Had my license revoked
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teen_cerbera

Original Poster:

7,926 posts

247 months

Tuesday 16th November 2010
quotequote all
Back in January I was caught speeding.

I didnt hear anything and assumed there must have been some kind of mix up, so didnt do anything about it. In march then I decided to update my license to show my current address, I told the DVLA face to face that I was expecting points, they assured me that no points had been filed against me and it was nothing to worry about, my license was then renewed.

Months passed, I came home from work for my lunch today (16.11.10), found a letter from the DVLA, opened it (dated the 12.11.10) and it basically said because I had not returned some form along with my license on the (13.10.10) they had revoked my license on the 15.11.10, I DID NOT RECEIVE THIS FORM, now bearing in mind I had driven too work this morning, home for lunch and had meetings this afternoon - I was considerably alarmed.

After basically banging the phone to get through the automated service (i think i pressed hash numerous times), I got through to a person and explained my situation, I also explained I had not received the letter, he said it was tough luck and I was not able to drive, he explained that i could apply for a new license which would cost £20 and all this mess would be sorted, after giving my card details and holding for ages, he came back on and said legislation has now changed and he could not do it, I refused to even talk with him anymore and asked to speak with a manager.

The manager came on the line and seemed a bit more sensible, he expressed that he felt for my predicament but said there wasn't a lot he could do, when I asked what should I do, he told me as I am local I should go to the DVLA and hand in my license with the letter I had received, he also informed me that I was able to drive for 28 days (from the 12.11.10) without problem. He also said the points were not submitted to the DVLA (by the police) until 10.10.10.

I DRIVE to the DVLA, explain my predicament to the woman, she says new laws come in on the 07.11.10 stating that I had infact had my license revoked, I explained my sheer frustration at not receiving the letter and that I was isolated there (with a car) and explained what I had already been told. She explained I had to fill in a new license form, submit my previous licenses and then wait for my new ones to arrive back, even though she could not tell me how long this would take, she seemed to take pleasure in telling me there was no way I could drive until this point?

Now is it me or have I been seriously hard done by? I mean:
  • They revoked my license within a month of sending a letter that never arrived.
  • The letter telling me my license was about to be revoked arrived 1 day after it was revoked.
  • DVLA staff told me it was fine to drive, then another told me it was not?
  • And I am now officially without a license despite only having 3 points on my license?
Anyone have any advice or comments on the matter? I feel like iv been hit by a bus, this has come from no where frown


liner33

10,861 posts

224 months

Tuesday 16th November 2010
quotequote all
"I decided to update my license to show my current address"

So you moved house and didnt tell them ??


Great Pretender

26,140 posts

236 months

Tuesday 16th November 2010
quotequote all
Get a lawyer?

TonyHetherington

32,091 posts

272 months

Tuesday 16th November 2010
quotequote all
liner33 said:
"I decided to update my license to show my current address"

So you moved house and didnt tell them ??
So long as it's his parent's house or similar, that's no big thing.

frosted

3,549 posts

199 months

Tuesday 16th November 2010
quotequote all
Had my licence revoked when I got 3 points , sent my licence away and ordered a new one on the same day . It turns out I drove with my licence revoked for over 8 months . The dvla didn't inform me at all , only found out when I had to rent a car and didn't have my counter part . They also told me not to drive for a month till it comes in the post . Didn't stop me driving and I would have fought it all the way to court if needed

teen_cerbera

Original Poster:

7,926 posts

247 months

Tuesday 16th November 2010
quotequote all
TonyHetherington said:
liner33 said:
"I decided to update my license to show my current address"

So you moved house and didnt tell them ??
So long as it's his parent's house or similar, that's no big thing.
Exactly what happened, my first house...

aizvara

2,067 posts

189 months

Tuesday 16th November 2010
quotequote all
From all of the DVLA horror stories I've read on here in the past months, it seems to me that basically we should all be phoning Swansea every day just to check they've not suddenly cancelled our tax/revoked our license/ignored our SORN notification/etc...

I have heard of people getting their licenses back after an address change only to find valid entitlements removed; upon complaining they are told they will need to retake the appropriate test. Not entirely alike the OP's case, but does demonstrate the sort of organisation we all have to deal with.

