Q. Ref: Private Parking Companies' Response Time to Appeals

[7Llewelyn]

Please can people share their experiences of timescales for private parking companies to respond to appeals.

For context, I received a private PCN, (parking charge notice), in the post last Saturday. I submitted my appeal (as the registered keeper) on Sunday evening via the company's portal, (and no confirmation of receipt of my appeal received via e-mail from the company).

My appeal is based on the usual parameters: signage not compliant to their (BPA) code of practice, signage and parking bays on-site not being clear on where customers of the store can and cannot park etc.

I haven't heard anything back from them yet, (appreciate it is only Thursday), but I am mindful they might do something underhand like wait an age to the reject the appeal hoping I will miss it the e-mail and not then raise an appeal with POPLA.

Thanks.

Edited by 7Llewelyn on Thursday 26th June 13:24

[I am alright Jack]

Not very helpful but the last private one I appealed against I didn't receive anything back regarding my appeal. Instead after some weeks I received an invoice for £170 (I think) which I ignored, I also ignored all the ones I received after that.

I would have gone to court with it but it never came to that and after some months the demands for money stopped. This was about 20 months ago.

[The big yin]

why not complain and state as you have had no reply you are assuming the fine has been dropped and you take it you will hear nothing more .
Worth a try....

[Hol]

7 to 14 days in my experience.

Not lost an appeal yet.