Recovery during the age of covid
Recovery during the age of covid
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TeamD

Original Poster:

5,060 posts

261 months

Saturday 18th December 2021
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Hi Folks,

Won't go into too much detail at this point, but just wondered what the legal position is relating to a breakdown recovery I had to have yesterday.

Ignoring the total lack of professionalism by the folk arranging the recovery of my vehicle and myself+son, something just didn't add up when (eventually) I got a recovery wagon to turn up, I was obliged to load my own vehicle onto the trailer (already being towed by a flatback transporter), but was then told that both of us had to sit in the vehicle on the trailer for the 45 mile journey to my chosen destination.

Surely this can't be legal?

Thanks for any advice wink

TooLateForAName

4,924 posts

213 months

Saturday 18th December 2021
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Seems reasonable given covid.

bigandclever

14,347 posts

267 months

Saturday 18th December 2021
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Have a gander at the AVRO guidance .. https://www.avrouk.com/images/ul/AVRO%20COVID-19%2...

surveyor

18,689 posts

213 months

Saturday 18th December 2021
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Sounds highly illegal to me. Flatbed yet. Trailer err no!

LeeM135i

711 posts

83 months

Saturday 18th December 2021
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Not sure on the guidelines but I had the car recovered after hitting something in the road and blowing two tyres. They took the car but left me at the side of the road, my wife had to come and pick me up. Understandable given what’s going on at the moment but it was annoying.

grumpy52

6,061 posts

195 months

Saturday 18th December 2021
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I watched one of the police recovery programmes yesterday and if passengers were to accompany the vehicle they rode in the car and not in the recovery vehicles. These were alll police contracted operators . The rules must have changed due to the pandemic as when I did recovery work several years ago it was illegal for people to ride in recovered vehicles.

shakindog

514 posts

179 months

Saturday 18th December 2021
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One of the biggest of the 2 main recovery organisation were car on trailer or flat bed with passengers in to a safe location only Max 10 miles.
Mostly motorway jobs as taxi won’t pick up from hard shoulder passengers out and in a taxi or friend or family pick up at the first safe location
Restricted to 40 mph.
The police weren’t happy but were willing to allow it as what other options are their.
Not sure if that is still the case
I know some still refuse to have folk in cab/van due to covid.
A large portion of recovery trucks were retrofitted with dividers between front and rear.
Passengers only in rear.

Cold

16,675 posts

119 months

Saturday 18th December 2021
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Was recently in a taxi and had to get in the boot due to Covid.

DavePanda

6,824 posts

263 months

Saturday 18th December 2021
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Having to sit in the car and not in the cab is frankly ridiculous seeing as you can quite safely get a taxi and sit on an aircraft for 8 or 10 hours with other people. Even if the vehicles have dividers which IMHO make fk all difference the same as those in restaurants etc, as long as everyone wears masks, what is the issue.

TeamD

Original Poster:

5,060 posts

261 months

Sunday 19th December 2021
quotequote all
Cold said:
Was recently in a taxi and had to get in the boot due to Covid.
eek



BiggestVern

189 posts

159 months

Sunday 19th December 2021
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I'm not sure about loading the car yourself but most recovery companies have made the occupants sit in their car on the back of the flatbed whilst they are recovered. (I've seen hundreds this year working for National Highways).

I'm not sure how that stands from a legal point of view, maybe someone with legal knowledge can answer that, but in normal times the companies will not take a vehicle with anyone inside.

Andyjc86

1,149 posts

178 months

Monday 20th December 2021
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Being recovered in your car on a trailer is against the law (instant dismissal in my company). During the height of Covid, recoveries that included passengers were done on the back of a flat bed. This was highly frowned upon by everyone involved, but needs must.

That practice is only really used for getting a disabled passenger to safety.

These days, passengers go in the back of lorries with a Perspex screen fitted, masks on and the windows open. The vehicles are also decontaminated regularly.

jondude

2,441 posts

246 months

Monday 20th December 2021
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If they are that worried I'd have thought it was safest and easiest for them to bring a lateral flow test for the customer - by the time the car is on the trailer the result is through. Can be optional and if you don't take it, you don't get in the cab.

Although then it works in reverse too and the driver needs to show his test before the shift...which we presume they do seeing how they worry?


shep1001

4,620 posts

218 months

Wednesday 5th January 2022
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I was told when I needed the TVR recovering last year, as the clutch fluid made a bid for freedom, I would have to make my own 200 mile journey home, which would be reimbursed up to £180 as the recovery driver would not be allowed to let me travel in the cab with him and I could not travel on the flat bed in the car.

He turned up, loaded up the car and laughed when I told him what the call centre said. That must have been the only vehicle that was noisier with a harsher ride for 4 hours, on the hottest day of the year, than making the journey in my TVR.

Edited by shep1001 on Wednesday 5th January 23:50

Nigel Worc's

8,121 posts

217 months

Thursday 6th January 2022
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When my motorcycle broke down last June the AA recovered the bike and put me in a taxi (at their expense) from mid Wales to Droitwich.....I hate to think what that cost.

So instead of sitting with an AA man I didn't know, I sat with a taxi driver I didn't know.

croyde

26,328 posts

259 months

Thursday 6th January 2022
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Covid has given many companies the chance to make up really stupid rules that make no sense or, in the case of hotels happy to take your money, give really crap service with the mantra 'Cos Covid!'

Chicken_Satay

2,513 posts

233 months

Thursday 6th January 2022
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Cold said:
Was recently in a taxi and had to get in the boot due to Covid.
The same happened to me. The taxi was a Vauxhall Carlton though so the boot was reasonably spacious.

anonymous-user

83 months

Thursday 6th January 2022
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The missus and I were fetched about 10 miles or so home by the RAC in mid-2021, the chap had a VW Transporter (as in the van, not a literal transporter!) and we sat three abreast in the front rubbing elbows with her knackered motor on an a frame behind the van.

We have full fat cover (courtesy of the bank and their gimmicks biggrin ) and the other option was Hampshire to South Wales on the back of a wagon. That's quite a trek, I'd like to think we'd have been allowed in the cab!

Turbobanana

8,347 posts

230 months

Thursday 6th January 2022
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I was AA recovered, for only the second time in my motoring career, in November 2020 after my S-Max shat its clutch in the middle of Ipswich.

AA man wouldn't have me in the cab of his Transporter due to Auntie 'Rona, but fortunately I was only a short walk from my friend's house and she lent me a spare car! The S-Max was eventually recovered to Milton Keynes, via a change of shift in Cambridge, 2 days later.

kdri155

644 posts

180 months

Thursday 6th January 2022
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My Dacia recently broke down on the M56 near Chester services when the plastic thermostat housing gave up, AA recovery turned up and he was happy for me to sit in the van with him whilst the car was recovered 60 miles on a dolly behind.