How to Legally get someones details?
Discussion
At work today with car parked in works private car park my car was reversed into by a colleagues customer. They have denied all of this despite damage (relatively minor but has kinked my bumper and struggling to push back) on mine and theirs matching, 2 witnesses who work for the same company and cctv showing the mir car struggling to park mine rocking and them looking at their front corner before walking off into the building.
They were both aggressive initially stating i must of hit them to cause their damage, then stating that their damage had been there for ages, and then that i was making it up to get them to pay for previous damage!
Anyway they refused to give me their details, unsure if this is an offence due to private land, but i do have their registration.
Obviously i can get hold of their details via my colleague but that would be breaking privacy rules, so is there any way that i can get their contact details in a Legal manner that will show an Audit trail if required?
Thanks for taking the time to read and any help greatly appreciated.
They were both aggressive initially stating i must of hit them to cause their damage, then stating that their damage had been there for ages, and then that i was making it up to get them to pay for previous damage!
Anyway they refused to give me their details, unsure if this is an offence due to private land, but i do have their registration.
Obviously i can get hold of their details via my colleague but that would be breaking privacy rules, so is there any way that i can get their contact details in a Legal manner that will show an Audit trail if required?
Thanks for taking the time to read and any help greatly appreciated.
You have the make, model and reg. The other driver left the scene after refusing to give details. Report to the police immediately, with witness details. Try and get a copy the CCTV. Cops might not be hugely interested, but you might get lucky and have them charged. That will help with recovering any costs, because you should really get your insurer on this.
You pay- get some value back.
Best outcome, proper repair, scumbag found at fault and fined. He might even be carrying points already, and this would sort him nicely.
Or,
Forget it, and pay for your own repairs. Just remember, the prick will carry on and do it to someone else.
You pay- get some value back.
Best outcome, proper repair, scumbag found at fault and fined. He might even be carrying points already, and this would sort him nicely.
Or,
Forget it, and pay for your own repairs. Just remember, the prick will carry on and do it to someone else.
My issue is I don't really want to go through the insurers as last time i had a no fault claim it still put up my premium.
I have managed to heat it and bend it back to nearly the original shape, and if they were reasonable i would probably leave it.
But they weren’t and i don’t believe people should be able to behave in the way they did.
I have had a quick look at what your duty is if you have an accident with damage and it states you should give your details, which they refused to do. It then appears to state that should they feel threatened, which i suspect may be there defence for not stopping, to be clear i wasn’t aggressive, they have 24hrs to go in to a police station to report the incident.
My presumption is that this onus is on them as they caused the damage to a parked vehicle, if i am right i will give it 24hrs to remove that escape for them and then consider informing the police.
I have managed to heat it and bend it back to nearly the original shape, and if they were reasonable i would probably leave it.
But they weren’t and i don’t believe people should be able to behave in the way they did.
I have had a quick look at what your duty is if you have an accident with damage and it states you should give your details, which they refused to do. It then appears to state that should they feel threatened, which i suspect may be there defence for not stopping, to be clear i wasn’t aggressive, they have 24hrs to go in to a police station to report the incident.
My presumption is that this onus is on them as they caused the damage to a parked vehicle, if i am right i will give it 24hrs to remove that escape for them and then consider informing the police.
You might be able to convince the police this was a hit and run which is a serious offence but if the other chap is cool and denies it (and has cleaned his car) then you will indeed need the independent witnesses and all that.
As you say, you need to report this within 24 hours.
This seems the best option as what are you going to do with his address anyhow? He is going to deny it on the doorstep too.
I do understand some reluctance though as my worry would be once the police have a record of this then your insurers do, too. Meaning if the police say to you' spoke to him, he denies it and we can't see a reason to go further' then presto....you lose as you now have an accident on file.
Maybe someone here knows if the record IS shared with insurers. I am not sure it is but worry it could be. No record of course....cannot.
As you say, you need to report this within 24 hours.
This seems the best option as what are you going to do with his address anyhow? He is going to deny it on the doorstep too.
I do understand some reluctance though as my worry would be once the police have a record of this then your insurers do, too. Meaning if the police say to you' spoke to him, he denies it and we can't see a reason to go further' then presto....you lose as you now have an accident on file.
