Britannia Parking. PFN or PCN? Pay or not pay?

Britannia Parking. PFN or PCN? Pay or not pay?

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Discussion

Gameface

Original Poster:

16,565 posts

90 months

Tuesday 27th August 2019
quotequote all
A female friend has received this:-


She said she tried paying in 2 machines but neither would accept any coins. The slots were internally blocked. She doesn't think they were broken but assumed that because it was after 6 o'clock on a Saturday night and she couldn't see pay and display tickets on any dashboards that it was free and the machines were shut down for that reason.

Are Britannia Parking just another one of the wkers in this industry trying it on?

Despite their wording on the letter hinting at a PCN I'm leaning towards it being an unenforceable PFN.

Does anyone have any experience of Britannia Parking?

Thanks in advance.

Piginapoke

5,335 posts

198 months

Tuesday 27th August 2019
quotequote all
It's a regular PCN. Golden rule is not to admit who was driving or your'e stuffed. There are good templates at MoneySavingExpert- it recently worked for me.

Gameface

Original Poster:

16,565 posts

90 months

Tuesday 27th August 2019
quotequote all
Can you possibly link me to the template you used. It would be much appreciated. She's fretting about it badly.

texaxile

3,452 posts

163 months

Tuesday 27th August 2019
quotequote all
I've got a pile of warning letters etc, demands from "debt collection agencies" who have no power to litigate and to date, I have paid zero.

The money saving expert forums are very very good with advice, but tell your friend not to go ahead and post as a knee jerk, but to read through the FAQ. They're asking £100, so if they take an hour to read the FAQ they will probably be saving themselves the money, well worth £100 for an hour of time.

Secondly, follow the advice carefully, Britannia re a member of the BPA and as such have to follow certain guidlines, so she needs to follow the rules and process relevant to the BPA procedure Re POPLA etc when appealing or moving on.

Also, make no admission to who was driving, they have templates and ask for a freedom of information request as well to cover herself, it is free for her to do this, possibly the cost of a stamp.

There's no point at all at this stage mentioning the mitigating factors of the machines not working etc, just keep the evidence she has of that on record for a future date, as it's easy to slip up and admit to being the driver if you give too much information. Do not phone them, do all correspondance by mail or email. They will ask for a phone number and person of contact, give them nothing.

I have had an issue with non working machines before, they do have a helpline contact number on them, in my case I called the helpline and they patched me through to the local "patrol" (it was a local council car park) who took my reg and allowed me to park for free, although you are under no obligation to call the number, making a note of time , dates and what was wrong with the machines (fault codes displyed etc) will always help your case at a later date.

These companies tend to go through a process of threatening letters made to look like "final demands" and threatening credit blacklisting, but it is all bluff. You can only get a CCJ if you are summonsed to court and don't pay and fine ordered by the Court. These companies will also use solicitors letters, which are basically demands printed on letterheads (the contact numer for payment always remains the same) CSB solicitors seem to be a favourite at the moment from Companies like UCS or DRP.

They use very strong rhetoric and visually threatening letters, they are a bunch of chancers preying on the fear of people who believe their threats and lies, they're no better than playground bullies.

BertieWooster

3,625 posts

177 months

Tuesday 27th August 2019
quotequote all
texaxile said:
I've got a pile of warning letters etc, demands from "debt collection agencies" who have no power to litigate and to date, I have paid zero.

The money saving expert forums are very very good with advice, but tell your friend not to go ahead and post as a knee jerk, but to read through the FAQ. They're asking £100, so if they take an hour to read the FAQ they will probably be saving themselves the money, well worth £100 for an hour of time.

Secondly, follow the advice carefully, Britannia re a member of the BPA and as such have to follow certain guidlines, so she needs to follow the rules and process relevant to the BPA procedure Re POPLA etc when appealing or moving on.

Also, make no admission to who was driving, they have templates and ask for a freedom of information request as well to cover herself, it is free for her to do this, possibly the cost of a stamp.

There's no point at all at this stage mentioning the mitigating factors of the machines not working etc, just keep the evidence she has of that on record for a future date, as it's easy to slip up and admit to being the driver if you give too much information. Do not phone them, do all correspondance by mail or email. They will ask for a phone number and person of contact, give them nothing.

I have had an issue with non working machines before, they do have a helpline contact number on them, in my case I called the helpline and they patched me through to the local "patrol" (it was a local council car park) who took my reg and allowed me to park for free, although you are under no obligation to call the number, making a note of time , dates and what was wrong with the machines (fault codes displyed etc) will always help your case at a later date.

These companies tend to go through a process of threatening letters made to look like "final demands" and threatening credit blacklisting, but it is all bluff. You can only get a CCJ if you are summonsed to court and don't pay and fine ordered by the Court. These companies will also use solicitors letters, which are basically demands printed on letterheads (the contact numer for payment always remains the same) CSB solicitors seem to be a favourite at the moment from Companies like UCS or DRP.

