Another "My Xbox has broken" thread...
Discussion
Yep, once again my pile of s
t (also known as a 360) has decided to give up the ghost.
This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.
The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
t (also known as a 360) has decided to give up the ghost.This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
Robatr0n said:
Yep, once again my pile of s
t (also known as a 360) has decided to give up the ghost.
This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.
The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
t (also known as a 360) has decided to give up the ghost.This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
cough make it over heat thus creating the RROD cough
Try these people:
http://www.unbrick360.co.uk
Looks like you can buy new drives off ebay for £30 and the folks above can sort out the drive firmware for you.
http://www.unbrick360.co.uk
Looks like you can buy new drives off ebay for £30 and the folks above can sort out the drive firmware for you.
gazza_3 said:
Robatr0n said:
Yep, once again my pile of s
t (also known as a 360) has decided to give up the ghost.
This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.
The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
t (also known as a 360) has decided to give up the ghost.This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
cough make it over heat thus creating the RROD cough
Andeh said:
gazza_3 said:
Robatr0n said:
Yep, once again my pile of s
t (also known as a 360) has decided to give up the ghost.
This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.
The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
t (also known as a 360) has decided to give up the ghost.This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
cough make it over heat thus creating the RROD cough

Time to check and make sure that I am completely within the 3 year extended warranty!

from http://consumerist.com/354297/executive-email-addr...
Executive Email Addresses For XBOX Complaints
If you have a problem with your XBOX and you want it heard by senior executives, here are some dudes to blast it to:
robbieb@microsoft.com- Robert (Robbie) Bach- PRESIDENT, ENT & DEVICES DIV
donm@microsoft.com - Don Mattrick- SVP, INTERACTIVE ENT. BUSINESS
jabell@microsoft.com - Jeff Bell - CVP GLOBAL MKT INTERACTIVE ENT
I got 2 wireless headsets and a wireless controller.
Executive Email Addresses For XBOX Complaints
If you have a problem with your XBOX and you want it heard by senior executives, here are some dudes to blast it to:
robbieb@microsoft.com- Robert (Robbie) Bach- PRESIDENT, ENT & DEVICES DIV
donm@microsoft.com - Don Mattrick- SVP, INTERACTIVE ENT. BUSINESS
jabell@microsoft.com - Jeff Bell - CVP GLOBAL MKT INTERACTIVE ENT
I got 2 wireless headsets and a wireless controller.
Robatr0n said:
Andeh said:
gazza_3 said:
Robatr0n said:
Yep, once again my pile of s
t (also known as a 360) has decided to give up the ghost.
This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.
The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
t (also known as a 360) has decided to give up the ghost.This time however it has decided to stop working by refusing to read any disc that I pop in the s
tbox so it doesn't take a genius to work out that the drive has clearly died.The annoying thing is that although I am still within the 3 year warranty, that only covers the RROD as far as I am aware so technically this will have to come out of my pocket.
I am going to contact Xbox and tell them that I won't be covering the cost of repair as far too many consoles have died in this manner, but the only trouble is that last time I had a problem I only managed to speak to a woman called 'Sheila' in India and as you have probably already guessed, she didn't know her arse from her elbow.
Does anybody have any suggestions for me to contact someone of importance about this?
cough make it over heat thus creating the RROD cough

Time to check and make sure that I am completely within the 3 year extended warranty!


Checks elite console price
Steve Evil said:
Seeing as it's only 2.5 years since the 360 was released I think you're safely within the 3 year period 
Woohoo!! 

Can you tell that I have absolutely no track of time?
Slowride: Sucks doesn't it?
But do not fear, I shall be back! Hopefully by the time I am back on all the others will have completed the single player and will be moving onto multiplayer!Robatr0n said:
Steve Evil said:
Seeing as it's only 2.5 years since the 360 was released I think you're safely within the 3 year period 
Woohoo!! 

Can you tell that I have absolutely no track of time?
Slowride: Sucks doesn't it?
But do not fear, I shall be back! Hopefully by the time I am back on all the others will have completed the single player and will be moving onto multiplayer!
Mines done the same too.. Second one that has packed in!
This time it is refusing to play a game, throws a tantrum then freezes up on me!
The peculiar thing is that if I am in a private chat with someone we can still communicate?
Could it be that all I need is a new HD AV Cable thingy?
This time it is refusing to play a game, throws a tantrum then freezes up on me!
The peculiar thing is that if I am in a private chat with someone we can still communicate?

