Has my elderly dad just been ripped off?
Has my elderly dad just been ripped off?
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Discussion

Zad

Original Poster:

13,007 posts

265 months

Wednesday 7th October 2020
quotequote all
I share a house with my elderly dad and came home this afternoon to find a bloke with a chainsaw pruning / attacking some of the fruit trees in our back garden. Our neighbour has been moaning for a few weeks about how they are overgrowing his garden and conservatory, and (unbeknownst to me) threatening legal action, and dad had given in after getting a card from a random "tree surgeon" bloke pushed through the letterbox. I found out later that they/he gave dad a quote of £350, which he knocked down to £325.

As an aside: I was under the impression that overhanging growth was generally the responsibility of the owner of the property under the tree (goodwill of the tree owner notwithstanding) on the understanding that they must offer all trimmings etc back to the tree owner. (This is irrelevant to the issue here though)

The fruit trees are about 15ft high and needed pruning back maybe 5ft. Two hours later they were finished and requesting payment immediately, offering to take dad to town to get some money (I wish I had heard that bit, alarm bells are ringing now). He said he would make an online payment directly to them within the hour when he got his laptop out. They seemed reluctant but eventually okay with that.

£325 for 2 hours work for possibly 2 (I didnt see the other guy if there was one) seems excessive. Even the call-out emergency plumber last year only cost half that. Has anyone else ad tree work done? Is this a reasonable amount? At the moment I'm thinking 1. No and 2. Hell no.

Dealing with an elderly dad is tricky enough, so before going any further with police, trading standards etc, I'm just looking for any guidance. If I had been there at the start, I suspect it wouldn't have happened quite like this. It didn't fill me with confidence when bloke knocked on the door and asked if we had any cooking oil, as he had run out of chainsaw oil... Sigh.




England87

1,997 posts

126 months

Wednesday 7th October 2020
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Not sure it helps a great deal but I had a hedge cut, only top and one side, 2 hours 2 guys £180. These types of jobs are valued at whatever you agreed to really.

ChocolateFrog

34,954 posts

202 months

Wednesday 7th October 2020
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As far as tree surgeons go anything of a significant size seems to cost an eye watering amount.

blueg33

46,409 posts

253 months

Wednesday 7th October 2020
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England87 said:
Not sure it helps a great deal but I had a hedge cut, only top and one side, 2 hours 2 guys £180. These types of jobs are valued at whatever you agreed to really.
Ouch - we have a 15ft tall hedge that runs for 25 metres along the side of the garden Our gardener trimmed it, mowed the lawn, pruned some other shrubs and dead branches off the ash tree, mowed the bank on the lane that accesses our place. He was here for 4 hours and charged me £85.

darreni

4,527 posts

299 months

Wednesday 7th October 2020
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If they’ve given a quote that your dads accepted, then there is no issue really.
I assume they’ve removed the waste too?

A500leroy

8,406 posts

147 months

Wednesday 7th October 2020
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yes its over the top and cold calling is worrying ( your neighbours been complaining and random bloke turns up, bit odd?) but if the jobs been done well id suck it up on this occasion but drill it in to your dad that all future go through you.

JulianHJ

8,868 posts

291 months

Wednesday 7th October 2020
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Any contact details for the trader? Still got the flyer/card or the payment details? Is your dad vulnerable in any way?

If you're unhappy, contact Trading Standards and get their opinion.

2 GKC

2,307 posts

134 months

Wednesday 7th October 2020
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Does sound expensive

Greendubber

15,265 posts

232 months

Wednesday 7th October 2020
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Offering to take an old boy to the bank is massive alarm bells. In fact the bank would have probably initiated vulnerable persons protocol if hed have tipped up with that story.

anonymous-user

83 months

Wednesday 7th October 2020
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Greendubber said:
Offering to take an old boy to the bank is massive alarm bells. In fact the bank would have probably initiated vulnerable persons protocol if hed have tipped up with that story.
I agree. A respectable tradesman would never do this.

jondude

2,441 posts

246 months

Wednesday 7th October 2020
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It sounds a couple of hundred quid over but it could have been worse. Many horror stories of elderly parents agreeing to new driveways while the kids are away etc. Then the loss runs into thousands.

We all get ripped off from time to time but the important thing is the reaction to it. If this leads to your father never, ever talking money with others (no matter what) then 'losing' a couple of hundred quid could actually work out a good deal.

Terminator X

20,570 posts

233 months

Wednesday 7th October 2020
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If it was £10k yeah ripped off, £300 ish no.

TX.

bimsb6

8,765 posts

250 months

Wednesday 7th October 2020
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Be prepared for more visits from “tradesmen” offering their services .

LordHaveMurci

12,336 posts

198 months

Wednesday 7th October 2020
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If he hasn’t made the payment then send £275 & I bet you never hear from them again.

If they do appear apologise, explain you think it’s a tad high but agree to pay the full amount if they protest strongly?

England87

1,997 posts

126 months

Wednesday 7th October 2020
quotequote all
blueg33 said:
England87 said:
Not sure it helps a great deal but I had a hedge cut, only top and one side, 2 hours 2 guys £180. These types of jobs are valued at whatever you agreed to really.
Ouch - we have a 15ft tall hedge that runs for 25 metres along the side of the garden Our gardener trimmed it, mowed the lawn, pruned some other shrubs and dead branches off the ash tree, mowed the bank on the lane that accesses our place. He was here for 4 hours and charged me £85.
I agree it seemed a lot. Got a few quotes and they were all the same. I’m in the wrong profession...

Hoink

1,471 posts

187 months

Wednesday 7th October 2020
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As mentioned above.

Keep an eye out for repeat visits looking to clean gutters or the roof, do some pointing, etc.

anonymous-user

83 months

Wednesday 7th October 2020
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"I've got some tarmac left over from a previous job".

J4CKO

46,824 posts

229 months

Wednesday 7th October 2020
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I paid £670 to have a decent sized Silver Birch taken down, two guys for maybe 3 hours, so not bad wages but to be fair they had to rent a cherry picker and they need loads of other tools, fuel, liability insurance, suitable vehicles etc. Its skilled, dangerous and challenging job, they need to have some bottle and be fairly fit and strong to do it properly.

Or they should have, there are tree surgeons, and there are people who have a chainsaw and a flatbed Transit, its all good fun until someone gets hurt or property is damaged, then dont see them for sawdust. Sounds like your dad may have paid top dollar for a chancer like this.

LordHaveMurci

12,336 posts

198 months

Wednesday 7th October 2020
quotequote all
J4CKO said:
I paid £670 to have a decent sized Silver Birch taken down, two guys for maybe 3 hours, so not bad wages but to be fair they had to rent a cherry picker and they need loads of other tools, fuel, liability insurance, suitable vehicles etc. Its skilled, dangerous and challenging job, they need to have some bottle and be fairly fit and strong to do it properly.

Or they should have, there are tree surgeons, and there are people who have a chainsaw and a flatbed Transit, its all good fun until someone gets hurt or property is damaged, then dont see them for sawdust. Sounds like your dad may have paid top dollar for a chancer like this.
Whereabouts are you?!

I had a silver birch & a rowan tree taken down, brush taken away & logs cut into 18’’ lengths for my firepit, 1 bloke for 2-3hrs (I did load the brush onto his truck & stack the logs).

£200, this was last December. The only other quote was £350+VAT

He is a pukka tree surgeon.

Wacky Racer

41,314 posts

276 months

Wednesday 7th October 2020
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If they have given him a price, and (being of sound mind) he has happily agreed with it, I can't see an issue.