Ps4 game install issue
Ps4 game install issue
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Discussion

XslaneyX

Original Poster:

1,334 posts

163 months

Tuesday 10th January 2017
quotequote all
Hi all

Anyone ever come across this error before on any games? Trying to re-install fallout 4 but gets to 29% and this appears. Deleted 3 games and all the data for this game but no joy. All my other games load with no issues both on disc and digital!

Any help would be appreciated 👍👍


XslaneyX

Original Poster:

1,334 posts

163 months

Tuesday 10th January 2017
quotequote all
Forgot to add there are only a few very light scratches on the disc but no worse then my bf1 copy!

Steven_RW

1,766 posts

223 months

Tuesday 10th January 2017
quotequote all
I've had this with two games now.

1st was a second hand copy of Mortal Kombat X. The disc looked clean to me. However... I covered it in fairy liquid concentrate, "smooshed" that about a bit, rinsed it tonnes and then dried it. Problem solved.

2nd... I was playing Dark Souls 2 when my lovely young puppy decided to appear in the toilet as I was enjoying sitting on the throne and bring my favourite game in to me.. somehow he had ejected Dark Souls 2 disc from the Ps4 and brought it through with teeth marks on it. I was distraught as Soul 2 is well 'ard and I was miles through and didn't want to lose my saved game or start again, or buy another copy. Luck had it that even with teeth marks, putting the game disc back in it worked fine. HOWEVER... when I then went to re-install it a few months later from scratch, this same error you have came up and it didn't ever work again. I suggest that when the game is installed already it probably doesn't lean on the part of the disc that was damaged. So I found another second hand copy on e-bay and that installed fine.

You know what to do. Give the disc the best wash possible and try again once completed dry.

Cheers

RW

XslaneyX

Original Poster:

1,334 posts

163 months

Tuesday 10th January 2017
quotequote all
Cheers for the reply. I will have a go at "washing" the cd later. Bought a couple of the add ons last night as my oldest boy wanted to try out the Automatron robots.

Failing that it's re-buying through gritted teeth! Bought the game at release as well!

Steven_RW

1,766 posts

223 months

Tuesday 10th January 2017
quotequote all
XslaneyX said:
Cheers for the reply. I will have a go at "washing" the cd later. Bought a couple of the add ons last night as my oldest boy wanted to try out the Automatron robots.

Failing that it's re-buying through gritted teeth! Bought the game at release as well!
If it has to be a re-buy, scour through ebay and set yourself a max price and don't pay than it. So many copies of fallout 4 that u should get a 2nd one for a tenner. Which isn't quite so painful.

XslaneyX

Original Poster:

1,334 posts

163 months

Tuesday 10th January 2017
quotequote all
roger that.

deleted all my game/save data thinking it was corrupted but an excuse to play through it again on a harder setting.

XslaneyX

Original Poster:

1,334 posts

163 months

Tuesday 10th January 2017
quotequote all
Had a go at cleaning it but no joy. Noticed some scratches on the top side of the CD as well.

2nd hand copy it is then!

Matt London

806 posts

189 months

Tuesday 10th January 2017
quotequote all
I had some scratched PS2 games way back when. I used T-Cut and cotton wool. Sorted!

XslaneyX

Original Poster:

1,334 posts

163 months

Wednesday 11th January 2017
quotequote all
had a lad at work go and try it out on his PS4 at work and it installed without any freezing or issues. All my other physical copies work with no issues at all.

i deleted all the saves relating to fallout that i could find so maybe i have missed something out? frustrating furious

Steven_RW

1,766 posts

223 months

Wednesday 11th January 2017
quotequote all
I believe it is the disc or your machines ability to read the disc. I do not think it has anything to do with saved games or other stuff that is on the Hard Disk in the PS4.

If you say your mate can play the disc and in that EXACT same condition you cannot play the disc then it suggests another variable such as your PS4 having an issue reading discs or he isn't actually doing a full install using your disc. If he already has it installed then when he is reading your disc he probably isn't reading the section of the disc that your PS4 is finding a fault with.

Do you have a mate with a copy of fallout 4 you could ask to try their disc? If you were local I would just give you a go at mine.

Cheers - don't give up :-)

XslaneyX

Original Poster:

1,334 posts

163 months

Wednesday 11th January 2017
quotequote all
He installed it fully on a slimline ps4 which hasn't had fallout 4 on it previously.

Going to trade it in tomorrow now i know it still works (albeit on other peoples ones) and get hold of a brand new copy and see how i get on.

Steven_RW

1,766 posts

223 months

Thursday 12th January 2017
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XslaneyX said:
He installed it fully on a slimline ps4 which hasn't had fallout 4 on it previously.

Going to trade it in tomorrow now i know it still works (albeit on other peoples ones) and get hold of a brand new copy and see how i get on.
Bit of a bummer but sounds like your best way forward.

Please do reply up after you have done so.

Assume you have deleted the entire game and the saved games, so you really were trying for a fresh install which is directly comparable with him.

Makes me wonder if his new PS4 Slim maybe has a better capability at reading discs and seeing past scratches.

Awaiting an update. Good luck.

RW

XslaneyX

Original Poster:

1,334 posts

163 months

Thursday 12th January 2017
quotequote all
Steven_RW said:
Bit of a bummer but sounds like your best way forward.

Please do reply up after you have done so.

Assume you have deleted the entire game and the saved games, so you really were trying for a fresh install which is directly comparable with him.

Makes me wonder if his new PS4 Slim maybe has a better capability at reading discs and seeing past scratches.

Awaiting an update. Good luck.

RW
it wouldn't suprise me if the slim & pro have a better disc reader in. will update when i get another copy squared away!