Streaming an Xbox series X with Elgato HD60 S+
Streaming an Xbox series X with Elgato HD60 S+
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272BHP

Original Poster:

6,552 posts

256 months

Saturday 26th December 2020
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We got our son an Elgato HD60 S+ as he wants to get a bit more professional with his streaming to YouTube and Twitch but as soon as it is plugged in then whatever game he plays becomes unplayable due to lag.

I have checked it is connected correctly so I am unsure why this would be. I expect the recording on the actual PC to lag but not the actual gameplay on the TV itself. Anyone know what could be going on?

Steven_RW

1,766 posts

222 months

Sunday 27th December 2020
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There will be better posts on reddit to help you with this. Most pistonheads are probably not streaming experienced.

I use an Elgato HD60 internal in my streaming pc and my Ps4 or my gaming pc plugs into it.

WHen using the Ps4, the PS4 hdmi comes out of the PS4 and into the capture card and then I take the output of the capture card and that feeds into the tv. I have seen zero lag. But my only experience is at 1080p not 4k, plus I don't have the exact same model of external capture tool that you do.

When using the gaming pc, the gaming pc GPU has multiple outputs and I just send one of them to the capture card and use a seperate gpu output to feed the monitor I am using. Again, I have no lag.

Can you explain exactly how it is connected and what devices are being used? Is the Elgato feeding into a laptop or something that is controlling the stream using OBS? I believe there should be next to zero load on the xbox as it is doing nothing other than sending the video output that you route through the elgato on the way to the monitor. The devices doing the work should be the streaming pc or laptop with some work being completed by the elgato.

If you want to keep this topic going, please give some more explanation of exactly what you have setup and the cable routing and what software is in use.

Needless to say, there is probablty a good youtube video on exactly how to do what you are trying to do.

PS - if the pc or laptop that is being used as the streaming pc is not up to the task it will have a hard time as video encoding is relatively intensive.

RW


Edited by Steven_RW on Sunday 27th December 14:36

272BHP

Original Poster:

6,552 posts

256 months

Sunday 27th December 2020
quotequote all
Thanks for the reply, I have looked at the Reddit posts but just become more confused.

The Elgato is wired up correctly between the TV and the Series X and is then fed to a laptop via USB 3. The laptop is an i7 and has a RTX2060 so should be powerful enough I would have thought,

Everything looks set up correctly and we have tried it with both OBS and the Elgato software but my son complains that as soon as he starts playing with the Elgato in the loop then the gameplay is ruined as he can't do any of his usual moves as the framerate and lag is so bad. If we take the Elgato out of the chain and just connect the Xbox to the TV then everything is silky smooth again.

The_Jackal

4,854 posts

217 months

Sunday 27th December 2020
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All I can say is check Youtube for some of the professional guides on setting that model up.
Trying to decifer hundreds of random reddit posts will be a nightmare.

LeadFarmer

7,411 posts

151 months

Sunday 27th December 2020
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Don't know if its relevant to Xbox X, but I use my Elgato HD60 to copy Sky Q TV recordings to an external hard drive. Sky have HDCP encryption to prevent this, but I use a certain brand HDMI splitter in the loop prior to the Elgato which defeats the encryption.

Steven_RW

1,766 posts

222 months

Sunday 27th December 2020
quotequote all
What resolution are you sending to the tv? Is it 4k? If so, try and send a 1080p picture/output to it and see if that sorts out the lag. The laptop you are using is powerful enough for the job for sure.

We also need to look into what is exactly doing the encoding.

You should be able to turn on the xbox and the laptop and without actually doing any streaming, the picture should still end up on your tv. Just using the elgato as a kinda pass through where it does nothing to the picture, just sends it through.

The way I have my ps4 setup is through my elgato, so even when I want to play ps4 but dont want to stream it, there is no picture on the tv till the pc is turned on and the elgato (mine is an internal card) gets power and just sends the signal through it.

It would be good to know if the lag happens even when zero capturing software is running. No OBS, no gamecapture HD. etc. Just passing the HDMI through the Elgato.

Check those things intially and post back. i am sure we can work it out.

Initially I just used Game Capture HD which is the recommended software for the elgato, it is more simple and a little limited compared to OBS but it is easier to just get up and running.

1. Check and confirm xbox resolution output and if 4k, try 1080p
2. Check if the tv picture lags when the laptop is running and powering the elgato but zero capture software running.

RW

272BHP

Original Poster:

6,552 posts

256 months

Sunday 27th December 2020
quotequote all
Thanks for the help with this I sent him away to check all this out.

He followed your instructions and it was already set at 1080p as he has already explored this option. He reports that just using it as a pass through with no software running the lag is still there.

He is an avid Rocket League player and it is this game that he wants to stream. He did say that he tried other games and the lag is much less noticeable on those games.

joshleb

1,548 posts

164 months

Sunday 27th December 2020
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Checked all your cables?

I had lag/stuttering and sound drops when I connected my PC to my tv and went through all the settings before I ordered a new HDMI cable and it resolved it instantly.

272BHP

Original Poster:

6,552 posts

256 months

Sunday 27th December 2020
quotequote all
Swapped over both HDMI cables and while he thinks things have improved he still says he cannot play the way he used to.

I was starting to think it was his imagination but he just proved it and showed me 2 iPad slow motion videos of him operating the joystick and the wheels turning on his car on screen and there is very definite lag compared to when the elgato is out of the chain.

Stumped.


Steven_RW

1,766 posts

222 months

Monday 28th December 2020
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I read quite a bit on this for you. Pass through is not supposed to have any latency noticeable even by the keenest of gamers.

If it does have this lag then something is not right.

A lot of people give different views on what to do but none seemed very good to me. The only one I decided was any good was to reach out to Elgato Technical and explain that even with pass through and no recording or capturing, the card is creating unacceptable lag and see what they say,

One guy did say to try and power the elgato from a different USB source but if it is working at all, then it is hard to imagine why this would improve anything.

I can again confirm that if I just use my elgato hd60 pro as a pass through, there is zero lag and I would notice if there was any.

The last thing someone suggested was HDMI splitting before the Elgato and giving the Elgato its own signal and just continuing to send one direct to the tv from xbox.

RW

272BHP

Original Poster:

6,552 posts

256 months

Monday 28th December 2020
quotequote all
I will try with another USB source today and perhaps look into HDMI splitting. But it does look like we will have to contact Elgato it seems.

Thanks for looking into this it really is appreciated you have cleared a lot of things up.