Xbox Live Headaches
Discussion
Hi all,
Recently treated myself to a 360 slim especially for Forza, unfortunately i cant get the thing to connect to live for love or money.
I've had so many different error messages it's unreal, it will get through the connection test and as soon as it gets to live it fails. I've had MTU, turn power off and on and the recent it port forwarding.
My ISP is orange and i have the terrible dgn1000 router, can anyone who has experienced the same or knows what i'm on about offer some assistance PLEASE??
I have some cracking cars that i want to test out in the wider community and i can't even get on there to get my arse handed to me lol, makes me wonder why i came over to the dark side from Sony, oh yeah GT5 was an epic let down!
Recently treated myself to a 360 slim especially for Forza, unfortunately i cant get the thing to connect to live for love or money.
I've had so many different error messages it's unreal, it will get through the connection test and as soon as it gets to live it fails. I've had MTU, turn power off and on and the recent it port forwarding.
My ISP is orange and i have the terrible dgn1000 router, can anyone who has experienced the same or knows what i'm on about offer some assistance PLEASE??
I have some cracking cars that i want to test out in the wider community and i can't even get on there to get my arse handed to me lol, makes me wonder why i came over to the dark side from Sony, oh yeah GT5 was an epic let down!
Mine just disconnected me from Live and won't reconnect. No problem with the internet, just fails at the Xbox live bit so similar issue. I had no problems for an hour or two and it just kicked me off now.
Probably something to do with this new update, will try again in a bit.
ETA: I've had a subscription for 5 years now and I've not had this issue yet.
Probably something to do with this new update, will try again in a bit.
ETA: I've had a subscription for 5 years now and I've not had this issue yet.
The DGN1000 should be similar to the following guide;
http://portforward.com/english/routers/port_forwar...
You'll need to specify you Xboxes IP address within the rules.
http://portforward.com/english/routers/port_forwar...
You'll need to specify you Xboxes IP address within the rules.
r4dcu said:
Erm... i've just got it out the box and tried to connect wirelessly, none of that port forwarding or anything as i haven't a clue where to start. As for static IP not sure what that is either.
Ok, well I don't have time to type the whole thing out (sorry) but the general idea is this:Each device on your local network (i.e. anything that connects via wire or wireless to your router) will need an IP address, which is a number like "192.168.1.1" and generally on home networks only the bit after the last "." changes between devices. It's an advantage if the xbox is setup with a static IP (i.e. it uses the same number each time it's turned on) because then it's easier to "point" stuff towards it.
Port forwarding. Basically information coming in from the internet to your local network needs to be sent to the appropriate device. (i.e. a web page that your pc asked for needs to be sent to the IP of the PC, your email that was requested by your phone needs to be sent there, and xbox live data needs to go to your xbox.) The packets of data are identified by "type" by having a "port number" which basically describes the service (sort of).
Well Xbox Live uses defined port numbers for each of the two protocols it uses (TCP and UDP). If you've only got one xbox on your network, then it's a good idea to setup a rule on your router which detects the port number of incoming data packets and forward them directly to your xbox, if they are using xbox live port numbers. It means that unsolicited packets get forwarded too, which gives you a better connection to xbox live, but is a bit less secure. (But no one's going to use xbox live ports to hack your xbox, so it's not really a worry opening these ports.)
The way you setup the port forwarding rules depends on your router, but the basic premise is the same. It's a bit of an arse, and I remember being totally bemused when I first had to do it: it was a steep learning curve as I just wanted to play games!! So my notes above are based on my self-taught working knowlege only, so no doubt if a network specialist comes on this thread he'll correct me!
More info on port forwarding, and instructions etc is on this website:
http://portforward.com/
r4dcu said:
Still no joys on connecting to Live, down the shops after work for a 10m ethernet cable and see how i get on with that. If no joy i might attempt to have a go at the port forwarding.
Is there any way of setting up a static IP on the Xbox?
The cable will make no difference to your problem IMO, because you're telling me the connection to internet works. (Therefore replacing the wireless connection to your router with a wired one won't help, because that doesn't appear to be the root of the problem IMO.Is there any way of setting up a static IP on the Xbox?
It's the port forwarding and static IP that you need to sort.
There's that link I put up before about port forwarding, but sort the static IP first.
There's 2 basic ways to do that.
Inside your router is a device (software) called a DHCP server, and this is the brain that is in control of handing out IP addresses to each device that connects to your local wired or wireless network. Everything on the network has to have it's own unique IP address at that point in time. But IP addresses can be re-used by different devices at different times, the DHCP server just hands out numbers which are free at the time a new device connects.
