No win no fee for consumer issue - Possible?
No win no fee for consumer issue - Possible?
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Discussion

anonymous-user

Original Poster:

83 months

Tuesday 5th February 2019
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[redacted]

Camelot1971

2,851 posts

195 months

Tuesday 5th February 2019
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You aren't going to get much, if any costs for taking action like that, so what would be in it for the no win, no fee brigade?

It's not that hard to put a sensible case together that a small claims judge could find reasonable. Some solicitors might offer a free 30 mins to discuss your case?

anonymous-user

Original Poster:

83 months

Tuesday 5th February 2019
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If you have legal expenses on your home insurance they may give you some advice but the process is straightforward and doesn't need a lawyer - you can just submit your claim online.

Mandat

4,628 posts

267 months

Tuesday 5th February 2019
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anonymous said:
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Precisely. So where is the money to pay the no win no fee solicitor going to come from?

TwigtheWonderkid

49,056 posts

179 months

Tuesday 5th February 2019
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Mandat said:
anonymous said:
[redacted]
Precisely. So where is the money to pay the no win no fee solicitor going to come from?
I think many people fail to realise that no win no fee deals are transacted on the basis of the law firm getting a proportion of the settlement, or making money from providing courtesy car etc. They are not charitable organisations dedicated to bringing justice to the masses.

valiant

14,172 posts

189 months

Tuesday 5th February 2019
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Small claims surely?

Do it yourself online.

You’re not going to get a no win/no fee firm to represent you as the potential settlement will be pennies for them as all you want is a new phone or the cost of one. You are not going to get thousands in compo over this (not that you’re after this) so there’s nothing in it for the firm representing you.

You’ll have to pay if you want a solicitor to represent you.

Integroo

11,631 posts

114 months

Tuesday 5th February 2019
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No you won't, as you won't get damages. Just do a small claims case yourself, they probably won't even bother to show up.

Your Dad

2,287 posts

212 months

Tuesday 5th February 2019
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What solution have they offered and why is it unacceptable?

h0b0

9,070 posts

225 months

Tuesday 5th February 2019
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To be clear........

No win, No Fee = Yes win, Yes fee.

They are not charities.

tinnitusjosh

356 posts

101 months

Tuesday 5th February 2019
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If this has got anything to do with that Electronics Exchange thread you started, I really wouldn't bother...

Clearly we don't have all the facts, but if you soldiered on with a faulty phone for 2.5 months (notwithstanding awful personal circumstances) before raising it with them, I can't see any judge getting too upset about the situation

Drumroll

4,518 posts

149 months

Wednesday 6th February 2019
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anonymous said:
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If the phone is as bad as you say (https://www.pistonheads.com/gassing/topic.asp?h=0&t=1790698&mid=415205) not having it for a couple of weeks is hardly a problem is it? I would have got a really cheap phone by now, then at least I could make calls/texts.

Not saying how you have been treated is right, just that there is a simple way (short term) to at least stay in touch.

Your Dad

2,287 posts

212 months

Wednesday 6th February 2019
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Try your sim in a different handset, and try a different sim in your handset.


TwistingMyMelon

6,510 posts

234 months

Wednesday 6th February 2019
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Lifes too short , the phone must have been under £200 , just buy another, yes its unfair but how much is you time worth

From their point of view, its cracked , so you dropped it and now it doesn't work properly , which kind of makes sense

Second hand phones are a complete utter minefield, sometimes you get lucky, other times you don't . Personally id only ever buy off a mate who I knew looked after it and was honest,.

xjay1337

15,966 posts

147 months

Wednesday 6th February 2019
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anonymous said:
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Jesus, buy a Nokia on Ebay for 20 quid and use that until you can get a resolution....or spend £50 on any of the wonderful cheap Android phones all of which have 3g.

If a phone was that important to your "business" you'd have a "business plan" which comes with next day replacement , if you needed a phone that desperately you could have got one up and running without thinking of court action for under £50....

SlackBladder

2,652 posts

232 months

Thursday 7th February 2019
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anonymous said:
[redacted]
Was it new?

KungFuPanda

4,640 posts

199 months

Thursday 7th February 2019
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SlackBladder said:
anonymous said:
[redacted]
Was it new?
Nope, from one of his other threads it was a second hand one from the likes of CEX or something like that.



So

28,176 posts

251 months

Thursday 7th February 2019
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anonymous said:
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Yes, Citizens Advice Bureau. They'll give you advice, but won't pay your court fees obviously.


anonymous-user

Original Poster:

83 months

Thursday 7th February 2019
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This thread doesn't stack up really, does it?

Your Dad

2,287 posts

212 months

Friday 8th February 2019
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Swap the SIM card into a different handset like I suggested, don't be surprised if the SIM card is faulty and not your secondhand phone.

So

28,176 posts

251 months

Friday 8th February 2019
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anonymous said:
[redacted]
How much was the phone?