for the jackpot when it's specifically programmed not to do that, ever, hence their reluctance to elaborate?

[Durzel]

cossy400 said:

I read this in the Sun, (I know I know)

But they are reporting that Betfred have offered this bloke £60,000 BUT he has to sign an NDA.

So if Betfred are so cock sure that this glitch is the reason they wont pay out, why offer him the above?

Because they have determined that £60k is less than they would spend on litigation to defend it.

[KungFuPanda]

Durzel said:

cossy400 said:

I read this in the Sun, (I know I know)

But they are reporting that Betfred have offered this bloke £60,000 BUT he has to sign an NDA.

So if Betfred are so cock sure that this glitch is the reason they wont pay out, why offer him the above?

Because they have determined that £60k is less than they would spend on litigation to defend it.

If Betfred were sure they would win at trial, they’d recover their own legal costs anyway so why make the offer in the first place?

[xjay1337]

I'm just posting to get the notification in 18 months when the case is resolved!!

[Lemming Train]

xjay1337 said:

I'm just posting to get the notification in 18 months when the case is resolved!!

You could just click the 'watch' button like any normal person.

Edited by Lemming Train on Sunday 25th November 05:23

[xjay1337]

woosh. :-o

[anonymous-user]

KungFuPanda said:

Durzel said:

cossy400 said:

I read this in the Sun, (I know I know)

But they are reporting that Betfred have offered this bloke £60,000 BUT he has to sign an NDA.

So if Betfred are so cock sure that this glitch is the reason they wont pay out, why offer him the above?

Because they have determined that £60k is less than they would spend on litigation to defend it.

If Betfred were sure they would win at trial, they’d recover their own legal costs anyway so why make the offer in the first place?

Would they recover all their potential costs?

What you also need to consider is the cost of this dragging out in terms of reputation and repetitive negative news coverage to their brand / business.

I bet that’s worth more than £60k.

[Shuvi McTupya]

Sheepshanks said:

It seems a bit suspicious to celebrate in advance of confirmation and getting the money - I seem to remember someone trying to scam the national lottery doing that.

Does it?
I reckon if I was playing, let's say, roulette on William Hill and I won a couple of million quid I would not expect them to claim they had some kind of technical issue and I shouldn't have won.

I would quite possibly dip into my bank account and have a bit of a splurge while I waited for the money to be transferred to my bank!

[Durzel]

La Liga said:

ould they recover all their potential costs?

What you also need to consider is the cost of this dragging out in terms of reputation and repetitive negative news coverage to their brand / business.

I bet that’s worth more than £60k.

Plus in litigation who can be absolutely sure of anything?

Betfred would have to spend time and money showing that an app they created should not have told a customer they had won. Even if they could prove immutably that the app had failed there is a non-zero chance that the court feels that it was reasonable that the customer believed they had won etc.

IANAL but nothing is certain in litigation except legal costs.