Can someone explain PS3 Networking in English???

[robm3]

Hi, I'm trying to get my PS3 online and I'm an IT Numpty!
During test it's saying
IP address: Succeeded
Internet Connection: Failed
Error 80710102

Now what I don't understand is how can the PS3 find my ISP log on and password?
As it's not going through Windows on my laptop e.g. I don't plug the PS3 into the laptop how can it get onto the internet?
There are lots of numbers on screen under:
IP Address - Lotsa numbers, what does that mean???
Subnet Mask - Lotsa numbers, what does that mean???
Default Router -I think that's what I'm plugged into right?
Primary DNS -Lotsa numbers, what does that mean???
Secondary DNS - 0.0.0.0
MAC Address -Lotsa numbers, what does that mean???
MTU - Says Automatic
Proxy Server - Do Not Use
UPnP - Not available


My ISP is AOL, should that mean something....

So far I think the PS3 kinda sucks as this sort of thing is frustrating.
Why can't it just say Internet Connect Y/N?

[Digby]

I can't help with specifics, but if you google for that error code it seems many have had the same problem
and many did various things to solve the issue.It seems it can be various things depending on your setup.
From router firmware updates to moving wireless connections closer!

http://boardsus.playstation.com/plays

That is just one link from many that popped up when i searched..

[ThePassenger]

Ok. Those "lots of numbers"... i know... I know... it sucks... but they are kind of important
In some respects: Welcome to Networking 101

I assume you're using a router? In that case you're going to see something like:

IP: 192.168.0.x
DNS: 192.168.0.1

and so on and so forth. Seeing them would be a quick way of giving a thumbs up that all's kosher on that front.

Assuming that's the case then it's able to pull an IP and it should be wandering around your LAN going "HELLO???" but it doesn't think it can talk to the outside world. Snoop around the internet for PS3 and the words "port forwarding" or "router", you might need to give the thing a dedicated set of ports forwarded to it.

Actually that'd explain "Network: Yes, Internet: No".

[robm3]

ThePassenger said:

Ok. Those "lots of numbers"... i know... I know... it sucks... but they are kind of important
In some respects: Welcome to Networking 101

I assume you're using a router? In that case you're going to see something like:

IP: 192.168.0.x
DNS: 192.168.0.1

and so on and so forth. Seeing them would be a quick way of giving a thumbs up that all's kosher on that front.

Assuming that's the case then it's able to pull an IP and it should be wandering around your LAN going "HELLO???" but it doesn't think it can talk to the outside world. Snoop around the internet for PS3 and the words "port forwarding" or "router", you might need to give the thing a dedicated set of ports forwarded to it.

Actually that'd explain "Network: Yes, Internet: No".

Okay, thanks for that. Assuming I get some numbers to configure ports, where would I do this, e.g. is it playing around with the IP or Primary DNS etc..???

[ThePassenger]

robm3 said:

Okay, thanks for that. Assuming I get some numbers to configure ports, where would I do this, e.g. is it playing around with the IP or Primary DNS etc..???

Nope, playing on ze Router.

You'll need the IP address of the PS3 and then to log in to the router you're using. It should have a port forwarding section, look at the examples it gives (different routers, different ways of setting it up) and punch in those port numbers and tell the router to send them to the PS3's IP address.

It sounds way more complex than it is.

[:J:]

Before touching the router, I would try plugging the PS3 directly into the modem as a swap test.

Turn your modem power off, plug the RJ45 directly from the modem to the PS3, leave it a minute and power the modem up again, once all the lights have settled down a bit, try the PS3.

If it works, switch it all off again (including the router), plug everything back in, wait a minute, power up and try again.

Not a good idea to play with the router settings, as by rights, you shouldn't have to.

I run 3 pc's, 1 laptop and 2 360's through my router and I have never had to change a setting on it ever (Linksys).

Edited by :J: on Sunday 13th May 11:36

[bobsterv12]

I had the same issue when setting up, switching the PS3 power supply on and off did the trick, this seemed to be the most recommended per various PS3 forums

[robm3]

Right, spent a few hours on the phone with different groups, seems my Primary DNS and Seconday DNS are the problems however AOL don't support and reffered me to Belkin, who don't have a working contact number (it's an Indian Call Centre and there is so much static on the line they just hang up on you, spent 2 frustrating hours calling from 3 different phones,cheers Indian Call Centres...).

Anyhow, I've sent of to Belkin requesting my DNS settings but I'm pretty sure I'm going to get bounced back to either Sony or AOL, who naturally won't be able to help and will send me to Belkin.

Anyone out there understand DNS and can help me locate the numbers??

Kinda getting frustrated now, cheap PS3 anyone???

[:J:]

Open a command prompt (Click Start/Click run/Type cmd in the box - hit return).

Little black window opens

Put in ipconfig /all (hit return)

There are all your 'numbers'

[ginettag27]

knew about ipconfig, but didn't know about the /all switch

Watch out for "cmd" - depending on the OS you've got you might have to go longhand and type command instead..
I think XP Home doesn't recognise cmd..

One thing to be aware of will be wireless security (WEP and WPA), of course no one has mentioned MAC address filtering yet, although
that might be a step too far at this point! There might also be a firewall employed on the router, in which case you would need
to include the IP address, or range of IP addresses for use in your home, i.e. 192.168.1.2, 192.168.1.3 or 192.168.1.2-192.168.1.10

It might also be helpful to know which router you are using, specifically the model, as I seem to remember reading that N routers
are a bit of a non-starter at the moment.. Although that was more for Wiis... You might need to force it to broadcast at G...

HTH

Edited by ginettag27 on Tuesday 15th May 15:29

[ThePassenger]

robm3 said:

Anyhow, I've sent of to Belkin requesting my DNS settings but I'm pretty sure I'm going to get bounced back to either Sony or AOL, who naturally won't be able to help and will send me to Belkin.

That'll get you straight back to AOL. Belkin just make the equipment.

As above, on a Windows pc do the CMD > ipconfig /all thing.

I highly suspect if you're using a router then the primary/secondary DNS will be 192.168.0.1 or 192.168.1.1 on the Windows machine.

The above bit about forcing the router to go from N to G is worth a try as is testing with a wired connection if possible.

Edit: If the PS3 has something called DHCP listed in it's options... turn that on if it's not already. Tells it to bugger off and sort itself out

Edited by ThePassenger on Tuesday 15th May 18:19

[allgonepetetong]

Guys

I'm having this exact same problem but with a wired router. Should I perform the run cmd action? What number do I put in the PS3 screen?

thanks, it too is driving me mad!

[allgonepetetong]

i've done the config / all and I notice the DHCP is set to off. How do I turn this on please, can anyone help? I understand this will allow me to connect

thanks all

Pete

[:J:]

allgonepetetong said:

i've done the config / all and I notice the DHCP is set to off. How do I turn this on please, can anyone help? I understand this will allow me to connect

thanks all

Pete

From a post above, I think the option is on the PS3.

"If the PS3 has something called DHCP listed in it's options... turn that on if it's not already. Tells it to bugger off and sort itself out "

[allgonepetetong]

thanks, only I don't think it does, or rather I can't find it.

Is anyone with a PS3 able to tell me if you can indeed change the DHCP setting and where it can be found?

thanks

Pete