Distance selling regulations- used car ...garage charging

[Muzzer79]

Before we look at fighting all that....:

1. How many miles have you done in your 6 days?

2. How far away is the dealer you have to return it to?

[Mojooo]

Under the Consumer Contract Regulations 2013 - https://www.legislation.gov.uk/uksi/2013/3134/cont...

You can return within 14 days if its a distance sale - BUT - you can only use or test the goods broadly as you would do in a shop. so if you go above that you can lose your right to cancel.

so i would suggest driving it around like you would do on a test drive.

the shop however appears to have gone over and above the law by giving you the chance to do more miles but it being chargeable.

the Consumer contract rules are there to offer protection as you dont see the item before you buy it. doesnt mean you can use it for a week and then decide to return it.

one of the benefits of the consumer contract regs is that you dont have to give a reason to return - so as long as the conditions in the law are met you can return.

you may also have separate rights under the CONSUEMR RIGHTS ACT which allows you to 'reject' the car within 30 days for a full refund. this may apply where the car is not as described or not of satisfactory quality

the difference is that the onus is on the consumer to demonstrate the issue. and there is more scope for debate. but this would get you a full refund if the car is faulty

i suggest you read up on both laws and decide which to try and claim under.
their charge per mile would not be relevant under the CRA. I believe after 30 days they can charge 'for use'.

[Tracy Island]

Their T&Cs sound quite reasonable. You could save some money by finding a cheaper way to get the car to them, but I think you'll struggle unless the dealer is close by