Furry Exocet

3,011 posts

203 months

Tuesday 16th November 2010
quotequote all
TonyHetherington said:
liner33 said:
"I decided to update my license to show my current address"

So you moved house and didnt tell them ??
So long as it's his parent's house or similar, that's no big thing.
It is a big thing if he doesn't receive the letters from the dvla, because they'll revoke his licence .......

aw51 121565

4,773 posts

255 months

Tuesday 16th November 2010
quotequote all
frosted said:
Had my licence revoked when I got 3 points ...
This usually takes 6 points in the first two years smile .




Dunk76

4,350 posts

236 months

Wednesday 17th November 2010
quotequote all
aizvara said:
I have heard of people getting their licenses back after an address change only to find valid entitlements removed; upon complaining they are told they will need to retake the appropriate test.
Yup - lost my HGV entitlement when I changed to a card licence. Spent yonks sorting that out. Then got caught speeding, sent the thing away, came back with the SP30 but having lost the previous SP30 which was only two years old, I also gained an additional middle name on that one.

Then an address change saw me lose both my motorcycle and 7.5 tonne entitlement (despite the HGV remaining on there) and I miraculously gained a PSV.

They are st beyond belief.

SS2.

14,678 posts

260 months

Wednesday 17th November 2010
quotequote all
If your licence was revoked because you failed to surrender it for endorsement, then it used to be the case that you were permitted to drive for a period of 12 months whilst the matter was sorted.

AIUI, this period was reduced to 28 days for all licence revocations occurring on or after 07.11.2010 - I think it was deemed that a 'grace' period of 12 months was far too long.

In short, you need to get your licence sorted within 4 weeks of 15.11.2010. Drive a vehicle after that and you would be doing so otherwise than in accordance with a licence.

wolves_wanderer

12,916 posts

259 months

Wednesday 17th November 2010
quotequote all
frosted said:
Had my licence revoked when I got 3 points , sent my licence away and ordered a new one on the same day . It turns out I drove with my licence revoked for over 8 months . The dvla didn't inform me at all , only found out when I had to rent a car and didn't have my counter part . They also told me not to drive for a month till it comes in the post . Didn't stop me driving and I would have fought it all the way to court if needed
Exactly the same here, I was also pulled over twice in the intervening time, fortunately they didn't do anything other than a physical check on my licence. Quite alarming when you realise you have been driving illegally for so long.

teen_cerbera

Original Poster:

7,926 posts

247 months

Wednesday 17th November 2010
quotequote all
wolves_wanderer said:
frosted said:
Had my licence revoked when I got 3 points , sent my licence away and ordered a new one on the same day . It turns out I drove with my licence revoked for over 8 months . The dvla didn't inform me at all , only found out when I had to rent a car and didn't have my counter part . They also told me not to drive for a month till it comes in the post . Didn't stop me driving and I would have fought it all the way to court if needed
Exactly the same here, I was also pulled over twice in the intervening time, fortunately they didn't do anything other than a physical check on my licence. Quite alarming when you realise you have been driving illegally for so long.
Well I am driving "illegally" (as little as possible) at the moment as I have had no real choice, as soon as I knew anything about it I went to the DVLA and submitted everything they wanted. Surely BiB will understand/show some remourse even if it showed up on the Police data base as revoked?

Another gripe I have with this situation is the staff at the Morriston branch of the DVLA Swansea, I visited there yesterday and the woman on the front desk clearly had a mental disability, perfectly acceptable, however I think my exceptional situation was way above her knowledge. Now instead of reffering me to a colleague, she was talking/shouting to them seeking advice and ignoring when I was trying to add key points to what she was explaining to her colleague. I also suspect that it was her disability that made her come across as an emotionless, non caring & frankly abrupt member of the DVLA set up. She was like the woman off Little Britain "Computer says no...." and simply went through the motions with no interaction, this is VERY frustrating when your in such a serious prediciment.

I didnt ask for a manager incase the staff there thought I was discriminating against, which I assure you I wasnt, I deal with a few mentally disabled people on a regular basis & one in particular has extrodinary knowledge in his area of expertise - this woman was clearly not compitent and definatley did not have the people skilss to be put at the front desk of such a majour organisation.

If I dont get stopped until my new license gets issued then theres no real problem, however this serious mix up is not my fault. If I sat at home until my new license arrived, would the DVLA have to compensate me and my company for the time I have been banned? I cannot work if I cannot drive....

peterguk M500

2,615 posts

239 months

Wednesday 17th November 2010
quotequote all
teen_cerbera said:
If I sat at home until my new license arrived, would the DVLA have to compensate me and my company for the time I have been banned? I cannot work if I cannot drive....
rofl

This is DVLA, not an ordinary business. If they compensated for all their fk ups, they'ed have gone down decades ago.

