Can anyone offer advice....?
Can anyone offer advice....?
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Discussion

Gorvid

Original Poster:

22,371 posts

256 months

Sunday 2nd September 2007
quotequote all

To this issue...

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

Basically over a week has passed since someone drove into Mrs G.

Apparently [our insurers thought] it would likely end up as her fault or a split fault [Despite the circumstances].

But now there has been no follow up from the other sides insurers - despite them telling us there would be a claim.

We are a bit stuck - waiting....

We want to sell the car and move her insurance - becaue the current lot are crap.

Is there a time limit?
Can we force the issue?
Can we do anything?

Dwight VanDriver

6,583 posts

275 months

Sunday 2nd September 2007
quotequote all
Looks like blame is 50/50

O'Connel v Fraser [1963] - High Court reluctantly upheld a conviction of driver who edged from a park onto a road where his view was obstructed by parked vehicles.

Likewise in a civil case, where the burden of proof is less:

Land v London Transport Executive [1959] - Driver on a Major Road must still take precautions as to traffic emerging from minor roads and take due care to avoid colliding with it or endangering it.

It used to be, I understood, that in the old days, if a driver did not notify his Insurance Co of an accident, the other party could not claim on that Insurance Company.

Since 2005 no longer because of this:

http://www.tinyurl.com/adaqc

which to me gives the Insurance Company power to get the other side to act.

It would appear that in other than straightforward cases Insurance Companies tend to drag their heels.
Can only suggest that a calm dialogue be opened with posters Insurance Company, difficulties explained and solution sought.

Further,consider having an interview with a CAB Solicitor to explore the possibilty of civil action against the other driver, which may address matters.?

dvd

Gorvid

Original Poster:

22,371 posts

256 months

Sunday 2nd September 2007
quotequote all
Thanks DVD....

How would you suggest we start this?

Should Mrs G ask her insurers to do something.....?

We want this to resolve quickly. I don't understand why their insurers haven't contacted ours - if they are claiming as they have informed us they have.

We also want to make it very clear we are NOT making a claim - we don't want to bother if they aren't. But every time we contact them it is a running battle to NOT have them file the call as a claim.


Mad Moggie2

784 posts

237 months

Sunday 2nd September 2007
quotequote all
Gorvid said:
Thanks DVD....

How would you suggest we start this?

Should Mrs G ask her insurers to do something.....?

We want this to resolve quickly. I don't understand why their insurers haven't contacted ours - if they are claiming as they have informed us they have.

We also want to make it very clear we are NOT making a claim - we don't want to bother if they aren't. But every time we contact them it is a running battle to NOT have them file the call as a claim.
Gorvid - they will record everything on the file as "driving record" whether your fault or not your fault rolleyes

Having looked at the link - I'd be inclined to think 50/50 split but it depends how the third party's insurers decide to act and they will base on the report they get from their insured. If the accounts do not tally - or each holds the other responsible - you may get requests for more details.

I would make a phone call to the insurers and ask point blank how far forward with this claim they are - requesting details of her version and any injuries she may be claiming as well. (Folk do try the old "whiplash injury" rolleyes)

When you come to renew - shop around for best deal and "golden hellos" to offset losses on NCB - but hey - telling Granny how to suck the proverbial eggs here wink

Gorvid

Original Poster:

22,371 posts

256 months

Sunday 2nd September 2007
quotequote all
I'm all set with a new insurer - and will still get a reduced premium. Thats sorted.

What I want to do is find out if their insurers will be contacting mine.

I'm also toying with instructing our insurers to pay NOTHING - I didn't realise i could do that.

wolf1

3,103 posts

281 months

Sunday 2nd September 2007
quotequote all
Gorvid said:
I'm also toying with instructing our insurers to pay NOTHING - I didn't realise i could do that.
Does it still lodge as a claim when you do that? I know insurance companies use every tenuous link to refuse claims or put premiums up.

Gorvid

Original Poster:

22,371 posts

256 months

Sunday 2nd September 2007
quotequote all
wolf1 said:
Gorvid said:
I'm also toying with instructing our insurers to pay NOTHING - I didn't realise i could do that.
Does it still lodge as a claim when you do that? I know insurance companies use every tenuous link to refuse claims or put premiums up.
Thats my worry.

I want to ensure it doesn't.......but they are berks.

vonhosen

40,597 posts

248 months

Sunday 2nd September 2007
quotequote all
If you change insurance companies then your current insurer is still liable for any claims that could be made against you during the period they covered you. If you've informed them of an unresolved collision then unless you have protected no claims, they are likely to want to count it against no claims until it's resolved.

If your new insurers have given you a quote based on that no claims they are going to want proof of it from your previous insurers, something your previous insurers may not be inclined to give (amount as quoted to new insurers) with a collision outstanding.

They share claims information as well of course.

Of course if you've got protected no claims moving insurance companies will be far less of a problem.

Gorvid

Original Poster:

22,371 posts

256 months

Sunday 2nd September 2007
quotequote all
vonhosen said:
If you change insurance companies then your current insurer is still liable for any claims that could be made against you during the period they covered you. If you've informed them of an unresolved collision then unless you have protected no claims, they are likely to want to count it against no claims until it's resolved.

If your new insurers have given you a quote based on that no claims they are going to want proof of it from your previous insurers, something your previous insurers may not be inclined to give (amount as quoted to new insurers) with a collision outstanding.

They share claims information as well of course.

Of course if you've got protected no claims moving insurance companies will be far less of a problem.
Thanks Von.

So we can move easy enough....but there is the issue of the NCB.

All we have done so far is informed them - can they hold the NCB back on this?
Is there anything we can do?

vonhosen

40,597 posts

248 months

Sunday 2nd September 2007
quotequote all
Gorvid said:
vonhosen said:
If you change insurance companies then your current insurer is still liable for any claims that could be made against you during the period they covered you. If you've informed them of an unresolved collision then unless you have protected no claims, they are likely to want to count it against no claims until it's resolved.

If your new insurers have given you a quote based on that no claims they are going to want proof of it from your previous insurers, something your previous insurers may not be inclined to give (amount as quoted to new insurers) with a collision outstanding.

They share claims information as well of course.

Of course if you've got protected no claims moving insurance companies will be far less of a problem.
Thanks Von.

So we can move easy enough....but there is the issue of the NCB.

All we have done so far is informed them - can they hold the NCB back on this?
Is there anything we can do?
If you've informed them that you've been involved in a collision then they'll naturally assume their is potential for them to have to pay out until it's resolved. They may hold back a proportion of NCB until it is (check your terms & conditions).

Changing mid term means you may lose money if you've paid the full premium upfront. Again your terms & conditions will show proportions of premium that will be returned should you cancel the policy mid term.

Gorvid

Original Poster:

22,371 posts

256 months

Sunday 2nd September 2007
quotequote all
I'll dig them out.

smile