XBOX 360 and the whole red rings of death issue
XBOX 360 and the whole red rings of death issue
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Discussion

Dugiet

Original Poster:

279 posts

213 months

Monday 15th December 2008
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I think they anticipated a problem with their console, after all the ps3 has no such thing... mind you my ps3 is more of a coffee coaster.

scorp

8,783 posts

258 months

Monday 15th December 2008
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It's mostly from a badly designed cooling system i think, shame as the rest of the machine is very well designed only to be let down by this.

PC's tend to have fairly high hardware failure rates also, not as bad as XB360, but things like motherboards instantly dying etc., are common.

BeerForBreakfast

1,527 posts

221 months

Monday 15th December 2008
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Do MS repair it for free?

MrV

2,748 posts

257 months

Monday 15th December 2008
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BeerForBreakfast said:
Do MS repair it for free?
Yep

Badgerboy

1,794 posts

221 months

Monday 15th December 2008
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There is a 3 year warranty on all RROD issues on 360's.

The new chipset mitigates this issue almost entirely.

Neil_H

15,418 posts

280 months

Monday 15th December 2008
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MS were desperate to be first to the market for this generation, as they missed out against the PS2 with the original Xbox - the 360 was rushed out, and this shoddy hardware quality is the result.

Great machine though, when working.

scorp

8,783 posts

258 months

Monday 15th December 2008
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Neil_H said:
MS were desperate to be first to the market for this generation, as they missed out against the PS2 with the original Xbox - the 360 was rushed out, and this shoddy hardware quality is the result.
Not quite imo, it's the production (and cooling system design) that is shoddy, the system architecture of the xbox360 is very well designed.

TankRizzo

8,012 posts

222 months

Monday 15th December 2008
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The PS3 does have a few issues - I had to return mine a couple of months ago and swap for a refurbed one as the Blu-Ray drive failed.

But I know what you mean.

Neil_H

15,418 posts

280 months

Monday 15th December 2008
quotequote all
scorp said:
Neil_H said:
MS were desperate to be first to the market for this generation, as they missed out against the PS2 with the original Xbox - the 360 was rushed out, and this shoddy hardware quality is the result.
Not quite imo, it's the production (and cooling system design) that is shoddy, the system architecture of the xbox360 is very well designed.
So you're saying that doesn't fall under 'hardware quality'?

mr_krissy_kris

144 posts

214 months

Monday 15th December 2008
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Got my 360 at launch on the 5th December at 5am biggrin had no issues at all for the first 13 months (month after the warranty expired, it RROD). I was very lucky though, my best friend behind me had to send his console back 5 times during the year!
Had to pay £80 but it was quickly refunded when Microsoft accepted the early systems had serious problems. All returns are given a 3 year warranty free of charge repair service which cost Microsoft an estimated $3 billion.

If it does die and you can't be bothered to send it back. Try the "Towel Trick" Worked like a charm.

Edit - Most of the problems were pinned to two seperate things. Overheating of the GPU fractured the actual chipset and rendered the 360 unable to display graphics and the second was dodgy solder joints on the motherboard that overtime were heated by the GPU heat and broke connection.

Edited by mr_krissy_kris on Monday 15th December 16:25

BeerForBreakfast

1,527 posts

221 months

Monday 15th December 2008
quotequote all
mr_krissy_kris said:
Got my 360 at launch on the 5th December at 5am biggrin had no issues at all for the first 13 months (month after the warranty expired, it RROD). I was very lucky though, my best friend behind me had to send his console back 5 times during the year!
Had to pay £80 but it was quickly refunded when Microsoft accepted the early systems had serious problems. All returns are given a 3 year warranty free of charge repair service which cost Microsoft an estimated $3 billion.

If it does die and you can't be bothered to send it back. Try the "Towel Trick" Worked like a charm.

Edit - Most of the problems were pinned to two seperate things. Overheating of the GPU fractured the actual chipset and rendered the 360 unable to display graphics and the second was dodgy solder joints on the motherboard that overtime were heated by the GPU heat and broke connection.

Edited by mr_krissy_kris on Monday 15th December 16:25
Towel trick?

guffhoover

564 posts

215 months

Monday 15th December 2008
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IMHO stand well clear of the towel trick; unless you have nothing to loose.