SS2.

14,678 posts

260 months

Wednesday 17th November 2010
quotequote all
teen_cerbera said:
Well I am driving "illegally" (as little as possible) at the moment as I have had no real choice, as soon as I knew anything about it I went to the DVLA and submitted everything they wanted. Surely BiB will understand/show some remourse even if it showed up on the Police data base as revoked?
What makes you think you are driving 'illegally' ?

teen_cerbera said:
If I sat at home until my new license arrived, would the DVLA have to compensate me and my company for the time I have been banned?
Who says you have been 'banned' ?

Did you not grasp either what the manager told you or the content of my post, above ?

peterguk M500

2,615 posts

239 months

Wednesday 17th November 2010
quotequote all
SS2. said:
If your licence was revoked because you failed to surrender it for endorsement, then it used to be the case that you were permitted to drive for a period of 12 months whilst the matter was sorted.

AIUI, this period was reduced to 28 days for all licence revocations occurring on or after 07.11.2010 - I think it was deemed that a 'grace' period of 12 months was far too long.

In short, you need to get your licence sorted within 4 weeks of 15.11.2010. Drive a vehicle after that and you would be doing so otherwise than in accordance with a licence.
^^^^^ What he says. So you're fine if you get sorted quickly.

Gafferjim

1,337 posts

287 months

Wednesday 17th November 2010
quotequote all
liner33 said:
"I decided to update my license to show my current address"

So you moved house and didnt tell them ??
THERE IS THE ANSWER!! It wasn't the DVLA's fault, they sent the letter to the address on the licence, if you hadn't told them that you'd moved, how the hell are they supposed to know??

The DVLA do make some major cock-ups, but this is down to you!

teen_cerbera

Original Poster:

7,926 posts

247 months

Wednesday 17th November 2010
quotequote all
SS2. said:
If your licence was revoked because you failed to surrender it for endorsement, then it used to be the case that you were permitted to drive for a period of 12 months whilst the matter was sorted.

AIUI, this period was reduced to 28 days for all licence revocations occurring on or after 07.11.2010 - I think it was deemed that a 'grace' period of 12 months was far too long.

In short, you need to get your licence sorted within 4 weeks of 15.11.2010. Drive a vehicle after that and you would be doing so otherwise than in accordance with a licence.
Thanks for the response, I must apologise I only vaguely scanned the thread before posting this morning.

In regards to your response, on the phone I got told I had 28 days, then he looked into it and said "nope your license has been revoked and you are not entitled to drive", after requesting to speak with a manager, he then confirmed "No your definatley fine to drive, you have 28 days starting from the 12.11.10". Off I went to the DVLA, where the people there told me that I had driven there illegally and that I would be breaking the law should I drive before my new documents were issued? The woman who seemed in charge there told me that "you used to have a 28 day grace period to sort out any disputes, but the legislation changed on the 07.11.10"

I really dont know whether im driving illegally or not? banghead

teen_cerbera

Original Poster:

7,926 posts

247 months

Wednesday 17th November 2010
quotequote all
Gafferjim said:
liner33 said:
"I decided to update my license to show my current address"

So you moved house and didnt tell them ??
THERE IS THE ANSWER!! It wasn't the DVLA's fault, they sent the letter to the address on the licence, if you hadn't told them that you'd moved, how the hell are they supposed to know??

The DVLA do make some major cock-ups, but this is down to you!
I had points in January, moved house and updated my license on the 27th March, also confirming that I was expecting points, they said points hadnt been submitted and probably wouldnt now, it took the police until the 10.10.10 to submit the offence and the points to the DVLA.

What was I suppose to do, not move until my points came thru, 9 months later? scratchchin

I have received no letters to my previous address either (my Dads place).

Pothole

34,367 posts

304 months

Wednesday 17th November 2010
quotequote all
teen_cerbera said:
I cannot work if I cannot drive....
This should be uppermost in your mind and preclude your getting points in the first place. Had you not transgressed none of this would have happened, would it?

(and before you ask, no I have never been caught, my licence is clean and will stay that way while I need my car for work)