Another parking “fine” thread
Discussion
My wife went shopping in Huntingdon a few weeks ago, paid for parking when they left the car park at the pay on exit machine.
A few days later a letter arrived from Parkingeye saying she hadn’t paid for parking, except it said she was in Croydon.
I lodged an appeal for her on the grounds their system was at fault, and also provided a screenshot of her bank statement showing the parking transaction.
A letter has arrived today saying she didn’t pay enough, no mention of the location error.
1. Can they change the nature of the offence ?
2. If the machine didn’t charge her enough then surely that’s on them ?
POPLA ? Ignore them ? Tell them to FO ?
A few days later a letter arrived from Parkingeye saying she hadn’t paid for parking, except it said she was in Croydon.
I lodged an appeal for her on the grounds their system was at fault, and also provided a screenshot of her bank statement showing the parking transaction.
A letter has arrived today saying she didn’t pay enough, no mention of the location error.
1. Can they change the nature of the offence ?
2. If the machine didn’t charge her enough then surely that’s on them ?
POPLA ? Ignore them ? Tell them to FO ?
First letter stating she hadn't paid for parking.
She had paid though, but her bank statement showed it as paying for parking in Croydon. Sent a screenshot of her bank staement showing the payment saying there system had obviously made a mistake and they changed their story:
She went to the machine, put her registration number in and it told her what she owed, which she then paid. She said the machine clearly said "pay on exit".
She had paid though, but her bank statement showed it as paying for parking in Croydon. Sent a screenshot of her bank staement showing the payment saying there system had obviously made a mistake and they changed their story:
She went to the machine, put her registration number in and it told her what she owed, which she then paid. She said the machine clearly said "pay on exit".
crikey said:
My wife went shopping in Huntingdon a few weeks ago, paid for parking when they left the car park at the pay on exit machine.
A few days later a letter arrived from Parkingeye saying she hadn’t paid for parking, except it said she was in Croydon.
Where does in mention Croydon in the first letter? It clearly states Huntingdon.A few days later a letter arrived from Parkingeye saying she hadn’t paid for parking, except it said she was in Croydon.
Her bank statement said Croydon, I can't remember the exact wording but it stated a specific car park in Croydon rather than a company based there.
I do wonder if she's got herself muddled and it wasn't a pay on exit and she's paid for an hour as she left, but she's convinced it said pay on exit.
I do wonder if she's got herself muddled and it wasn't a pay on exit and she's paid for an hour as she left, but she's convinced it said pay on exit.
Seems like you’re not the first to fall foul of this “error”
Several reviews state it’s pay on exit then they were fined for not paying enough.
https://en.parkopedia.co.uk/parking/carpark/st_ben...
Several reviews state it’s pay on exit then they were fined for not paying enough.
https://en.parkopedia.co.uk/parking/carpark/st_ben...
Edited by Hackney on Friday 7th February 11:28
crikey said:
First letter stating she hadn't paid for parking.
She had paid though, but her bank statement showed it as paying for parking in Croydon. Sent a screenshot of her bank staement showing the payment saying there system had obviously made a mistake and they changed their story:
She went to the machine, put her registration number in and it told her what she owed, which she then paid. She said the machine clearly said "pay on exit".
That is not the same as your first statement. Ignore my previous post since it shows parked where she was parked.She had paid though, but her bank statement showed it as paying for parking in Croydon. Sent a screenshot of her bank staement showing the payment saying there system had obviously made a mistake and they changed their story:
She went to the machine, put her registration number in and it told her what she owed, which she then paid. She said the machine clearly said "pay on exit".
Terminator X said:
If anyone pays parking eye a penny they are fools. Standard letters available to get off every time.
TX.
Yep exactly. they don't know who the driver is so are sending the notice to the RK but can not transfer liability from the RK to the driver when they do not know who the driver is.TX.
a letter to that effect stating section 9 of the FOI act usually does the job
MustangGT said:
crikey said:
First letter stating she hadn't paid for parking.
She had paid though, but her bank statement showed it as paying for parking in Croydon. Sent a screenshot of her bank staement showing the payment saying there system had obviously made a mistake and they changed their story:
She went to the machine, put her registration number in and it told her what she owed, which she then paid. She said the machine clearly said "pay on exit".
That is not the same as your first statement. Ignore my previous post since it shows parked where she was parked.She had paid though, but her bank statement showed it as paying for parking in Croydon. Sent a screenshot of her bank staement showing the payment saying there system had obviously made a mistake and they changed their story:
She went to the machine, put her registration number in and it told her what she owed, which she then paid. She said the machine clearly said "pay on exit".
She parked in Huntingdon and paid on exit.
Letter arrived saying she hadn’t paid.
Checked bank statement and it said she’d paid for parking in Croydon.
Appealed showing bank statement as proof of paying.
Second letter arrives now saying she didn’t pay enough.
Wife just paid the amount the machine told her to.
It’s starting to sound like it’s not pay on exit, that maybe she’s paid for an hour’s parking as she left, although she’s adamant it said pay on exit.
What letters are you there talking about ?
crikey said:
MustangGT said:
crikey said:
First letter stating she hadn't paid for parking.
She had paid though, but her bank statement showed it as paying for parking in Croydon. Sent a screenshot of her bank staement showing the payment saying there system had obviously made a mistake and they changed their story:
She went to the machine, put her registration number in and it told her what she owed, which she then paid. She said the machine clearly said "pay on exit".
That is not the same as your first statement. Ignore my previous post since it shows parked where she was parked.She had paid though, but her bank statement showed it as paying for parking in Croydon. Sent a screenshot of her bank staement showing the payment saying there system had obviously made a mistake and they changed their story:
She went to the machine, put her registration number in and it told her what she owed, which she then paid. She said the machine clearly said "pay on exit".
She parked in Huntingdon and paid on exit.
Letter arrived saying she hadn’t paid.
Checked bank statement and it said she’d paid for parking in Croydon.
Appealed showing bank statement as proof of paying.
Second letter arrives now saying she didn’t pay enough.
Wife just paid the amount the machine told her to.
It’s starting to sound like it’s not pay on exit, that maybe she’s paid for an hour’s parking as she left, although she’s adamant it said pay on exit.
What letters are you there talking about ?
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