EE Contracts and 14.4% Increase
EE Contracts and 14.4% Increase
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Discussion

surveyor_101

Original Poster:

5,069 posts

202 months

Thursday 16th February 2023
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Has any looked at detail on these contract terms.

I accept that after 12 months contracts are subject to CPI and RPI and this 14.4% seems pure greed to me.


One that I took a new contracts in Dec for my daughters xmas present and now they are applying 14% on to this which is like a few months in and large increase. I don't feel that is reasonable. (I accept that if the contracts says that then it may be enforceable)


EE's model differs from competitors like 02 because they split air time and device plans so you only pay RPI on the lower Airtime plan, in a iPhone contract of £50 a month the £14 airtime goes up by 13.1% with 02 not the £36 device plan.


EE are taking RPI on the £50 not the £14!




Edited by surveyor_101 on Thursday 16th February 15:36

cuprabob

18,062 posts

237 months

Thursday 16th February 2023
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For reference it's looks as though O2 and Virgin are 17.3% as it's based on February CPI plus 3.9%.

Ian Geary

5,366 posts

215 months

Thursday 16th February 2023
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It's greedy, because it's unlikely all of EE's costs will have gone up by headline inflation.

Construction and energy have obviously gone up a lot, but staffing pay rises are typically well below inflation (well according to the news anyway)

However, a company would be mad not to maximise profit, ass they're not charities after all. As long as their competitors do it, consumers are basically fish in a barrel.

I renewed Vodafone recently and just accepted i would have to suck this up (but I got a decent discount which sort of offset it)

Ian

Grumps.

17,068 posts

59 months

Thursday 16th February 2023
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I always buy my phones outright and chose el cheapo sim only, which currently is an 02 at about £8/month for ul mins and texts and 10gb data.

SmoothCriminal

5,775 posts

222 months

Thursday 16th February 2023
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Funny how this blatant profiterring doesn't cause inflation but according to the government asking for a payrise to be able to heat your home does.

It's a complete rip off, don't think you have any recorse as even if you took out a contract now it would be still be subject to the rpi + 3.9% increase.

cuprabob

18,062 posts

237 months

Thursday 16th February 2023
quotequote all
Grumps. said:
I always buy my phones outright and chose el cheapo sim only, which currently is an 02 at about £8/month for ul mins and texts and 10gb data.
That's what I do and every year in April I give O2 a call and they give me another year at the pre-increase price.

anonymous-user

77 months

Thursday 16th February 2023
quotequote all
Grumps. said:
I always buy my phones outright and chose el cheapo sim only, which currently is an 02 at about £8/month for ul mins and texts and 10gb data.
Me too, it’s cheaper to get a new iPhone from Argos than pay the monthlies. Tesco mobile want me to upgrade my SIM only contract but if you read the small print the new contract is worse than the one I’m on and I’ll lose my free roaming when abroad.

JagYouAre

610 posts

193 months

Thursday 16th February 2023
quotequote all
cuprabob said:
Grumps. said:
I always buy my phones outright and chose el cheapo sim only, which currently is an 02 at about £8/month for ul mins and texts and 10gb data.
That's what I do and every year in April I give O2 a call and they give me another year at the pre-increase price.
Yes I do the same, best to align the 12 month renewal date for just after the inflation increase each year, that way you minimise the uplift and can get a good deal again every year.

Don't think there's much you can do if you've signed a contract though, as the contracts are very clear about how much they can put their prices up every year. The 'inflation plus 4%' that most of them do is taking the p... though.

Short Grain

3,423 posts

243 months

Thursday 16th February 2023
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I bought my iPhone 8 during lockdown for +_ £250 and it costs me £10pm for a Vodaphone data/call bundle. I'll keep it until they stop support for it then buy another used/refurbished/as new iPhone. I really don't get the 'Must have the latest' that costs a stload to keep up with! Mugs!
I have an iPhone purely because the company I was with when they hit the market supplied them and I've had one ever since. I certainly wouldn't buy a new one!

