Canon lens repair recommendations
Canon lens repair recommendations
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Discussion

AJB

Original Poster:

856 posts

239 months

Thursday 24th November 2016
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I noticed over the weekend that my lovely Canon 70-200 f4.0L IS was auto focusing more slowly than I'm used to. Further investigation that evening revealed that the manual focus ring was also "slipping" when turned quickly, and some googling suggests that this isn't an unheard-of problem with that lens...

Question is where to send it for repair. I've no experience of Canon repair as none of my other kit (all much cheaper!) has ever failed. Does anybody have any experiences or recommendations? Obviously I don't want to pay more than I have to, but I'm more concerned about getting a good job done, keeping its amazing sharpness and fixing it properly so that it hopefully won't fail again...

Thanks in advance!

Fordo

1,568 posts

248 months

Thursday 24th November 2016
quotequote all
Where about are you based?

Fixation in London are one of the pro go-to places for lens repair: http://www.fixationuk.com

AJB

Original Poster:

856 posts

239 months

Thursday 24th November 2016
quotequote all
Fordo said:
Where about are you based?

Fixation in London are one of the pro go-to places for lens repair: http://www.fixationuk.com
I'm near Oxford. So London would be a close call between dropping it off or shipping it to them... Shipping a lot more convenient, but dropping it off is safer I guess!

Thanks for the recommendation.

Craikeybaby

11,824 posts

249 months

Friday 25th November 2016
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Fixation had serviced a few bits of my Canon kit over the years. I have always been happy with the service.

C&C

3,889 posts

245 months

Friday 25th November 2016
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EddyP

875 posts

244 months

Friday 25th November 2016
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[quote=C&C]There's the Canon service centre near Elstree.
[/quote]


Use these guys, I sent my 100-400 to them just before we went away on our Honeymoon Safari, I sent it them on the Monday, they got it Tuesday, I got it back Friday, fully serviced and fixed and posted back for around £100 IIRC.
Service was fantastic cannot fault them.

andrewcliffe

1,458 posts

248 months

Sunday 27th November 2016
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Canon at Elstree.