30 day rejection on a trailer

[anonymous-user]

Would the 30 day rejection period of a vehicle cover a new trailer purchased by my company? Have tried Google but it just spoke about cars.

Long tory short, I sold two trailers I had from new both from same manufacturer as this one. First was 2013 and brilliant, worked it hard and fast and it never gave a moment's trouble. Second was a 2017, much less use but by nature dirtier work so put it's issues down to that.

New trailer has been here 29 days, used for 50 miles of very light/clean work whilst being stored inside (the other two lived out) and it's today non operational with the same issues my 2017 had. This is something that I need at short notice and need to be reliable. It's a UK based make who have been going a long time, I didn't buy cheap Chinese etc before anyone jumps on.

Cheers

[poo at Paul's]

It’s an unpowered vehicle I suppose but would be surprised it if it covered under the same legislation as a ‘vehicle’ , but it has a warranty period so you’ll need to go down that route I think, give them a chance to fix it, etc.
What are the issues?
If similar to the 2917 model issues, do you think it a design issue, or poor component issue?

[paintman]

What's the fault?

[anonymous-user]

paintman said:

What's the fault?

2 out of 4 wheels siezed. One I got moving as it would turn 1/8th each direction so worked it back and fourth. Other is siezed solid. The fact one moved 1/8ty each way says not siezed on brakes. The trailer that just went would regularly reverse but not go forwards as wheels siezed.

I'm saying poor components for now

[anonymous-user]

sfella said:

2 out of 4 wheels siezed. One I got moving as it would turn 1/8th each direction so worked it back and fourth. Other is siezed solid. The fact one moved 1/8ty each way says not siezed on brakes. The trailer that just went would regularly reverse but not go forwards as wheels siezed.

I'm saying poor components for now

Doesn't the anti overrun mechanism prevent the trailer being reversed? My dad had a really old trailer (based on a caravan chassis) where you had to insert a chock under the towball to reverse it.

IIRC my dads current trailer sometimes needs reversing to free off the automatic overrun mechanism or the wheels lock up. It hasn't been cleaned (jetwashed) then not regreased has it?

[Powerfully Built Company Directors Secretary]

sfella said:

Would the 30 day rejection period of a vehicle cover a new trailer purchased by my company? Have tried Google but it just spoke about cars.

Long tory short, I sold two trailers I had from new both from same manufacturer as this one. First was 2013 and brilliant, worked it hard and fast and it never gave a moment's trouble. Second was a 2017, much less use but by nature dirtier work so put it's issues down to that.

New trailer has been here 29 days, used for 50 miles of very light/clean work whilst being stored inside (the other two lived out) and it's today non operational with the same issues my 2017 had. This is something that I need at short notice and need to be reliable. It's a UK based make who have been going a long time, I didn't buy cheap Chinese etc before anyone jumps on.

Cheers

I could be wrong on this and am happy to be corrected..

AFAIK, The Consumer Rights Act 2015 does not apply between company to company transactions. However, sections of the Sale of Goods Act 1979 do still apply to company to company transactions.

I would suggest you have recourse under the SOGA 1979, but I won't go into that if I'm totally incorrect!

[anonymous-user]

Newarch said:

Doesn't the anti overrun mechanism prevent the trailer being reversed? My dad had a really old trailer (based on a caravan chassis) where you had to insert a chock under the towball to reverse it.

IIRC my dads current trailer sometimes needs reversing to free off the automatic overrun mechanism or the wheels lock up. It hasn't been cleaned (jetwashed) then not regreased has it?

Reverse or forward makes no difference, literally just drags the wheel. As I said one wheel turned 1/8th and by hand going backwards and forwards I freed it, that's a hub issue not brakes to me.

First time out was wet but if we're at the point a new trailer needs regressing after a wet 20 mile run at 1 week old I'll give up!

[anonymous-user]

Powerfully Built Company Directors Secretary said:

I could be wrong on this and am happy to be corrected..