They use very strong rhetoric and visually threatening letters, they are a bunch of chancers preying on the fear of people who believe their threats and lies, they're no better than playground bullies.
FOI Act doesn't apply to private companies so that piece of advice is incorrect.

texaxile

3,452 posts

163 months

Tuesday 27th August 2019
quotequote all
BertieWooster said:
FOI Act doesn't apply to private companies so that piece of advice is incorrect.
Sorry baaas it was a "Data subject access request" provided by Solution labs ltd to me regarding the data they held on me concerning my case. /pedantic

here's half my collection. By the way, these , with the exception of one are all from the Hospital where my wife works as a Nurse. Nurses have to pay to park there, often she forgets to put a ticket in the car. On the whole the parking guys are top blokes, apart from one jobsworth who feels that Nurses get paid too much already. What a pleasant chap.



Edited by texaxile on Tuesday 27th August 20:46


Edited by texaxile on Tuesday 27th August 20:49

kestral

1,934 posts

220 months

Tuesday 27th August 2019
quotequote all
texaxile said:
Sorry baaas it was a "Data subject access request" provided by Solution labs ltd to me regarding the data they held on me concerning my case. /pedantic

here's half my collection. By the way, these , with the exception of one are all from the Hospital where my wife works as a Nurse. Nurses have to pay to park there, often she forgets to put a ticket in the car. On the whole the parking guys are top blokes, apart from one jobsworth who feels that Nurses get paid too much already. What a pleasant chap.



Edited by texaxile on Tuesday 27th August 20:46


Edited by texaxile on Tuesday 27th August 20:49
The jobsworth is the one doing his job properly.

Sir Bagalot

6,712 posts

194 months

Tuesday 27th August 2019
quotequote all
texaxile said:
Sorry baaas it was a "Data subject access request" provided by Solution labs ltd to me regarding the data they held on me concerning my case. /pedantic

here's half my collection. By the way, these , with the exception of one are all from the Hospital where my wife works as a Nurse. Nurses have to pay to park there, often she forgets to put a ticket in the car. On the whole the parking guys are top blokes, apart from one jobsworth who feels that Nurses get paid too much already. What a pleasant chap.
It's her bosses that think she should pay.

My two nearest hospitals own the car parks but lease them to NCP for mega £££'s, and allow them to charge whatever.

catfood12

1,489 posts

155 months

Thursday 29th August 2019
quotequote all
I'm in dispute with Britannia over a parking charge. They've ignored my letters, and I'm now receiving ones from BW Legal, with faux 'Letters of Claim' etc. I've written back to them suggesting their client forwards my letters to them. Will happily defend in County Court if it goes that far.

You'll also notice that the ANPR photos on the back of the PCN are illegible. One will show a highlighted number plate, the other just a black blob at night, where you can't even see the model of car, let alone identify a specific vehicle. They did send me further photos, but just as bad.


Not the Bournemouth Exeter Road car park with no planning at all, let alone for the signs is it ?

Edited by catfood12 on Thursday 29th August 22:13

catfood12

1,489 posts

155 months

Thursday 29th August 2019
quotequote all
BY RECORDED DELIVERY
Britannia Parking Group Ltd.
7th Floor
300 Poole road
Poole
BH12 1AZ

Your Ref: P.C.N. xxxx
Our Ref: xxx

7 June 2019
Dear Sirs

Re: Parking Charge Notice xxx


I am in receipt of your Final Reminder letter dated 31st May 2019 in respect of the above notice. You seem to have ignored the contents of my previous letter dated 19th May 2019, a further copy of which is enclosed.

I dispute any liability of any parking charge to yourselves. I am certainly not ignoring your demand for a purported parking infraction, as your latest letter suggests. As this is purely a charge (not a statutory penalty) issued under a purported contract, I now require the following information so that I can make an informed decision;

1. Who is the party that contracted with your company for the provision of their services? I require their contact details.
2. What is the full legal identity of the landowner?
3. As you are not the landowner please provide a contemporaneous and unredacted copy of your contract with the landholder that demonstrate that you have their authority to both issue parking charges and litigate in your own name.
4. Is your charge based on damages for breach of contract? Please can you answer simply yes or no.
5. If the charge is based on damages for breach of contract please provide your justification of this sum.
6. Is your charge based on a contractually agreed sum for the provision of parking? Please can you answer simply yes or no.
7. If the charge is based on a contractually agreed sum for the provision of parking please provide a valid VAT invoice for this 'service'.
8. Please provide a copy of the signs that purportedly were on site which you contend formed a contract with the driver on that occasion.
9. I can find no planning application for the signs you have erected in the Exeter Park Road car park, and they appear to have been erected illegally. Please can you provide details of the planning permission obtained for these.

