GDPR Issue?
Author
Discussion

No ideas for a name

Original Poster:

3,225 posts

115 months

Friday 5th July 2019
quotequote all
I am not normally the type to get all upset about GDPR, but something has raised an issue today.

Let us say that a business with whom you have had dealings (car servicing in this case) loses or otherwise gives up its franchise, then give your details to another business, not in the same group, but another franchise of the same manufacturer.
I don't have any 'bad history' to hide, but I do think that the original dealer should have asked for consent to transfer my details. I have less issue if I had an email from the manufacturer telling me that *they* had transfered my details to a new franchise.

Thoughts?

FunkyGibbon

3,858 posts

293 months

Friday 5th July 2019
quotequote all
Maybe, maybe not. Would depend on a whole host of issues.

When you signed up to service agreement who was listed as data controller? Franchise or manufacturer?

Do they have lawful reason to process data to maintain service records for their cars for warranty?

If you are unhappy with the data being with the new franchise ask the data controller to delete your information under the right to be forgotten.

But does it actually cause you any practical issue?

Alucidnation

16,810 posts

199 months

Friday 5th July 2019
quotequote all
Seriously?

Flumpo

4,024 posts

102 months

Friday 5th July 2019
quotequote all
Whatever form you filled out with your details or something you signed probably had small print. It will likely have said they can share any of your data with any partner or affiliated business.


bozzy.

780 posts

107 months

Friday 5th July 2019
quotequote all
No ideas for a name said:
Thoughts?
I think you’re over reacting.

shake n bake

2,221 posts

236 months

Friday 5th July 2019
quotequote all
People like you are why gdpr is even a thing.
It takes seconds to say ‘no thanks’ to a call and carry on about your business.

Car-Matt

1,923 posts

167 months

Friday 5th July 2019
quotequote all
shake n bake said:
People like you are why gdpr is even a thing.
It takes seconds to say ‘no thanks’ to a call and carry on about your business.
Assuming the new franchise acts in good faith, I agree.

What if they sell their data on to third parties?

Helicopter123

8,831 posts

185 months

Friday 5th July 2019
quotequote all
bozzy. said:
No ideas for a name said:
Thoughts?
I think you’re over reacting.
+1

55palfers

6,373 posts

193 months

Friday 5th July 2019
quotequote all
...but all those garages / manufacturers must think GDPR is "a thing" otherwise they would release the cars service history to new owners?

hutchst

3,727 posts

125 months

Saturday 6th July 2019
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Do cars have rights?

BertBert

21,265 posts

240 months

Saturday 6th July 2019
quotequote all
hutchst said:
Do cars have rights?
And lefts