Steam and windows 8.1
Steam and windows 8.1
Author
Discussion

Craphouserat

Original Poster:

1,541 posts

224 months

Wednesday 6th November 2013
quotequote all

Apologies if this is a repost...can't get my search to work for some reason.

Will keep it short..

Bought a new laptop within the last 4 weeks to replace my desktop, Sony Viao , installed Steam and was able to download and play my games no problem - games were far quicker/better because I asked for a laptop that was good for gaming - very impressed overall.

Last night upgraded to 8.1 - steam opens as usual go to my games library and when I try and play a game an error message appear

" A serious error was encountered and the application will close - an error file has been generated in crash dumps".

Tried updating video drivers it says they are up to date.

Should I uninstal Steam and reinstall ? I don't really want to lose my saved games but if I have to then so be it.

Any advice for this computer illiterate fool appreciated !

Mister V

1,106 posts

223 months

Wednesday 6th November 2013
quotequote all
Is it just one game or all of them?

Also have a read of this -

http://steamcommunity.com/app/207890/discussions/0...

Craphouserat

Original Poster:

1,541 posts

224 months

Wednesday 6th November 2013
quotequote all
[quote=Mister V]Is it just one game or all of them?

Also have a read of this -

http://steamcommunity.com/app/207890/discussions/0...

Thanks for that link - it's all fixed now - just 10 minutes before your post my wife took great pleasure in telling me she'd fixed it. just in case anyone has similar

she went into the game's library - right clicked on the game - local files - verify integrity of game cache. It then installed something and is now working.

I'm sure she will hardly mention the fact she knew how to fix it.....smile

Thanks for the reply though and the link.