The first way to get a static IP is to tell the router the MAC address of your xbox, and tell the router to only ever give out a particular IP address to that MAC. (The MAC address is a unique number given to every network adapter in the world, imagine it as being a serial number for the aerial on the xbox, or the serial number of a network socket on a PC.) This prevents the IP address you want to use for the xbox being handed out to any other device during the time the xbox is off.
The other way of doing it is by assigning an IP address to the xbox which is static and outside the range of the DHCP pool. (The DHCP pool is the range of addresses that the DHCP server has been told it's allowed to give out. For example it may start at 192.168.0.1 and end at 192.168.0.100, so it has 100 IP's ready to hand out to stuff that connects, and does this almost at random each time something connects. You could assign a number like 192.168.0.110 to your xbox, as you know that that number is outside the DHCP range and will never get used up while the xbox is off. This 2nd method is my personal preference, here's how to do it:
First go into the router setup, and find the page with the admin/advanced or something and find the bit about the DHCP server settings. Make sure that the upper limit doesn't end in .255 else it's using the whole range! Set it to something like .100 as you won't normally need more than 100 device IP's! Also check it starts around .1 or there abouts. Ok, so now you know the upper limit you can choose an IP address above that for the xbox. So turn the xbox on, navigate to the console network settings, change it from "automatic" to "manual", the settings you'll then need are:
IP address: xxx.xxx.xxx.110 (I.e. any number where the first 3 bits are the same as the router, probably 192.168.0 or something. And the last number is higher than the last 3 digits of the upper limit of the DHCP server.
Subnet mask: 255.255.255.0 (It's always this.)
Default gateway: 192.168.0.1 (It has to be the IP address of your router, i.e. what you put into internet explorer to get the router web interface up on a PC.)
[Note, the other way to check the subnet mask and default gateway is to go on your pc, make sure it's connected to your network, click on start and then in XP click on "Run" and type "CMD" and hit enter, or in Win 7 goto the search box and type "CMD" and hit enter. Then a black window with white writing opens, it's a DOS prompt. Type in "ipconfig" (without the quotes) and hit enter. Some info comes up, which includes the subnet mask and IP of the "default gateway".)
^ Right, all that should have gotten you a static IP address. You should be able to test it by using that dos window again and type "ping 192.168.0.110" (again no quotes and change the number to the IP of the xbox.) If the reply is received (obviously have your xbox on for this test!) then the IP's setup ok. Then try to connect to xbox live again and hopefully it will get as far as 'internet' again. If that's worked, then you just need to sort out the port forwarding, and that website explains the steps better than I could, as it has pictures etc etc.
Let us know how you get on. (If this works, all I want is a message of thanks.)
Cheers
r4dcu said:
Erm... i've just got it out the box and tried to connect wirelessly, none of that port forwarding or anything as i haven't a clue where to start. As for static IP not sure what that is either.
that is the problem.you need to do the whole port forwarding thing.
previously posted :
y2blade said:
btw this is what I did for anyone else struggling:
read here:
Go in the Router under the "Security" tab, click on "Services", click "add", give it the name XBOX TCP/UDP, set start port as "3074" and end port as "3074", set type as "TCP/UDP", click apply/ok. Repeat again, giving it the name "XBOX UDP", start port "88", end port "88", type "UDP", click apply/ok.
Now go to "Firewall" under the Configuration tab, under incoming click "add", now select the service "XBOX UDP/TCP" from the drop down menu. select forward to specific IP address or similar (cant remember exactly) and type in your Xbox's IP address e.g. 192.168.0.3, click log "never", then apply ok. Do the same for "XBOX UDP" and your again click apply. That's it! you've successfully opened the necessary ports on your Router and told your Router that any incoming info on those ports should be sent to your Xbox
Now do a network connection test in your Xbox dashboard and you should get an "Open" connection.
read here:
Go in the Router under the "Security" tab, click on "Services", click "add", give it the name XBOX TCP/UDP, set start port as "3074" and end port as "3074", set type as "TCP/UDP", click apply/ok. Repeat again, giving it the name "XBOX UDP", start port "88", end port "88", type "UDP", click apply/ok.
Now go to "Firewall" under the Configuration tab, under incoming click "add", now select the service "XBOX UDP/TCP" from the drop down menu. select forward to specific IP address or similar (cant remember exactly) and type in your Xbox's IP address e.g. 192.168.0.3, click log "never", then apply ok. Do the same for "XBOX UDP" and your again click apply. That's it! you've successfully opened the necessary ports on your Router and told your Router that any incoming info on those ports should be sent to your Xbox
Now do a network connection test in your Xbox dashboard and you should get an "Open" connection.
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