Permanently disabling an xbox account - credit card shocker!

[garycat]

Checking the credit card statement this morning I see that my son has been purchasing FIFA points (or whatever) without my permission. I allowed it once using his Xmas money but it seems to have remembered my card details and not required my password to make further purchases - is this the usual behaviour or have I set it up wrong?

Anyway, I would like to permanently disable his account so he loses all his points as we as paying me back the money he stole.

Alternatively could we transfer the account for a price so someone else can make use of it.

[Butter Face]

garycat said:

Anyway, I would like to permanently disable his account so he loses all his points as we as paying me back the money he stole.

Controversial.

You logged your card to his account, all that's needed after that is his password linked to his account. If you'd read the T&C's you'd have avoided this





But yes, once it's on there it's saved. The same as giving him your paypal password and then saying 'I can't believe he spent a load of my money'

[Meoricin]

Butter Face said:

garycat said:

Anyway, I would like to permanently disable his account so he loses all his points as we as paying me back the money he stole.

Controversial.

You logged your card to his account, all that's needed after that is his password linked to his account. If you'd read the T&C's you'd have avoided this





But yes, once it's on there it's saved. The same as giving him your paypal password and then saying 'I can't believe he spent a load of my money'

Are you saying it isn't stealing if you're doing it from a family member, or is there some other controversy surrounding this?

[DaytonAndy]

Can you not just take the Xbox off him 'till you've been paid back?

[Butter Face]

Meoricin said:

Butter Face said:

garycat said:

Anyway, I would like to permanently disable his account so he loses all his points as we as paying me back the money he stole.

Controversial.

You logged your card to his account, all that's needed after that is his password linked to his account. If you'd read the T&C's you'd have avoided this





But yes, once it's on there it's saved. The same as giving him your paypal password and then saying 'I can't believe he spent a load of my money'

Are you saying it isn't stealing if you're doing it from a family member, or is there some other controversy surrounding this?

I'm saying it's not theft if the OP has added his card to his sons XBOX account and then not removed it, in the eyes of Microsoft anyway.

The same way that if you gave your son your bank card and pin and didn't take it back and he rinsed your account, the bank would likely tell you to FRO if you claimed he stole from you.

All IMO anyway, IANAL etc etc.

OP, may be worth contacting Xbox support. People who have done this on iDevices have done the same and got refunds for it.

In future, buy a giftcard or something. Simples.

[Mastodon2]

Butter Face said:

I'm saying it's not theft if the OP has added his card to his sons XBOX account and then not removed it, in the eyes of Microsoft anyway.

The same way that if you gave your son your bank card and pin and didn't take it back and he rinsed your account, the bank would likely tell you to FRO if you claimed he stole from you.

As above, you added the card details to his account, no different to giving him your bank card and pin and trusting him with it. I expect MS will tell you to gtfo if you claim he stole from you, they expect people to read the instructions for using their service and how card data is stored on accounts. A case of RTFM.

Good luck with disciplining your son. How much did he charge to your card without you knowing?

[garycat]

He was under strict instructions not to purchase anything else without my permission. It may not stand up in a court of law but in my eyes he was stealing.

Anyway the xbox has been taken from him, as has his phone and laptop. *and* he will be paying back the money *and* doing extra chores, but anyway... is someone able to answer my question.

[Butter Face]

I think the best you could do is delete his profile from his Xbox and change his password? That's as good as you're going to get.

If you're making him pay the money back, you'd let him keep the points surely?
Seems fair

[InnocentShadows]

garycat said:

He was under strict instructions not to purchase anything else without my permission. It may not stand up in a court of law but in my eyes he was stealing.

Anyway the xbox has been taken from him, as has his phone and laptop. *and* he will be paying back the money *and* doing extra chores, but anyway... is someone able to answer my question.

You can go online through the xbox live website and delete the account.

Although I agree it was stealing and I like your parenting style of punishment - be aware that if you do delete the account ALL digital content will be lost forever, games, add-ons etc.

You would also have to go further, as FIFA is an EA game - you would have to delete that account also, this could go on for every game that your son has activated with a 3rd party.


I am not in anyway trying to interfere *but* - I would do as you have done so far, NOT delete the account but override the settings to deny access to xbox live for a set period, say Christmas 2016 lol!

good luck.

[Wacky Racer]

Been there, got the tee shirt.

Kids....who'd have em?.....

Thank god mine are all grown up......

[weyland yutani]

I bought my nephew Fifa 15 for Christmas and warned my brother about this, it's just the type of thing he'd do. I bought him a bunch of Match Attax cards today and he just tore into the packaging without a word of thank you . . ungrateful little st

[Gargamel]

Yes, I think Itunes have a system whereby even if you disable in app purchases, and set a password. Your darling Children still can buy extras in the game for 15 minutes after your last purchase.

In fairness to Apple though they refunded £70 which one of mine spent "by accident"

[Claudia Skies]

garycat said:

Checking the credit card statement this morning I see that my son has been purchasing FIFA points (or whatever) without my permission.

I'm really sorry to hear about that.

I can't claim to know much about X-box but I do know a bit about people. Why do you need to "punish" him at all? Generally in that situation the lad will be so shocked and embarrassed that he won't do it again - and will respect you for explaining the situation and why his behaviour was not acceptable..

[Claudia Skies]

Gargamel said:

In fairness to Apple though they refunded £70 which one of mine spent "by accident"

Yes, it's a very common situation for these companies. They will often make a full refund the first time it happens.

[Dare2Fail]

Claudia Skies said:

I'm really sorry to hear about that.

I can't claim to know much about X-box but I do know a bit about people. Why do you need to "punish" him at all? Generally in that situation the lad will be so shocked and embarrassed that he won't do it again - and will respect you for explaining the situation and why his behaviour was not acceptable..

Are you serious? Kid knowingly spends his father's money without permission (by the sounds of it he was very clear on the fact that he wasn't to make any in game purchases) and you feel punishment is unwarranted?

[Mastodon2]

Claudia Skies said:

I'm really sorry to hear about that.

I can't claim to know much about X-box but I do know a bit about people. Why do you need to "punish" him at all? Generally in that situation the lad will be so shocked and embarrassed that he won't do it again - and will respect you for explaining the situation and why his behaviour was not acceptable..

I'm sure being "shocked and embarrassed" is exactly what he was hoping for if he got caught, you can't let them get away with things like this, theft is wrong and they have to know it. Giving it a "boys will be boys" attitude and letting them get away unpunished is where career thieves and burglars come from.

[Lynchie999]

how old is said child ??

... I think the punishment is a bit harsh tbh, bearing in mind its half down to the parents error...

[garycat]

Lynchie999 said:

how old is said child ??

... I think the punishment is a bit harsh tbh, bearing in mind its half down to the parents error...

13.

What error did I make? Once a legitimate purchase had been made with his Xmas money the account remembers the CC details so all he had to do was click 'purchase more points' or whatever against my specific warnings.

[Claudia Skies]

Dare2Fail said:

Are you serious? Kid knowingly spends his father's money without permission (by the sounds of it he was very clear on the fact that he wasn't to make any in game purchases) and you feel punishment is unwarranted?

Absolutely. If the child isn't going to do it again what possible purpose could be served by punishment?

[Spanna]

If you're keen on getting rid of the account, I'll have it. Has he got Ronaldo?