Car ABS recall and now ABS stopped working (out of warranty)
Discussion
Hi all,
I’m just planning ahead here.
Basically I took my car in for its MOT at the Pentagon Vauxhall garage in December as its 3 year warranty ended on 31st December 2007. When I took my car in they said oh yes sir it’s in for its MOT and ABS recall sir. This was very surprising for me as I had never received a letter for this recall unlike a previous recall in which I received a letter.
Yesterday I was driving down a road towards my house (20-25mph) and came to a junction and when I lightly broke the ABS kicked in (Dry roads) I thought this was weird so after turning the corner I very very slightly tapped my brakes and yet again ABS kicked in followed by my ABS light illuminating. I turned off the ignition and then back on and Abs light went off, I tapped my brakes again and the ABS light flickered but didn’t stay on (weird as ABS light doesn’t usually flicker when it kicks in).
When I arrived home I called Pentagon and explained the issues I was experiencing and they have booked for my car to go in so they can have a look at it without any trouble (Car out of warranty by a few weeks).
What I’m wanting to know is what rights I have for this to be repaired free of charge (even if the ABS issue is not a part directly replaced for the recall)
The way I see it is I never ever had a problem with my ABS before (Saved my life a few times!) but since this ABS recall was done I’ve got issues. Therefore my conclusion is that the ABS recall has caused this issue.
Regards
Liam
I’m just planning ahead here.
Basically I took my car in for its MOT at the Pentagon Vauxhall garage in December as its 3 year warranty ended on 31st December 2007. When I took my car in they said oh yes sir it’s in for its MOT and ABS recall sir. This was very surprising for me as I had never received a letter for this recall unlike a previous recall in which I received a letter.
Yesterday I was driving down a road towards my house (20-25mph) and came to a junction and when I lightly broke the ABS kicked in (Dry roads) I thought this was weird so after turning the corner I very very slightly tapped my brakes and yet again ABS kicked in followed by my ABS light illuminating. I turned off the ignition and then back on and Abs light went off, I tapped my brakes again and the ABS light flickered but didn’t stay on (weird as ABS light doesn’t usually flicker when it kicks in).
When I arrived home I called Pentagon and explained the issues I was experiencing and they have booked for my car to go in so they can have a look at it without any trouble (Car out of warranty by a few weeks).
What I’m wanting to know is what rights I have for this to be repaired free of charge (even if the ABS issue is not a part directly replaced for the recall)
The way I see it is I never ever had a problem with my ABS before (Saved my life a few times!) but since this ABS recall was done I’ve got issues. Therefore my conclusion is that the ABS recall has caused this issue.
Regards
Liam
difficult one - it would be a tough job proving the garage were the source of the fault, so you're looking for some goodwill from them, so be nice. If it turns into an argument they'll recoil to the position that its an unrelated fault and could have happened anytime, so its your cost.
I've just read this: http://www.tradingstandards.gov.uk/cgi-bin/calitem...
To see if that gives any hints.
I would blaim the garage not carrying out work with proper care and therefore it's their responcibility to fix the problem. Plus it's only just out of warrenty so start talking to Vauxhall for costs towards repair. Sometimes they will help out as a good will gesture.
But obviously the 1st thing to do is se if the dealer fixes it for free. No need to go in heavy handed if they put their hand up and say "yep that was us. We've fixed it. Here are the keys. Have a nice day."
To see if that gives any hints.
I would blaim the garage not carrying out work with proper care and therefore it's their responcibility to fix the problem. Plus it's only just out of warrenty so start talking to Vauxhall for costs towards repair. Sometimes they will help out as a good will gesture.
But obviously the 1st thing to do is se if the dealer fixes it for free. No need to go in heavy handed if they put their hand up and say "yep that was us. We've fixed it. Here are the keys. Have a nice day."
They had a look at my car today to see if it was to do with the part they replaced and it turns out that it wasn't.
Now they are saying that i ow them £36 for them having a look even though money was NEVER mentioned not even warned about a cost.
At the end of the day they have to check the car to see if it was caused by the part replaced and i never asked them to tell me the exact issue, they just said it.
as i've had no accidents of close calls or bumps since the MOT would this driveshaft clip being loose not have come up whist the MOT was performed?
Where do i stand? the woman is having a word with the manager as we speak (apparently)
this is a vauxhall dealership.
They said the clip will cost £159.
Regards
Liam
Now they are saying that i ow them £36 for them having a look even though money was NEVER mentioned not even warned about a cost.
At the end of the day they have to check the car to see if it was caused by the part replaced and i never asked them to tell me the exact issue, they just said it.
as i've had no accidents of close calls or bumps since the MOT would this driveshaft clip being loose not have come up whist the MOT was performed?
Where do i stand? the woman is having a word with the manager as we speak (apparently)
this is a vauxhall dealership.
They said the clip will cost £159.
Regards
Liam
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