'cashless' - no refunds scam?
'cashless' - no refunds scam?
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Discussion

Blown2CV

Original Poster:

30,871 posts

226 months

Sunday 12th March 2023
quotequote all
My work has a cashless app you use for paying in the restaurants and so on. I have a tenner left on it, and I am leaving on Friday. There is seemingly no ability to get the money back out of the app and their official line is that they just give it to charity. Are they allowed to do that?! It's not about the tenner; it just seems like a scam!

E-bmw

12,208 posts

175 months

Sunday 12th March 2023
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I am guessing you have 2 options.

Use it in the coming week.

Take it up with HR/payroll/canteen.

essayer

10,345 posts

217 months

Sunday 12th March 2023
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Team drinks* on Friday lunchtime?

* cans only

OutInTheShed

12,995 posts

49 months

Sunday 12th March 2023
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Blown2CV said:
My work has a cashless app you use for paying in the restaurants and so on. I have a tenner left on it, and I am leaving on Friday. There is seemingly no ability to get the money back out of the app and their official line is that they just give it to charity. Are they allowed to do that?! It's not about the tenner; it just seems like a scam!
Does the new job involve any responsibility for money or planning?

Ussrcossack

896 posts

65 months

Sunday 12th March 2023
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OutInTheShed said:
Does the new job involve any responsibility for money or planning?
Ouch harsh but true

2 sMoKiN bArReLs

31,731 posts

258 months

Sunday 12th March 2023
quotequote all
OutInTheShed said:
Blown2CV said:
My work has a cashless app you use for paying in the restaurants and so on. I have a tenner left on it, and I am leaving on Friday. There is seemingly no ability to get the money back out of the app and their official line is that they just give it to charity. Are they allowed to do that?! It's not about the tenner; it just seems like a scam!
Does the new job involve any responsibility for money or planning?
That made me laugh out loud hehe

Matt_E_Mulsion

1,745 posts

88 months

Sunday 12th March 2023
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Surely you'll just blow it all on Friday???

Tim330

1,302 posts

235 months

Sunday 12th March 2023
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I contracted at a company with this system once. I was slightly overdrawn by a fee pounds on my last day unknowingly. When I returned a few years later and topped up a with tenner I wondered why I only had £7.90 credit. At least they didn't charge interest

2 sMoKiN bArReLs

31,731 posts

258 months

Sunday 12th March 2023
quotequote all
Tim330 said:
I contracted at a company with this system once. I was slightly overdrawn by a fee pounds on my last day unknowingly. When I returned a few years later and topped up a with tenner I wondered why I only had £7.90 credit. At least they didn't charge interest
In 1978 I worked at a company with "flexi time". Being a yoof I clocked off most days after core time at 15.30. When I left I owed them something like a month. In 1983 I went back & I was a bit concerned they'd suss me...they didn't hehe

Blown2CV

Original Poster:

30,871 posts

226 months

Monday 13th March 2023
quotequote all
OutInTheShed said:
Blown2CV said:
My work has a cashless app you use for paying in the restaurants and so on. I have a tenner left on it, and I am leaving on Friday. There is seemingly no ability to get the money back out of the app and their official line is that they just give it to charity. Are they allowed to do that?! It's not about the tenner; it just seems like a scam!
Does the new job involve any responsibility for money or planning?
not sure i really understand what's funny about that. If everyone who works in the UK offices has a tenner in their app at any one time, that's about £300k of employees' money. Yes it might reduce merchant fees or whatever but in reality it's more about having people forget and then leave, so they can take the money. Is that what you call good planning or responsible corporate money management? Also no, my career definitely doesn't involve managing front of house minimum wage staff who might steal money.

Even if there is some purely honest and employee favourable reason for doing this, it is a scam wherever else it is used such as festivals. The worst state they can end up in is that every attendee spends all they are owed. Everything else is a bonus.

Edited by Blown2CV on Monday 13th March 10:06

andburg

8,547 posts

192 months

Monday 13th March 2023
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its only the same as buying a gift card, you cant get those refunded. I'm sure it'll be in the terms and conditions.

i guess you chose to put more money on it than was needed, perhaps they can transfer the balance to a colleague? It's a tenner at the end of the day if you dropped it from your wallet and didnt realise you'd just move on.

Blown2CV

Original Poster:

30,871 posts

226 months

Monday 13th March 2023
quotequote all
andburg said:
its only the same as buying a gift card, you cant get those refunded. I'm sure it'll be in the terms and conditions.

i guess you chose to put more money on it than was needed, perhaps they can transfer the balance to a colleague? It's a tenner at the end of the day if you dropped it from your wallet and didnt realise you'd just move on.
at least if you buy a £50 gift card you are likely spend it all. Nothing you buy in a staff canteen is going to be a nice round number in price, so there will always be residual. I've worked places before where you can just obtain the money back - it's not unusual or unreasonable.