AFAIK, The Consumer Rights Act 2015 does not apply between company to company transactions. However, sections of the Sale of Goods Act 1979 do still apply to company to company transactions.

I would suggest you have recourse under the SOGA 1979, but I won't go into that if I'm totally incorrect!

This is what I recall, only been in this position once before with a JCB that leaked and kept frying it's own electrics. I know when I sought advice the 30 day period was mentioned but I'd had it a year so was irrelevant. Buying new seems logical but my god the stuffs crap these days. JCB asked if I could just keep the digger dry to cure the problem.....

[Vincecj]

Has the handbrake been left on for a long time?

[Trevor555]

Powerfully Built Company Directors Secretary said:

I could be wrong on this and am happy to be corrected..

AFAIK, The Consumer Rights Act 2015 does not apply between company to company transactions. However, sections of the Sale of Goods Act 1979 do still apply to company to company transactions.

I would suggest you have recourse under the SOGA 1979, but I won't go into that if I'm totally incorrect!

I came across this recently with a limited company purchase.

You are correct, the Limited company had no consumer rights, but SOG act still applied to faulty goods that were deemed "not fit for purpose"

Not sure if that still applies to non limited companies? Anyone?

Question was raised as to who was registered on the V5. Not sure if a person named on the V5 would make any difference to whether or not considered a consumer? Even purchased by persons company?

[paintman]

If the handbrake is left on for long periods - esp after use in the wet - it's very common for the friction material to rust to the drum.

Very common issue on boat trailers if they've been dunked & I've seen it a fair bit on caravans (I do bodywork for an East Midlands used caravan dealer)
On one occasion after launch I'd rinsed the trailer incl the drums to get the salt off & dried the inside as far as was possible (drums off & towelled).
Some kind person decided I must have forgotten to put the brake on & did it for me.
When I went to collect the trailer 4 weeks later to recover the boat two of the four were solid. The rear two as they have to go into the water due to angle of the slip. I carry a comprehensive tool kit & would have been in trouble if I hadn't.
I now chain & padlock the lever down & haven't had the problem since.

Can be an absolute pig to get them to release.

Best advice is to chock the wheels &/or a locking wheel clamp & leave the brake off.

ETA I do my own servicing of the boat trailer & use a decent quantity of marine type grease on the mechanisms. I also remove all four cables annually & hang up to oil as you would with a old motorbike control cable.

Also worth noting with boat trailers that rust can cause the bonded type lining to separate from the shoe & then float about inside the drum with the potential for jamming it on - not what you want if towing.

Edited by paintman on Sunday 19th December 15:24

[Powerfully Built Company Directors Secretary]

Trevor555 said:

Powerfully Built Company Directors Secretary said:

I could be wrong on this and am happy to be corrected..

AFAIK, The Consumer Rights Act 2015 does not apply between company to company transactions. However, sections of the Sale of Goods Act 1979 do still apply to company to company transactions.

I would suggest you have recourse under the SOGA 1979, but I won't go into that if I'm totally incorrect!

I came across this recently with a limited company purchase.

You are correct, the Limited company had no consumer rights, but SOG act still applied to faulty goods that were deemed "not fit for purpose"

Not sure if that still applies to non limited companies? Anyone?

Question was raised as to who was registered on the V5. Not sure if a person named on the V5 would make any difference to whether or not considered a consumer? Even purchased by persons company?

99.999% sure SOGA 79 is any business.. sole trader or Ltd company. CRA 2015 is solely private individual to business but again could be wrong!

I only know this because my other half is a sole trader and I found that the CRA didn't apply to her as we had some dodgy items we wanted a refund for..

[Matt_E_Mulsion]

It's sounds more like a usage issue than a manufacturing issue to me.

[anonymous-user]

paintman said:

If the handbrake is left on for long periods - esp after use in the wet - it's very common for the friction material to rust to the drum.

