house alarm and bib
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Discussion

fat tony

Original Poster:

392 posts

238 months

Monday 16th July 2007
quotequote all
Ok. So I'm any work, the wife is any home. Wife calls me, tells me house opposite has its alarm going off. Ok I say, can you see anyone around it? Nope she replys. Ok no worrys I will call bib as its empty and up for sale. I call nottingham plod.the guy on the control desk listens to my little tale and says "its not force policy to respond to house alarms". So I tell him its empty. He replys "we had thunder storms last night, I bet its that". Well my alarm didn't go off, along with the rest of the alarms in our area. So I ask him to see if a car can swing past? "sorry sir, we have to be ready for any rtas or crimes that are happening, if we went to the house alarm we could put a member of public at risk from another crime". Ok thanks operator 145, hope your house alarm isn't going off and a passing plod don't just think "that's not policy to respond to that". I thought police work was crime prevention and detection? Guess I'm living in the past. Off to call the estate agent to get someone out to look at it, hang on, I remember a girl called suzy who was an estate agent, police got involved in that one didn't they! Ok rant over.

RaksP

760 posts

235 months

Monday 16th July 2007
quotequote all
so any bib want to tell us whos job it is?

this is why there is no point in assiting the bib in any way!

Edited by RaksP on Monday 16th July 10:22

Mr_annie_vxr

9,270 posts

242 months

Monday 16th July 2007
quotequote all
No idea what the policy is. However every house alarm that goes off is not attended as house alarms go off again and again. I have been to a number of normal house alarms and never yet found a break. If you are monitored by an off site company they will inform us if it more than one sensor activated. If we get sequentially confirmed alarms they are treated as immediate status calls on my area.
If just one sensor is activated then that is normaly a spider/cat/fault of some kind.

The very fact the house is empty actually makes the chance of break in even less. Most house holders also fail to update their keyholder details to the police which also makes it impossible to locate them.

If we attended every house alarm that activated then we would not have a lot of time for other calls. Thats why you also get asked extra info like cars on driveway, any strange persons any movement seen in the house. We have to justify diverting a resource from dealing with another matter. Whats more important? Person suffering threats, domestic incident, RTC, or house alarm going off? Also if intelligence/crime pattern info is telling us we have breaks in that area then again that may justify prompt attendence.

Policing is a limited finite resource. Policies are written based on experience as to how best to allocate that resource. We physically cannot go to everything.

JulianHJ

8,871 posts

293 months

Monday 16th July 2007
quotequote all
We respond to house/commercial alarms, the ones that come through via an alarm company are graded top priority. Never been to one where that's not false, though.

Mr_annie_vxr

9,270 posts

242 months

Monday 16th July 2007
quotequote all
Please don't compare the large force you work for to other forces. We get 3000 calls a day have less than 4000 officers. The average immediate call takes 14 minutes and is 10-15 miles to drive on immediate status. If you can justify in your force using urgent duty driving for a house alarm with no other signs of break. I would hate to have to justify any Polacc resulting in injury to to anyone. It takes 20-30 minutes to travel between each job on the area I work within which limits the ammount of calls you can attend within a ten hour shift. Thats why priorities exist and policies exist based on experience. As stated sequentially confirmed alarms or alarms with other signs/ intelligence linked get treated differently as do those to remote rural houses where there is a greater chance that a burglar will not care about an alarm being triggered.

It can also take 15-20 minutes for the next officer to arrive when I call for back-up or immediate help.

fat tony

Original Poster:

392 posts

238 months

Monday 16th July 2007
quotequote all
I understand each force has its own policy on what it considers important. But the house in question is about half a mile from our local police station. They could have sent a car up from that station to check, it would have took 2 mins. This way if an inportant call came in they would still have the same reaponse time as if they were at the station. This station has plenty of officers in it, they even hold training courses there. Its wouldn't have been draining the man power from the city. I just don't like the whole "if you can't see a crime being committed we don't want to know" attitude.

Greendubber

15,368 posts

234 months

Monday 16th July 2007
quotequote all
fat tony said:
I understand each force has its own policy on what it considers important. But the house in question is about half a mile from our local police station. They could have sent a car up from that station to check, it would have took 2 mins. This way if an inportant call came in they would still have the same reaponse time as if they were at the station. This station has plenty of officers in it, they even hold training courses there. Its wouldn't have been draining the man power from the city. I just don't like the whole "if you can't see a crime being committed we don't want to know" attitude.
Thats if there are any cars that aren't already being used. We have a huge shortage of them which is annoying as you hear jobs shouted up but you cant make them as you're on foot. Also, if the station has a training centre then you have to understand that there are officers there from another area and more than likely wont be equipped to answer jobs on another area due to them not having the equipment they need with them. If they're on an interviewing course then they wont have cuffs, batons, personal protection kit with them.

I don't agree with the "if you can't see a crime being committed we don't want to know". If you worked in the job you'd know that's far from the truth, but unfortunately that's an impression the general public have of the BIB.

R_U_LOCAL

2,708 posts

239 months

Monday 16th July 2007
quotequote all
Out of interest, has the house been burgled?

Bing o

15,184 posts

250 months

Monday 16th July 2007
quotequote all
R_U_LOCAL said:
Out of interest, has the house been burgled?
So if you heard someone screaming in the street, would you wait to see if they were murdered?