Scrump

23,725 posts

181 months

Monday 13th March 2023
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Blown2CV said:
at least if you buy a £50 gift card you are likely spend it all. Nothing you buy in a staff canteen is going to be a nice round number in price, so there will always be residual. I've worked places before where you can just obtain the money back - it's not unusual or unreasonable.
That is a great challenge, work out the combination of hot food, snacks, drinks etc that gets you closest to £10 without going over, priority for items which can be taken away such as cans and crisps etc.

Yellow Lizud

2,789 posts

187 months

Monday 13th March 2023
quotequote all
Blown2CV said:
not sure i really understand what's funny about that. If everyone who works in the UK offices has a tenner in their app at any one time, that's about £300k of employees' money. Yes it might reduce merchant fees or whatever but in reality it's more about having people forget and then leave, so they can take the money. Is that what you call good planning or responsible corporate money management? Also no, my career definitely doesn't involve managing front of house minimum wage staff who might steal money.

Even if there is some purely honest and employee favourable reason for doing this, it is a scam wherever else it is used such as festivals. The worst state they can end up in is that every attendee spends all they are owed. Everything else is a bonus.

Edited by Blown2CV on Monday 13th March 10:06
At any one time I'm sure there are millions of pounds just 'lying around', think loyalty cards, gift vouchers, forgotten bank accounts, prize draws, various other pre-payment apps and god knows what else. If someone chooses to leave their money in those accounts they only have themselves to blame.

As this is a motoring forum, think of it like speeding - it's just a tax on the stupid. wink
The great thing is, it's a tax that can be avoided with a little bit of careful money management.

anonymous-user

77 months

Monday 13th March 2023
quotequote all
Hardly a scam. Seeing as this is a cashless app, the very description would tell me I can't get the cash back as there isn't any.
You could lodge a grievance with HR if you're that fussed.

ChocolateFrog

34,954 posts

196 months

Monday 13th March 2023
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Work out what you can get for £10.02 and then get them to waive the 2p.

You'll feel like a winner then. wink

Blown2CV

Original Poster:

30,871 posts

226 months

Monday 13th March 2023
quotequote all
Yellow Lizud said:
Blown2CV said:
not sure i really understand what's funny about that. If everyone who works in the UK offices has a tenner in their app at any one time, that's about £300k of employees' money. Yes it might reduce merchant fees or whatever but in reality it's more about having people forget and then leave, so they can take the money. Is that what you call good planning or responsible corporate money management? Also no, my career definitely doesn't involve managing front of house minimum wage staff who might steal money.

Even if there is some purely honest and employee favourable reason for doing this, it is a scam wherever else it is used such as festivals. The worst state they can end up in is that every attendee spends all they are owed. Everything else is a bonus.

Edited by Blown2CV on Monday 13th March 10:06
At any one time I'm sure there are millions of pounds just 'lying around', think loyalty cards, gift vouchers, forgotten bank accounts, prize draws, various other pre-payment apps and god knows what else. If someone chooses to leave their money in those accounts they only have themselves to blame.

As this is a motoring forum, think of it like speeding - it's just a tax on the stupid. wink
The great thing is, it's a tax that can be avoided with a little bit of careful money management.
and in a way they are all a bit of a con. Make you feel like you've got something great and actually it's just that bit stter than money e.g. money but it expires and can only be used in one place, rewards that disappear etc. All in the favour of the retailer and no the customer.

Blown2CV

Original Poster:

30,871 posts

226 months

Monday 13th March 2023
quotequote all
pocketspring said:
Hardly a scam. Seeing as this is a cashless app, the very description would tell me I can't get the cash back as there isn't any.
You could lodge a grievance with HR if you're that fussed.
it could have a term in there saying i get a mandatory kick in the balls every month, doesn't make it fair or reasonable?

andburg

8,547 posts

192 months

Monday 13th March 2023
quotequote all
Blown2CV said:
and in a way they are all a bit of a con. Make you feel like you've got something great and actually it's just that bit stter than money e.g. money but it expires and can only be used in one place, rewards that disappear etc. All in the favour of the retailer and no the customer.
Depends on how the individual uses them.

most employers have schemes to allow you to busy gift cards at a percentage off, some are e-vouchers with immediate delivery.
No way to negotiate a discount, no offers but you can open an app, buy a gift card for the exact amount you need, pay say 7% less and pay on it immediately.

I buy Nando's vouchers from costco as gifts, last time i did it was £33 for 2 £20 gift vouchers.

untakenname

5,252 posts

215 months

Monday 13th March 2023
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For the sake of a tenner I'd just use it up over the course of the week or give it to a colleague, it's not worth leaving and being remembered as the guy who threw his toys out of the pram over such a minor issue.