Customer Service
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eric the brave

Original Poster:

396 posts

268 months

Friday 11th February 2005
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Copy of e-mail received by B&Q Customer Services:

Dear Sir/Madam

My congratulations to you on getting a yacht to leave the UK on 28th November 2004, sail 27,354 miles around the world and arrive back 72 days later.

Could you please let me know when the kitchen I ordered 96 days ago will be arriving from your warehouse 13 miles away?

LuS1fer

43,042 posts

266 months

Friday 11th February 2005
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E-mail to Focus DIY:

Thank you for selling me your coving adhesive. You will be pleased to hear that after 2.5 years on your shelf, it has set very nicely and don't mention the 10 mile round trip I had to do to to bring it back, it's really no trouble or inconvenience. The product was dated September 2002 and set a new endurance record for products that haven't sold like hot cakes.