New roof leaking the law please

[dave7108]

Had an extension roof put on by local roofer in October. It leaked straight away before it was finished, he fixed it. Im now having a nightmare to get him back again he is ignoring my calls. The receipt does not have any guarantee on it stated. Is there a minimum time by law that work is guaranteed? I think il be having to go down the small claims route.

[Helicopter123]

dave7108 said:

Had an extension roof put on by local roofer in October. It leaked straight away before it was finished, he fixed it. Im now having a nightmare to get him back again he is ignoring my calls. The receipt does not have any guarantee on it stated. Is there a minimum time by law that work is guaranteed? I think il be having to go down the small claims route.

What has your home insurance said?

[MarkM3Evoplus]

Faulty workmanship not covered by insurance

[dave7108]

I havent contacted them yet - i heard off roofer this morning saying he will be round either later today or tomorrow morning. He said this last time he was meant to come out, kept putting it off. Also told me he has a slipped disc which I dont believe.

[Ed/L152]

Write a polite letter sent by recorded delivery outlining the problem. Give him a chance to fix. If not fixed make alternative arrangements then claim the cost of the extra work - again firstly by polite letter then resort to legal action if necessary.

I'm no legal-bean but that's how I'd consider approaching the situation.

[mikeveal]

Ed/L152 said:

Write a polite letter sent by recorded delivery outlining the problem. Give him a chance to fix. Give deadline, explain that If not fixed by deadline that you will make alternative arrangements then claim the cost of the extra work.

If outsourced, send bill, give deadline for payment & state that this is a letter before action. If payment isn't met by the deadline you will pursue the debt through the courts.

I'm no legal-bean but that's how I'd consider approaching the situation.

Neither am I, but I think I know enough to tweak the above.
You should probably expect any builder prepared to shirk his warranty responsibilities to pheonix his roofing company just to spite you.