Stoofa

959 posts

191 months

Thursday 16th February 2023
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It's about time this whole thing was stopped. This whole TV/Broadband/mobile thing where I sign up for a 12/18/24 month contract and my bill can increase during that time.
If I sign up for a contract, my bill should be the same at month 1 as it is at month 24.

sociopath

3,433 posts

89 months

Thursday 16th February 2023
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As above. I bought a Samsung s20 second hand and stuck my £10 pcm EE sim card in it.
Every 3 months I get a boost where I can add minutes or data, so I ostensibly have a 2gb data limit but in reality I have 17gb, and hardly use the voice but have 200 minutes

Can't see the point of paying more.

cuprabob

18,062 posts

237 months

Thursday 16th February 2023
quotequote all
Stoofa said:
It's about time this whole thing was stopped. This whole TV/Broadband/mobile thing where I sign up for a 12/18/24 month contract and my bill can increase during that time.
If I sign up for a contract, my bill should be the same at month 1 as it is at month 24.
Ofcom, like their compatriots at Ofgem, seem to to be on the side of the companies as opposed to the consumer.

Short Grain

3,423 posts

243 months

Thursday 16th February 2023
quotequote all
I remember when you could buy £10 worth of credit and it ran out when you'd used it up. Now it lasts a month and you have to buy another £10, even though you may not have used up all of your previous £10. Fookin RipOff! ranting

valiant

13,268 posts

183 months

Thursday 16th February 2023
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Just change to Tesco mobile or a few others that promise not to increase your tariff mid-contract.

15% is taking the piss.

nebpor

3,753 posts

258 months

Thursday 16th February 2023
quotequote all
valiant said:
Just change to Tesco mobile or a few others that promise not to increase your tariff mid-contract.

15% is taking the piss.
Hello, crap network, is then the problem.

EE’s network is the best in the UK, followed by Vodafone, who have at least hitched up their skirts after letting their once great network get behind . Unfortunately you either manager to negotiate a good deal, or you suck it up. Virtual network operators are great if you’re skint, but that’s the limit of it

surveyor

18,596 posts

207 months

Thursday 16th February 2023
quotequote all
cuprabob said:
Stoofa said:
It's about time this whole thing was stopped. This whole TV/Broadband/mobile thing where I sign up for a 12/18/24 month contract and my bill can increase during that time.
If I sign up for a contract, my bill should be the same at month 1 as it is at month 24.
Ofcom, like their compatriots at Ofgem, seem to to be on the side of the companies as opposed to the consumer.
This.

nebpor

3,753 posts

258 months

Thursday 16th February 2023
quotequote all
Not defending 14% BTW - that is ridiculous

sixor8

7,816 posts

291 months

Thursday 16th February 2023
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Lebara SIM only, £5 per month. Unlimited txt, unlimited mins, 4Gb data. Vodaphone network. I was with EE for about 15 yrs until they got too pricey, and the signal near me was poor. Ample when you have broadband at home.

Many people, mostly youngsters, but not exclusively (kidults etc) seem to want to 'stream' stuff all the time, which gulps data unless you're in a wifi hot spot. rolleyes

littleredrooster

6,139 posts

219 months

Thursday 16th February 2023
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I really do not 'get' why people buy a phone + airtime on an long-term inflationary contract without reading the terms & conditions and then moan about it.

Simple mathematics would show that it is significantly cheaper to go to (e.g.) John Lewis (& get the 2-year warranty) and buy the handset outright and use a SIM from GiffGaff/Lebara/EE/O2/whoever with enough data/texts/minutes to suit the user, with no inbuilt increases and no contract tie-in.

Why do people still fall for this rip-off?

S100HP

13,568 posts

190 months

Thursday 16th February 2023
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I posted a similar thread yesterday. It's shameful.

https://www.pistonheads.com/gassing/topic.asp?h=0&...