Could it be that all I need is a new HD AV Cable thingy?
Sorry for the rather blatent thread hijack! 

ih8thisname said:
Mines done the same too.. Second one that has packed in!
This time it is refusing to play a game, throws a tantrum then freezes up on me!
The peculiar thing is that if I am in a private chat with someone we can still communicate?
Could it be that all I need is a new HD AV Cable thingy?
That sounds like a possible drive failure to be honest.This time it is refusing to play a game, throws a tantrum then freezes up on me!
The peculiar thing is that if I am in a private chat with someone we can still communicate?

Could it be that all I need is a new HD AV Cable thingy?
Sorry for the rather blatent thread hijack! 

I just get the message 'Unplayable Disc' where it normally reads 'Open Tray' if you have yet to insert or game or displays the games name if it is already inserted.
I think the only way to get this sorted by warranty is to cook the xbox! I have sent e-mails to the addresses Mekon kindly offered and although I have yet to receive a reply I do know that my e-mails have been both received and read. I don't really want to phone a call centre in Delhi just, well not until I receive some replies from my e-mails anyhow!
Robatr0n said:
ih8thisname said:
Mines done the same too.. Second one that has packed in!
This time it is refusing to play a game, throws a tantrum then freezes up on me!
The peculiar thing is that if I am in a private chat with someone we can still communicate?
Could it be that all I need is a new HD AV Cable thingy?
That sounds like a possible drive failure to be honest.This time it is refusing to play a game, throws a tantrum then freezes up on me!
The peculiar thing is that if I am in a private chat with someone we can still communicate?

Could it be that all I need is a new HD AV Cable thingy?
Sorry for the rather blatent thread hijack! 

I just get the message 'Unplayable Disc' where it normally reads 'Open Tray' if you have yet to insert or game or displays the games name if it is already inserted.
I think the only way to get this sorted by warranty is to cook the xbox! I have sent e-mails to the addresses Mekon kindly offered and although I have yet to receive a reply I do know that my e-mails have been both received and read. I don't really want to phone a call centre in Delhi just, well not until I receive some replies from my e-mails anyhow!

I'll be in the corner sulking if anyone needs me..
in yet another 'My Xbox has broken' thread Mekon said:
Well if it's RROD, you are fine. Be sure it is:

As long as it looks like that, you'll get a free repair. Like I said, moan enough and they'll compensate you with a bunch of peripherals.
My XBox 360 is showing this pattern...
As long as it looks like that, you'll get a free repair. Like I said, moan enough and they'll compensate you with a bunch of peripherals.

Which doesn't look like the 'normal' ring of death pattern (note the console is upright). Any ideas what this means? Will Microsoft still repair it?? (its less than 3 years old)
The reason it looks different is because you have your xbox upright so in answer to your question it's still the Red Ring of Death and yes they will cover it under warranty.
If, with a healthy console, you start the 360 up and link it to a wireless controller the top left green ring will light up regardless of whether or not it is turned sideways or upright and obviously depending on the rotation it is a different L.E.D that is lighting up depending on the orientation of the console.
So nothing to worry about...well unless you take into account the fact that it's broke!
If, with a healthy console, you start the 360 up and link it to a wireless controller the top left green ring will light up regardless of whether or not it is turned sideways or upright and obviously depending on the rotation it is a different L.E.D that is lighting up depending on the orientation of the console.
So nothing to worry about...well unless you take into account the fact that it's broke!

MarkRSi said:
in yet another 'My Xbox has broken' thread Mekon said:
Well if it's RROD, you are fine. Be sure it is:

As long as it looks like that, you'll get a free repair. Like I said, moan enough and they'll compensate you with a bunch of peripherals.
My XBox 360 is showing this pattern...
As long as it looks like that, you'll get a free repair. Like I said, moan enough and they'll compensate you with a bunch of peripherals.

Which doesn't look like the 'normal' ring of death pattern (note the console is upright). Any ideas what this means? Will Microsoft still repair it?? (its less than 3 years old)
They should have no problem repairing it either as the "RROD" is covered for 3 years as you say.
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