Quick insurance hire/courtesy car question

Quick insurance hire/courtesy car question

Author
Discussion

Torquey

Original Poster:

1,928 posts

242 months

Yesterday (11:26)
quotequote all
I'm about to get my car fixed due to a non-fault accident. Other party has claimed responsibility.

I've been plagued by companies trying to arrange a hire car for me and I've ignored them until now. I think I'd be quite happy with the courtesy car that the accident repair center provide as part of my policy.

Today the repair centre are quite forcefully trying to arrange a hire car as it will be paid for by the other insurers, and i guess it means their car is not being used.

Am I right thinking they'd rather do this as they'll probably make some financial gain and they'll more likely drag their heels. I also don't feel the need to increase unnecessary costs.

I just want my car fixed ASAP and I feel using their courtesy car will hurry them up.

Am I right it should I just get a hire car??

TIA.

KungFuPanda

4,513 posts

184 months

Yesterday (11:34)
quotequote all
They’ll get a kickback from the credit hire company for putting you in one of their cars.

If you’re happy to trundle about in one of the garage’s cars, so be it. You’re doing a good thing by mitigating your loss.

Pica-Pica

15,163 posts

98 months

Yesterday (11:39)
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Insist on whatever suits you. In some circumstances that may be accepting a van, if you have stuff to move around.
When I had to travel and hire a vehicle, I would often hire a small van, in those days they were noticeably cheaper than a car.

Sebring440

2,704 posts

110 months

Yesterday (11:49)
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Pica-Pica said:
When I had to travel and hire a vehicle, I would often hire a small van, in those days they were noticeably cheaper than a car.
.....???

BertBert

20,299 posts

225 months

Yesterday (16:49)
quotequote all
This all sounds very confused.

If your insurance policy provides a replacement car (let's call it the contractual car) and you have claimed from your insurance, just ask for that car. Whether the provider has it or hires it is neither here not there.

If your insurer has pushed you to an AMC and they are trying to provide a credit hire car, you can refuse that and ask for your contractual car. Or just go with the flow and take the credit hire car, no real difference.

trying to second guess the motivations and the net effect on car repair time is probably a fruitless exercise!

SydneyBridge

10,089 posts

172 months

Yesterday (17:51)
quotequote all
The repair centre probably want to get you into an 'equivalant' car at huge expense, to the defendant's insurers

JulianHJ

8,844 posts

276 months

Yesterday (19:10)
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SydneyBridge said:
The repair centre probably want to get you into an 'equivalant' car at huge expense, to the defendant's insurers
The repair centre may be on commission from the credit hire company.