Maybe someone here knows if the record IS shared with insurers. I am not sure it is but worry it could be. No record of course....cannot.
Definitely report to police. That costs nothing and has no comeback.
Likewise for asking witnesses to write down what they saw.
Request CCTV footage. You probably won’t get it, but worth asking. Speak to whoever in person on offer to buy them a pint.
Ask Police to request footage for you. (Probably won’t come to anything)
Ask your insurance to request it for you. Explain you won’t be claiming, but could they help you to claim costs back?
That is about as far as you can go. Having been in a similar situation it is depressing. No access to CCTV due to date protection of the guilty and it being too trivial for the powers that be to care.
Or just get their details through work and phone them up and “confront” them over the phone and give them a chance to sort it properly before “going legal”. It’s sort of an empty threat, but it may work.
Good luck
Likewise for asking witnesses to write down what they saw.
Request CCTV footage. You probably won’t get it, but worth asking. Speak to whoever in person on offer to buy them a pint.
Ask Police to request footage for you. (Probably won’t come to anything)
Ask your insurance to request it for you. Explain you won’t be claiming, but could they help you to claim costs back?
That is about as far as you can go. Having been in a similar situation it is depressing. No access to CCTV due to date protection of the guilty and it being too trivial for the powers that be to care.
Or just get their details through work and phone them up and “confront” them over the phone and give them a chance to sort it properly before “going legal”. It’s sort of an empty threat, but it may work.
Good luck
I already have the cctv that has been collected using the correct means, i cant use the contact information if i get it from work without breaching data laws though.
My thinking is i have 3 options;
Leave it, the damage is fairly minimal. This is okay for me but i am confident from how they reacted that they will do this again and another may not be so lucky.
Request there details through the means posted on the 2nd post stating that it is on cctv, giving them a time period to get in contact.
Go to the police for refusing details at the scene of an accident.
I want this to be a hurtful experience for them which means that if they do this again, which i suspect is likely as it took about 4 attempts to into the parking bay and still hit me, they will be rather more respectful and less likely to lie to get there way out of it.
My thinking is i have 3 options;
Leave it, the damage is fairly minimal. This is okay for me but i am confident from how they reacted that they will do this again and another may not be so lucky.
Request there details through the means posted on the 2nd post stating that it is on cctv, giving them a time period to get in contact.
Go to the police for refusing details at the scene of an accident.
I want this to be a hurtful experience for them which means that if they do this again, which i suspect is likely as it took about 4 attempts to into the parking bay and still hit me, they will be rather more respectful and less likely to lie to get there way out of it.
Sheetmaself said:
I want this to be a hurtful experience for them which means that if they do this again, which i suspect is likely as it took about 4 attempts to into the parking bay and still hit me, they will be rather more respectful and less likely to lie to get there way out of it.
Just a health warning... There is every chance that they will deny it, the police won't be bothered and you'll end up with a claim that bumps your premium.I had a similar situation with a minicab that reversed at speed into my parked car, with two independent witnesses. The police were uninterested that someone was driving so carelessly and minicabbing without insurance, my insurers ended up footing the bill for what seemed open and shut, so I lost my excess and three years NCB (which, as I was 23 was a significant financial loss for me).
I have had this recently. Fill in form V888 from the gov.uk website, enclose a cheque or postal order and wait for 2 weeks and the DVLA will send you a letter with all the details. Make sure you give as much information as possible though as they are very anal. My first form got sent back because I included the line "the other vehicle hit mine". This was apparently confusing to the DVLA and I needed to include the registration numbers in my description as I "the other vehicle" could be referring to any vehicle (even though there was only my vehicle and the vehicle I was requesting the details for involved)
Report it to your insurer, provide them with the CCTV footage and witness contact details and get them to register their allegations with the third party insurer.
Speak to your insurer and ask them to contact the TPI and if they don't accept liability after speaking with the other driver, they should request images of the other vehicle and/or an independent engineer's report which would show any recent damage or repairs. The report will show paint transfer, height of any scratches & dents and so on. This can then be compared to the damage on your car.
If you want to cause the maximum PITA for the driver of the other vehicle, then this is the way to go.