I await your speedy confirmation of cancellation of the above parking charge notice.

Yours faithfully






catfood12

1,489 posts

155 months

Thursday 29th August 2019
quotequote all
Britannia Parking Group Ltd.
7th Floor
300 Poole road
Poole
BH12 1AZ

Your Ref: P.C.N. xxxx
Our Ref: xxx



19 May 2019
Dear Sirs

Re: Parking Charge Notice xxxx


You have issued the above Parking Charge Notice to my vehicle registration xxxx, for an alleged parking infringement at Exeter Park Road on 3rd May 2019.

I parked at the car park, purchasing a ticket, a copy of which is enclosed. Your Parking Charge Notice cites that I failed to make a valid payment. Please review the enclosure provided. I further note that an incorrect time of leaving the car park is stated on your Notice.

The digital images you have sent are unclear, and I left the car park with my vehicle before 22:30 hrs.

You will recall the previous vexatious way in which you have pursued my company over previous alleged parking charge notices. I hope you will reconsider this parking charge notice, and not repeat the aggressive way you took the last parking charge notice to the County Court before offering to drop all action just prior to the hearing. You will further recall the two previous parking charge notices for which you also aggressively demanded payment, only to then cancel the notices without further explanation or apology.

I note that you do not have planning consent for the signage that you have had erected at the Exeter Park Road car park, and are reliant on the signage in the car park site and the content of that signage, and that a criminal offence is being committed by the display of the signage.

Please cancel this parking charge notice without delay. If you do continue to pursue the matter, I shall defend any action you may choose to take.


Yours faithfully


catfood12

1,489 posts

155 months

Thursday 29th August 2019
quotequote all
Britannia Parking Group Ltd.
7th Floor
300 Poole road
Poole
BH12 1AZ

Your Ref: P.C.N. xxx
Our Ref: xxx



29 July 2019
Dear Sirs

Re: Parking Charge Notice xxxx


I am in receipt of your final reminder for the above Parking Charge Notice, dated 15th July 2019, which I have just received having been abroad for two weeks.

You have failed to respond to the queries raised in my previous letters, or provide any evidence that I left your car park after the valid time had expired for the ticket I had purchased, as you now claim. I consider the matter closed.

I note your suggested intention to escalate this matter to court to recover monies you claim are owed. In the event of you issuing proceedings I shall of course defend such, and seek to recover all costs. Can you please let me know if you would attend any such case, or would seek to use the services of an advocate. If it is the latter, can you please let me know the name of your proposed advocate so as to avoid any conflict of interest.

You will recall that I previously pointed out that you do not have planning consent for the signage that you have had erected at the Exeter Park Road car park. A recently published article in the Bournemouth Echo newspaper exposed that you do not indeed have planning consent for the car park itself. I have drafted an article for the Echo to publish highlighting your demands and this case, and the illegality of such.



Yours faithfully


silverfoxcc

7,936 posts

158 months

Thursday 29th August 2019
quotequote all
Catfood

This is bloody important so do it tomorrow

NEVER NEVER NEVER send letters to these buggers by recorded or registered post. They WILL refuse it, thereby claiming they never saw it

Put this on pepipoo under the private parking and clamping section

when writing it DO NOT say who was driving ..just put the driver did this, the driver saw that etc

Follow the instructions on how to post photos and put all sides of the letter up

It looks like they have tightened up theri normally sloPpy letters BUT there may be something that the lads at pepipoo will spot

DO NOT contact Britannia until pepipoo have had a look

IF the letter has no flaws they will tell you. IF it has follow their instructions to the letter


speedking31

3,684 posts

149 months

Friday 30th August 2019
quotequote all
silverfoxcc said:
Catfood

This is bloody important so do it tomorrow

when writing it DO NOT say who was driving ..just put the driver did this, the driver saw that etc
catfood12 on 19 May 2019 said:
Dear Sirs

I parked at the car park, purchasing a ticket, a copy of which is enclosed.
Whoops!

silverfoxcc

7,936 posts

158 months

Friday 30th August 2019
quotequote all
Isn't it abot time that the powers that be have a sticky on this subject. Guys like SteveS11 and pavarotti are preety clued up on this and itbmay help those who get screwed at the first hurdle

The law POFA 2012 is there for both sides if the drivers read exactly what the PPC write before getting all panicky and letting them know who was driving etc, and if those monkeys( The PPC) cannot follow the law from their side then tough bloody luck

pavarotti1980

5,648 posts

97 months

Saturday 31st August 2019
quotequote all
Just have a link to Pepipoo or Money Saving Expert Forum which has a guide for the majority of scenarios

http://forums.pepipoo.com/index.php?showforum=60

https://forums.moneysavingexpert.com/forumdisplay....