You basically wrap the 360 in a towel so that it overheats so much that the solder joints start to melt. This does fix some consoles whose issues were due to dry solder joints. However you will have heated all the electronics up to a very high level which may give you chipset faliures later on.

BeerForBreakfast

1,527 posts

221 months

Monday 15th December 2008
quotequote all
guffhoover said:
IMHO stand well clear of the towel trick; unless you have nothing to loose.

You basically wrap the 360 in a towel so that it overheats so much that the solder joints start to melt. This does fix some consoles whose issues were due to dry solder joints. However you will have heated all the electronics up to a very high level which may give you chipset faliures later on.
yikes

mr_krissy_kris

144 posts

214 months

Monday 15th December 2008
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In all seriousness though it actually worked. Was bloody scary wrapping an Xbox 360 in 5 towels for 30 minutes ill admit but I got a further 6 hour session of Crackdown before it went again. As said above, no point now with a free repair.

scorp

8,783 posts

258 months

Monday 15th December 2008
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Neil_H said:
So you're saying that doesn't fall under 'hardware quality'?
Depends on the listener i guess, i work with these systems for a living so 'hardware quality' seemed a bit ambiguous to me. But yeah, the build quality is what's fking it up. Also you mention it was rushed, which suggests it isn't well designed, which i disagree with (from a hardware, not build point of view).


Edited by scorp on Monday 15th December 16:46

agent006

12,058 posts

293 months

Monday 15th December 2008
quotequote all
guffhoover said:
IMHO stand well clear of the towel trick; unless you have nothing to loose.

You basically wrap the 360 in a towel so that it overheats so much that the solder joints start to melt. This does fix some consoles whose issues were due to dry solder joints. However you will have heated all the electronics up to a very high level which may give you chipset faliures later on.
A friend of mine has done a varioation of this, hereby named the tinfoil and grill trick. As it says on the tin, open the 360 up (tricky) take out the main board, put a sheet of foil over it and whack it in the grill so the solder melts slightly and reseats the components. Only to be used as a do or die last gasp though.

Neil_H

15,418 posts

280 months

Monday 15th December 2008
quotequote all
scorp said:
Neil_H said:
So you're saying that doesn't fall under 'hardware quality'?
Depends on the listener i guess, i work with these systems for a living so 'hardware quality' seemed a bit ambiguous to me. But yeah, the build quality is what's fking it up. Also you mention it was rushed, which suggests it isn't well designed, which i disagree with (from a hardware, not build point of view).


Edited by scorp on Monday 15th December 16:46
If you mean the chipset, yeah it works well when it works as I said in my first post (I certainly use mine a lot), but as a complete unit it is not well designed, and that's where the issues have arisen from.

I hate linking to the Guardian but this outlines the design flaws and how they came about

http://www.guardian.co.uk/technology/2008/nov/13/x...

guffhoover

564 posts

215 months

Monday 15th December 2008
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agent006 said:
guffhoover said:
IMHO stand well clear of the towel trick; unless you have nothing to loose.

You basically wrap the 360 in a towel so that it overheats so much that the solder joints start to melt. This does fix some consoles whose issues were due to dry solder joints. However you will have heated all the electronics up to a very high level which may give you chipset faliures later on.
A friend of mine has done a varioation of this, hereby named the tinfoil and grill trick. As it says on the tin, open the 360 up (tricky) take out the main board, put a sheet of foil over it and whack it in the grill so the solder melts slightly and reseats the components. Only to be used as a do or die last gasp though.
An interesting twist.

I will give a prize to the first pistonhead who fixes his 360 by seating it in an engine bay and going for a spirited drive tongue out

Orb the Impaler

1,881 posts

219 months

Monday 15th December 2008
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The 3 year warranty only applies to the 3 red lights failure though; mine went the other day with a single red light (failure of network) which isn't covered.

It would have been 60 quid for Microbesoft to fix it, so I thought bks and bought a new one. I believe these are a lot better cooled and it's certainly quieter.

I'll eventually get the original fixed and keep it as a hot swap for if the new one goes pop.

liamsp

258 posts

221 months

Tuesday 16th December 2008
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Mine is out of the 3 year warranty & I got the three lights last night but they are still going to fix it for free which is a result its the first time its happened to me and I bought mine when they first came out.