DVLA at weekends?
Discussion
Hi all, I'm going to sell my car on Sunday but know what certain Gov depts can be like, so my question is. . .
Upon visiting https://www.gov.uk/sold-bought-vehicle
I see the notation of......... This service is available from 7am to 7pm.
Does this include a Sunday?
As there is no mention of which days the service operates only the times above
Cheers
Upon visiting https://www.gov.uk/sold-bought-vehicle
I see the notation of......... This service is available from 7am to 7pm.
Does this include a Sunday?
As there is no mention of which days the service operates only the times above
Cheers
UPDATE & ANSWER
I thought I'd chance my arm on getting through and to my amazement I did; here is the answer for any others interested:
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12:40:22 PM
CHAT_TRANSFER_TO_BUTTON_INITIATED
Marcus is your new agent for the chat session.
Marcus
Hi, you're through to Marcus. Please hold a moment while I read through the chat details.
12:40:29 PM
Good afternoon, can you explain in more detail the nature of your enquiry please.
12:41:43 PM
You
Yes, your webpage www.gov.uk/sold-bought-vehicle I see the notation ( This service is available from 7am to 7pm. ) but I want to sell my vehicle on Sunday which isn't clear if I can?
12:43:45 PM
Marcus
The online site is open 7 days a week from 7am to 7pm to notify us of the sale.
If you sell the vehicle after 7pm, you will need to wait till the next day to notify us online.
12:45:31 PM
You
Thank you, why wouldn't that be stated?
12:46:16 PM
Marcus
If it was a Monday to Friday service, then this would be stated.
12:47:15 PM
You
OK, fair enough. Thank you
I thought I'd chance my arm on getting through and to my amazement I did; here is the answer for any others interested:
I'm DVLA's virtual assistant.
I can help with frequently asked questions.
If you're here during opening hours and I'm unable to help, one of our advisors can step in.
To restart our conversation at any point, type 'Restart'.
12:38:29 PM
Using a few short words, how can I help you today?
12:38:31 PM
You
online servcies
12:39:05 PM
Virtual Assistant
I'm sorry, I don't understand that, please try rephrasing your question.
12:39:08 PM
Using a few short words, how can I help you today?
12:39:10 PM
You
online services
12:39:24 PM
Virtual Assistant
I'm sorry, I don't understand that, please try rephrasing your question.
12:39:28 PM
Would you like to be transferred to an advisor to assist you further? Please click one of the following options:
12:39:29 PM
You
Yes
12:39:43 PM
Virtual Assistant
Before I transfer you through, please outline the nature of your enquiry
I can pass this information on to the advisor for them to assist you.
12:39:45 PM
You
online services
12:40:05 PM
Virtual Assistant
Are you currently classed as a critical worker in the nation's response to COVID-19? Please click one of the following options:
12:40:07 PM
You
No
12:40:17 PM
Virtual Assistant
Chat Summary:
Critical Worker: No
Enquiry: online services
12:40:19 PM
Thank you, you’ve been added to a queue.
You won’t receive any further messages until an advisor becomes available, there may be a short wait.
Please refrain from typing until you're connected to an advisor as you may lose your position in the queue.
12:40:21 PM
Due to the current situation regarding Covid-19, we are very busy and we apologise for any delay this has caused. We will answer your query as soon as possible. Thanks for your patience.
12:40:22 PM
CHAT_TRANSFER_TO_BUTTON_INITIATED
Marcus is your new agent for the chat session.
Marcus
Hi, you're through to Marcus. Please hold a moment while I read through the chat details.
12:40:29 PM
Good afternoon, can you explain in more detail the nature of your enquiry please.
12:41:43 PM
You
Yes, your webpage www.gov.uk/sold-bought-vehicle I see the notation ( This service is available from 7am to 7pm. ) but I want to sell my vehicle on Sunday which isn't clear if I can?
12:43:45 PM
Marcus
The online site is open 7 days a week from 7am to 7pm to notify us of the sale.
If you sell the vehicle after 7pm, you will need to wait till the next day to notify us online.
12:45:31 PM
You
Thank you, why wouldn't that be stated?
12:46:16 PM
Marcus
If it was a Monday to Friday service, then this would be stated.
12:47:15 PM
You
OK, fair enough. Thank you
Moz_BLY said:
99% sure it includes Sunday. it is the easiest way to do online.
If you miss the 7pm deadline just do it the next day, you don't need to notify them straight away as some people still send the paper copy to DVLA which would take a couple of days minimum to change over.
Cheers, below is the other 1% palIf you miss the 7pm deadline just do it the next day, you don't need to notify them straight away as some people still send the paper copy to DVLA which would take a couple of days minimum to change over.
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