Edited by pavarotti1980 on Saturday 31st August 08:28

Mark-E34-535

16,441 posts

186 months

Friday 29th October 2021
quotequote all
Excuse the thread bump but my Mrs appears to have been busted by these guys back in late September. The car is in my name though and this is the first letter I have had from Britannia and I'm loathed to give them £100 straight off the bat.

Can they enforce this or can I appeal? If it was the regular £30 or whatever I would simply pay the fine but £100 is a bitter pill to swallow.


Al Gorithum

4,479 posts

221 months

Friday 29th October 2021
quotequote all
I have bin full of those "fines" biggrin

They never follow them up.

silverfoxcc

7,936 posts

158 months

Friday 29th October 2021
quotequote all
Although Al says he has a bin full and no follow ups ,some of these companies WILL take you to court and some do it very cheekily. Some will get in contact after 5 years have passed!! and if you have had a run in with them and think that no news is good news PLEASE HEED THIS VERY CAREFULLY
They only make money by people paying them. bear in mind that they can chase unpaid contracts for up to 6 years. and the latest wheeze that they do is to let a lot of these lie fallow and then after 5 years start again. NOW here is what a lot of them bank on in those 5 years you have moved and as the only address they have is now 5yrs old and even that address may have had several occupants all the court stuff goes there. You dont know this so they get proceeding going and you end up with a possible CCJ Bear in mind that a CCJ is only put against you if all these conditions are met...A court finds against you. and you do not pay within the time specified on the order. So you always keep all paperwork relating to an alleged parking infringement, AND should you move you write to them ist class proof of posting from PO telling them where,you can now be reached should they wish to contact you ( keep a copy)

but back to these 'invoices' .the POFA Act of 2012 is there for both the PPC who in the main were ex clampers who said they would stop if there was something to replace it, most of the do not adhere to what they MUST put down when sending out letters. The section to read is Section 9 and it sub sections, one thing they rrarely do is to INVITE you to name the driver if it was not you.. they aleays get this wrong by telling you to say who was driving or variations of. Also times and dates must be shown and these are often omitted, Courts have ruled that a picture of you entering and leaving is NOT proof of parking ,

In every case. dont rush to write and tell them in any way shape or form who was driving, not I my wife my sone the neoghbour granddads dog. You always reply in writing as THE KEEPER ans refer to the person behing the WHeel as THE DRIVER ie the driver saw this this..the driver did that.

As i explain to everone on here that comes on. It isnt MY money they want it is YOURS and you should take every effort not to give them any. Thsat is why the Site Pepepoo.com exists. run by normal guys who want to help people like your from these sharks so always make you first point of call to them BUT rememember PPC can also read it ,so keep details to a minimum no names

IF pepipoo think yo have a case where there is a good chance of the PPC folding either at first contact, as Britannis did with me or at POPLA ( do not ever get involved with IAS) they will give you cases to use where there was awin and supply templated , usually by a chap called ostell, that 8/10 gets them to back off.
At the end of the day ,ask yourself, can i afford to pay thse 60/100pounds or do i take a few momnets to fight it Your Choice your are the horse and i take you to the water ( pepipoo) whether you drink or not is up to you



Greenmantle

1,627 posts

121 months

Saturday 30th October 2021
quotequote all
silverfoxcc said:
Although Al says he has a bin full and no follow ups ,some of these companies WILL take you to court and some do it very cheekily. Some will get in contact after 5 years have passed!! and if you have had a run in with them and think that no news is good news PLEASE HEED THIS VERY CAREFULLY
They only make money by people paying them. bear in mind that they can chase unpaid contracts for up to 6 years. and the latest wheeze that they do is to let a lot of these lie fallow and then after 5 years start again. NOW here is what a lot of them bank on in those 5 years you have moved and as the only address they have is now 5yrs old and even that address may have had several occupants all the court stuff goes there. You dont know this so they get proceeding going and you end up with a possible CCJ Bear in mind that a CCJ is only put against you if all these conditions are met...A court finds against you. and you do not pay within the time specified on the order. So you always keep all paperwork relating to an alleged parking infringement, AND should you move you write to them ist class proof of posting from PO telling them where,you can now be reached should they wish to contact you ( keep a copy)
Sorry SIlverfoxcc I am not quite understanding this angle. We all know that these organisations only want one thing. To extract money. So even if they resurrect these cases and are successful with obtaining a CCJ it doesn't mean they have been paid. I am comparing this situation with those where many good people of this country have gone to court and obtained CCJ's against those crooked scum companies. The BBC are good at making those types of TV shows. Is it just the fact that there is a CCJ against you?