Very common issue on boat trailers if they've been dunked & I've seen it a fair bit on caravans (I do bodywork for an East Midlands used caravan dealer)
On one occasion after launch I'd rinsed the trailer incl the drums to get the salt off & dried the inside as far as was possible (drums off & towelled).
Some kind person decided I must have forgotten to put the brake on & did it for me.
When I went to collect the trailer 4 weeks later to recover the boat two of the four were solid. The rear two as they have to go into the water due to angle of the slip. I carry a comprehensive tool kit & would have been in trouble if I hadn't.
I now chain & padlock the lever down & haven't had the problem since.

Can be an absolute pig to get them to release.

Best advice is to chock the wheels &/or a locking wheel clamp & leave the brake off.

ETA I do my own servicing of the boat trailer & use a decent quantity of marine type grease on the mechanisms. I also remove all four cables annually & hang up to oil as you would with a old motorbike control cable.

Also worth noting with boat trailers that rust can cause the bonded type lining to separate from the shoe & then float about inside the drum with the potential for jamming it on - not what you want if towing.

Edited by paintman on Sunday 19th December 15:24

Sounds a very well maintained trailer, dedication right there.

It's sat 20 days inside since last use, handbrake applied. I've had trailers stick before but this is like it's welded on the rear wheel. The front wheel however as I said moved about 1/8th turn back and fourth and eventually freed. That to me that rules out brake sticking. Likewise with the last one, rolled free as you like in reverse but wouldn't give an inch forwards. Handbrake on or off whilst stood made no difference to this one.

Simple truth is in my opinion something has been cost cut and now the trailers are fragile. When you've arranged to collect items and need a trailer I can't be getting a socket set out every few weeks to see what the issue is. I'd get it if I'd bought old or chinky knock off but it's UK made proper trailer manufacturer. I've sent an email outlining what's happened and how I want to proceed.

[paintman]

The slight rotation you've got MIGHT be the shoes & adjusters moving on the back plates & the autoreverse mechanism of the shoe moving but the linings are still stuck.

Be interesting to know what the trailer suppliers say.

[anonymous-user]

Matt_E_Mulsion said:

It's sounds more like a usage issue than a manufacturing issue to me.

How so? It's is 4 weeks old and done sub 50 miles whilst being stored undercover, bar not using it at all what should I do differently?

[Willhire89]

sfella said:

Matt_E_Mulsion said:

It's sounds more like a usage issue than a manufacturing issue to me.

How so? It's is 4 weeks old and done sub 50 miles whilst being stored undercover, bar not using it at all what should I do differently?

I have a Brian James tri-axle that use in all sorts of conditions and I would never leave it with the handbrake on parking it up wet or dry - I 'm sure if you get out of that habit these issues will go away.

[anonymous-user]

Willhire89 said:

I have a Brian James tri-axle that use in all sorts of conditions and I would never leave it with the handbrake on parking it up wet or dry - I 'm sure if you get out of that habit these issues will go away.

My first trailer from this company was a tri axle, worked it hard. Parked out in all weathers with brake on and never gave issue. Second trailer the handbrake could be on or off and the wheel wouldn't turn forwards, only backwards (that isn't a sticking brake). Been towing a long time and owned plenty of trailers, these are the only two to give issue.

An old ifor was abused in every way and kept going perfectly, sold to a mate who is still doing the same. Old Richardson horse box used to sit for months/ years always worked. Now have an old cattle trailer, sat out now in the wet/cold with brake on and know 100% could drag it out now and do +100+ miles without a worry. Pisses me when I spend good money on new and it doesn't play ball

[Wacky Racer]

Let us know what they say.

[Matt_E_Mulsion]

sfella said:

Matt_E_Mulsion said:

It's sounds more like a usage issue than a manufacturing issue to me.

How so? It's is 4 weeks old and done sub 50 miles whilst being stored undercover, bar not using it at all what should I do differently?

Well if it is stuck brake shoes due to damp and a lack of use then surely that would be an issue with any make of trailer, cheap or expensive.

Maybe older trailers had/still have ancient brake shoes in which the material is less susceptible to sticking. Could it be the modern day friction material causing you the issues?