Where do i stand??

[dearboy]

I purchased a Porsche boxster from an indy Porsche dealer in Birmingham in Novembr 2007 with a 12 month warranty. I had only had the car for around 6 hours(yes hours!) and the engine imploded so it went back to the dealer. They informed me it needed a new engine so it was done under warranty however heres where it gets complicated. The warranty covers individual claims upto £2000 but the dealer informed me that the final cost was nearer £6000 for which i only have their word as i could not inspect individual parts so i dont know what exactly was replaced but they said they felt a moral obligation to put it right rather than a legal one and that they were doing me a favour.
Got the car back after a couple ow weeks and everthing seemed fine. Then on New years day i started it up and the coolant light came on. Thinking it was just the norm i topped it up but over the next two weeks i had to regularly top it up again. So back i went to the dealer and i was told to monitor it for another 2 weeks. It got no better so back it went last week for inspection. They told me that it needed a new radiator but it was best to replace them in pairs and if they replaced the knackered one under warranty would i like to pay £500 to replace the other one at the same time. I declined and said if there was a problem with the other one i would get that done under warranty too. It went in on wedneday just gone for the radiator to be replaced and i got it back on thursday. Today i came to use the car and the coolant light is on and the level right down. I have topped it up but tonight i have come to use the car and there is a big pool of coolant under the car. Im getting thoroughly f*cked off with this car and want shot of it. Where do i stand from a legal stand point as i want to let these incompetent fools have it with both barrels verbally speaking and i need to know what my rights are before i engage with them. Any pointers would be appreciated.

[BertBert]

Your issue is only going to be solved by the seller, so I think you will need to mount a properly planned legal campaign. I think yuo need to seek advice from CAB or a lawyer. I suspect sale of goods (safety and longevity) will be what you need, but proper help will get you there much quicker.

Bert

[paoloh]

dearboy said:

I purchased a Porsche boxster from an indy Porsche dealer in Birmingham in Novembr 2007 with a 12 month warranty. I had only had the car for around 6 hours(yes hours!) and the engine imploded so it went back to the dealer. They informed me it needed a new engine so it was done under warranty however heres where it gets complicated. The warranty covers individual claims upto £2000 but the dealer informed me that the final cost was nearer £6000 for which i only have their word as i could not inspect individual parts so i dont know what exactly was replaced but they said they felt a moral obligation to put it right rather than a legal one and that they were doing me a favour.
Got the car back after a couple ow weeks and everthing seemed fine. Then on New years day i started it up and the coolant light came on. Thinking it was just the norm i topped it up but over the next two weeks i had to regularly top it up again. So back i went to the dealer and i was told to monitor it for another 2 weeks. It got no better so back it went last week for inspection. They told me that it needed a new radiator but it was best to replace them in pairs and if they replaced the knackered one under warranty would i like to pay £500 to replace the other one at the same time. I declined and said if there was a problem with the other one i would get that done under warranty too. It went in on wedneday just gone for the radiator to be replaced and i got it back on thursday. Today i came to use the car and the coolant light is on and the level right down. I have topped it up but tonight i have come to use the car and there is a big pool of coolant under the car. Im getting thoroughly f*cked off with this car and want shot of it. Where do i stand from a legal stand point as i want to let these incompetent fools have it with both barrels verbally speaking and i need to know what my rights are before i engage with them. Any pointers would be appreciated.

Hi DB,

So far they have been quite reasonable. Don't pay to have anything "extra" changed under warranty period. If other rad goes, claim under warranty. All the time they keep repairing the car, you don't really have a great chance of money back from legal routes. My only real advice is any time ANYTHING goes wrong, get straight on the phone to them. Also, only monitor issues for a few days as if this does go legal, you want the judge to see how many times you have taken the vehicle back.

HTH

[dearboy]

Thanks, i will be back on the phone to them first thing tomorrow.