The most expensive photo I've ever taken
The most expensive photo I've ever taken
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rottie102

Original Poster:

4,033 posts

213 months

Thursday 19th December 2013
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I left my usual dog setup (5D mk3 with Canon 8-15 fisheye and Nissin Ring flash) on a stty tripod on a high chair for two sec preparing for a group christmas photo and of course one of the dogs decided to investigate what's that thing that I've left. Camera landed on concrete from about a meter height. Front element has got plenty of scratches, zoom is locked and doesn't work, autofocus doesn't work, lens is generally f...ed frown Luckily it looks like it took most of the hit and there's no damage to the 5d.

I have insurance with Photoguard, I think over £550 a year so maybe finally I'll get some of it back.
Does anyone of you know do I need to send it for repairs and they cover the cost or is it just replacement for new? It's too late and the claim line is closed so I will find out in the morning.

Also, just out of curiosity - I never bothered to register with Canon Professional Services, does it make any difference in case of repair being needed? (faster, cheaper, loan lens etc)

MartinP

1,275 posts

267 months

Thursday 19th December 2013
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CPS is very good. Fixed cost repairs, guaranteed turn around time depending on your membership level and loan kit if the repair is going to take longer than that guaranteed period.

DibblyDobbler

11,488 posts

226 months

Thursday 19th December 2013
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Nasty frown

markmullen

15,877 posts

263 months

Thursday 19th December 2013
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As said CPS are very good.

Speak to your insurer, they might have a deal with a repairer, if not give Canon Elstree a bell, +44 800 915 0009 (sorry for the international formatting, it's a copy from my phone book).

rottie102

Original Poster:

4,033 posts

213 months

Tuesday 24th December 2013
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I just got the estimate: £785.63 + VAT

Bargain! smile

BlimeyCharlie

984 posts

171 months

Thursday 26th December 2013
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I'd make the dog pick up it's own sh*t in future.

Best of luck with the repair though. Nasty experience.


rottie102

Original Poster:

4,033 posts

213 months

Thursday 26th December 2013
quotequote all
BlimeyCharlie said:
I'd make the dog pick up it's own sh*t in future.

Best of luck with the repair though. Nasty experience.
Thanks, but I'm ordering a new one from Digitalrev. £899 all in so I'd rather have a new one than repaired.

Simpo Two

92,687 posts

294 months

Thursday 26th December 2013
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You could always turn the old broken one into a coffee mug...

LongQ

13,864 posts

262 months

Thursday 26th December 2013
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rottie102 said:
Thanks, but I'm ordering a new one from Digitalrev. £899 all in so I'd rather have a new one than repaired.
Hmm.

On the other hand you would get a repair that had been hand calibrated and setting set by a human aided by its computer. Sort of like a bespoke build.

rottie102

Original Poster:

4,033 posts

213 months

Thursday 26th December 2013
quotequote all
Simpo Two said:
You could always turn the old broken one into a coffee mug...
Desk pen holder + a fisheye monocle ? smile