I handle claims like this all the time, and if the CCTV footage clearly shows what happened (the impact) and the TP VRN is clearly seen, then it's an open & shut non-fault claim on your policy, with no impact on your NCB, and likewise a fault claim for the TP.
If the TPI contact their insured and they fail to respond, the other insurer will eventually have to act on a without prejudice basis for your claim, which is to all intents a de facto admission of liability.
Other than that put it down to experience, because the Police won't be interested unless there are injuries or other possible offences involved.
Speak to your insurer and ask them to contact the TPI and if they don't accept liability after speaking with the other driver, they should request images of the other vehicle and/or an independent engineer's report which would show any recent damage or repairs. The report will show paint transfer, height of any scratches & dents and so on. This can then be compared to the damage on your car.
If you want to cause the maximum PITA for the driver of the other vehicle, then this is the way to go.
I handle claims like this all the time, and if the CCTV footage clearly shows what happened (the impact) and the TP VRN is clearly seen, then it's an open & shut non-fault claim on your policy, with no impact on your NCB, and likewise a fault claim for the TP.
If the TPI contact their insured and they fail to respond, the other insurer will eventually have to act on a without prejudice basis for your claim, which is to all intents a de facto admission of liability.
Other than that put it down to experience, because the Police won't be interested unless there are injuries or other possible offences involved.
I agree i just want to make sure that it won’t end up costing me in the long run by having a non fault claim on record (last time i had one it went up as apparently it means I’m more likely to have an accident).
I think if i get their details i can write them a letter explaining my evidence and asking for a response of how they wish for me to proceed, as would work out likely better for all if i got a quote for repair.
As before the damage isn't too bad as managed to get it back in line to a point where it is visible but only out by a few mm, if they had of been reasonable about it it would of been the end of it to be honest.
I think if i get their details i can write them a letter explaining my evidence and asking for a response of how they wish for me to proceed, as would work out likely better for all if i got a quote for repair.
As before the damage isn't too bad as managed to get it back in line to a point where it is visible but only out by a few mm, if they had of been reasonable about it it would of been the end of it to be honest.
Not 100% sure but if this was in a private carpark (no public access) then the leaving the scene/hit and run thing could be out of the window as it not on the highway, the police may tell you its a civil matter.
I would speak to the person in work and ask for the customer to be contacted as you have CCTV if they refuse take it to their boss. If it happend in work property then the managers should help getting it sorted.
I would speak to the person in work and ask for the customer to be contacted as you have CCTV if they refuse take it to their boss. If it happend in work property then the managers should help getting it sorted.
Is there any way to leverage the business relationship; could your colleagues stop selling to these customers?
If you can do without them or better still if your bosses have good relationships with their bosses, tell their bosses that their employees are untrustworthy pricks and the prices are going up 50% unless they're held to account!
If you can do without them or better still if your bosses have good relationships with their bosses, tell their bosses that their employees are untrustworthy pricks and the prices are going up 50% unless they're held to account!
Sheetmaself said:
My issue is I don't really want to go through the insurers as last time i had a no fault claim it still put up my premium.
I have managed to heat it and bend it back to nearly the original shape, and if they were reasonable i would probably leave it.
But they weren’t and i don’t believe people should be able to behave in the way they did.
I have had a quick look at what your duty is if you have an accident with damage and it states you should give your details, which they refused to do. It then appears to state that should they feel threatened, which i suspect may be there defence for not stopping, to be clear i wasn’t aggressive, they have 24hrs to go in to a police station to report the incident.
My presumption is that this onus is on them as they caused the damage to a parked vehicle, if i am right i will give it 24hrs to remove that escape for them and then consider informing the police.
Are you driving something special with specialist insurance?I have managed to heat it and bend it back to nearly the original shape, and if they were reasonable i would probably leave it.
But they weren’t and i don’t believe people should be able to behave in the way they did.
I have had a quick look at what your duty is if you have an accident with damage and it states you should give your details, which they refused to do. It then appears to state that should they feel threatened, which i suspect may be there defence for not stopping, to be clear i wasn’t aggressive, they have 24hrs to go in to a police station to report the incident.
My presumption is that this onus is on them as they caused the damage to a parked vehicle, if i am right i will give it 24hrs to remove that escape for them and then consider informing the police.
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