We are told that there are more plod than ever.

We are told that the scameras and HATO's and CSO's are taking low priority calls that would have previously been the preserve of Police.

So why are there no resources? Probably fighting the war on terror that our own government was complicit in creating....


R_U_LOCAL

2,708 posts

239 months

Monday 16th July 2007
quotequote all
Calm down, I'm only asking.

Bing o

15,184 posts

250 months

Monday 16th July 2007
quotequote all
R_U_LOCAL said:
Calm down, I'm only asking.
Sorry boss smile

(I refrained from making the "probably all eating donuts jibe, so I am improving smile)


Pickled Piper

6,452 posts

266 months

Monday 16th July 2007
quotequote all
I work from home most days and I am constantly disturbed by household alarms. I used to rush out my door and investigate, leap over fences, peer through letter boxes etc. Now I just check out the window for any obvious signs of a break in.

99.9% are false alarms. Of the two burglaries we have had in the vicinity the thieves have smashed the alarm box in seconds or removed it from the external wall and buried it where it can't be heard.

I would expect the Bib to respond quickly to obvious signs of a burglary. In my experience a house alarm sounding is not one of them.

pp

fat tony

Original Poster:

392 posts

238 months

Monday 16th July 2007
quotequote all
Greendubber said:
fat tony said:
I understand each force has its own policy on what it considers important. But the house in question is about half a mile from our local police station. They could have sent a car up from that station to check, it would have took 2 mins. This way if an inportant call came in they would still have the same reaponse time as if they were at the station. This station has plenty of officers in it, they even hold training courses there. Its wouldn't have been draining the man power from the city. I just don't like the whole "if you can't see a crime being committed we don't want to know" attitude.
Thats if there are any cars that aren't already being used. We have a huge shortage of them which is annoying as you hear jobs shouted up but you cant make them as you're on foot. Also, if the station has a training centre then you have to understand that there are officers there from another area and more than likely wont be equipped to answer jobs on another area due to them not having the equipment they need with them. If they're on an interviewing course then they wont have cuffs, batons, personal protection kit with them.

I don't agree with the "if you can't see a crime being committed we don't want to know". If you worked in the job you'd know that's far from the truth, but unfortunately that's an impression the general public have of the BIB.
I totally understand that if there are no cars they can't come, also the training side. But it is an working station, they could have sent one of our pcso who patrol the town square up, or even the guy that drives the unmarked car. I'm not having a dig with the comment, that was they attitude the guy on the end of the phone had with me. I know how hard it is to do a plod job, and looking in is easy to complain. But sometimes bib/employees don't help with lack of interest and "I have to follow policy" talk. And as to the house being broken into, I don't know, I left it in the hands of the estate agent. I'm sure when I get home tonight I will know.

vonhosen

40,597 posts

248 months

Chrispy Porker

17,736 posts

259 months

Monday 16th July 2007
quotequote all
The point about thunderstorms is relevant.
I can remember working in the control room in a thunderstorm.
We logged 400plus alarm calls before we gave up trying.
We had 2 cars available to go to them all.On top of all their other work.

voyds9

8,490 posts

314 months

Monday 16th July 2007
quotequote all
Do the police get a budget depending on what crimes they attend, or do they get a budget and then decide which crimes they can solve with that amount of money.

philbes

4,893 posts

265 months

Monday 16th July 2007
quotequote all
In my view an external sounder on an alarm is a complete waste of time. There are so many false alarms that no-one ever takes any notice. All the external sounder does is annoy the neighbours. A factory near my house has at least 2 false alarms every month for the past 3 years - the MD tells me that they must have an external sounder to meet the conditions of their insurance. The last time the alarm was sounding, for over 4 hours on a Saturday, 2 police cars drove past and didn't take the slightest notice (and I don't blame them one bit).

fat tony

Original Poster:

392 posts

238 months

Monday 16th July 2007
quotequote all
Ok thunderstorms I accept, its down to the battery back up dieing. I have to say though mine went off a couple of weeks ago from a faulty sensor, the first time I knew about it was when the environmental health officer came out to have a word. Someone had reported me for the noise! Ffs! Why not tell me so I can fix it? The best part of it is the one in my op, someone reported it as mine going off to the environmental health! My wife was at home! And I was talking to them as it was reported!

vonhosen

40,597 posts

248 months

Monday 16th July 2007
quotequote all
fat tony said:
Ok thunderstorms I accept, its down to the battery back up dieing. I have to say though mine went off a couple of weeks ago from a faulty sensor, the first time I knew about it was when the environmental health officer came out to have a word. Someone had reported me for the noise! Ffs! Why not tell me so I can fix it? The best part of it is the one in my op, someone reported it as mine going off to the environmental health! My wife was at home! And I was talking to them as it was reported!
Did you read the link I provided ?

Here's another.

http://www.thamesvalley.police.uk/news_info/freedo...

Police will not attend all alarms.

Edited by vonhosen on Monday 16th July 20:12

vonhosen

40,597 posts

248 months

Monday 16th July 2007
quotequote all
anonymous said:
[redacted]
Not every alarm reported gets to you though, they are filtered out before deployment.