Broken Oven less than 2 year old.

[vaderface]

As title really. 17 months old. Brand new from large electrics retailer.
Worth moaning to the retailer/ manufacturer?
Or should i just buy another?

[Rasta Pickles]

vaderface said:

As title really. 17 months old. Brand new from large electrics retailer.
Worth moaning to the retailer/ manufacturer?
Or should i just buy another?

Isn't the warranty period for all electrical goods 2 years (some EU law or something)?

[Roo]

Ring the retailer.

[_dobbo_]

When my oven broke I fixed it myself with a £25 part, rather than buying a whole new oven.

There is the option to repair rather than replace, if you don't get anywhere complaining.

[t400ble]

Whats the fault?

[jesusbuiltmycar]

t400ble said:

Whats the fault?

this...

If it is the heating element (symptom - oven lights on, fan spinning but not getting hot) it is easy enough to fix yourself for about £25 (similar to changing a light bulb). For most models there will be a Youtube video showing you how to do it.

[vaud]

Complain politely. Nothing to lose.

[wibble cb]

Check for recalls, our kettle started playing up, I checked the manufacturer website for hints on what was wrong with it , it’s been recalled(for completely different safety reasons), but they don’t care, a modified replacement is on its way.

[mike-v2tmf]

Worth a polite complaint.........I had a 4 year old flat screen tv repaired and paid for the repair, contacted the supplying retailer who refunded the cost of repair in full which was more than I expected

[vaderface]

Thanks for the replies.
Not sure on fault, Grill works (so element ok) but not working on oven setting.
As for recall, just had a brand new dryer (burst,s into flames apparently)
from same manufacturer replace a 4 year old one.

Might have a polite moan with the retailer or manufacturer tomorrow.
Nothing to lose.

[anonymous-user]

If its an all electric oven there will be an other element at the bottom under the metal cover,maybe thats the failure,as said above not a difficult or expensive job to replace.

[anonymous-user]

FEWER, FFS!

(goes and has a lie down).

[768]

Breadvan72 said:

FEWER, FFS!

(goes and has a lie down).

In this instance, I don't agree. Doesn't make much sense to say that 17 months is fewer than 2 years.

https://www.grammarly.com/blog/fewer-vs-less/
https://www.grammar.com/fewer-vs-less/

[Stuart70]

Breadvan72 said:

FEWER, FFS!

(goes and has a lie down).

“My car is less than 5 years old” makes sense, “my car is fewer than 5 years old” - not so much.

“I have less than 5 cars” is ok, but “I have fewer than 5 cars” is better (having more than 5 cars would be better still).

“I have less cars than him” is abysmal and “I have fewer cars than him” is the appropriate statement. The correct action, however, is to acquire additional vehicles!

BTW - had an oven with the same issue, came from Howdens. The (brilliant) chap who does work for us, called them, they had someone out to repair it within 24 hours. Great service.

[BertBert]

Stuart70 said:

The (brilliant) chap who does work for us, called them, they had someone out to repair it within 24 hours. Great service.

So, you have a chap that works for you to call other people out to do the work for you? That sounds like a good job. Is it well paid?

[Stuart70]

BertBert said:

Stuart70 said:

The (brilliant) chap who does work for us, called them, they had someone out to repair it within 24 hours. Great service.

So, you have a chap that works for you to call other people out to do the work for you? That sounds like a good job. Is it well paid?

Yes exactly that. The chap does the repairs and maintenance on my properties. He had replaced an oven that had given up after about 12 years. He sourced the replacement, when it broke, my wife asked him to follow up with the original supplier. Is that ok with you?!

[anonymous-user]

I think BV is in need of extra cuddles at the moment.

[DeltonaS]

Rasta Pickles said:

vaderface said:

As title really. 17 months old. Brand new from large electrics retailer.
Worth moaning to the retailer/ manufacturer?
Or should i just buy another?

Isn't the warranty period for all electrical goods 2 years (some EU law or something)?

Yes, 2 years minimum under EU law, use it while you still can.

[stevieput]

If it's a fan assisted oven there will be two elements - one for the oven and one for the grill. The grill one being at the at the top of the oven cavity and the oven element will be behind a cover at the back. I'd say it most likely that your element has blown. I've changed many and for what it's worth try and buy an OEM element rather than a pattern one. In my experience the pattern parts simply don't last as long as OEM ones.

[stevensdrs]

The recycling centre is constantly being filled up with broken ovens that are anything but broken. They could all be fixed very easily by their owners, guides available on the tube, but it's easier just to get a new one. I have changed the fan element, the thermostat and switch and of course a couple of bulbs in the 10 years I have had mine. There is no foreseeable reason I will need to replace it in the next 10 years other than the inability to source a part either new or used. If only domestic appliances were treated with the same reverence as classic cars we could keep them going for years longer.