Video editing question
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Discussion

V6GTO

Original Poster:

11,579 posts

272 months

Friday 20th January 2006
quotequote all
I now have Pinnicle Studio (Thanks Dave ) but I'm having trouble.

Every time I start to "capture" from my Fony handycam I get the message "Sorry, Studio has encountered a problem and needs to close". The capture works pefectly behind the message, but I can't do anything with it, I have to close the programme It is blaming a file called studio.exe, so I thought I'd delete it to the recycle bin, where I could retrieve it if neccesary. I searched for studio.exe and got 4 results so I deleted them one at a time, but only one made a difference, which was the main studio file, and the difference it would have made would have been to lose the whole shooting match so obviously I didn't do that. Bright ideas anyone?

Martin.

_dobbo_

14,619 posts

278 months

Friday 20th January 2006
quotequote all
When you get the popup error, do you get a "details" option to click on. This is a link to the Microsoft website, and very often can contain useful information to fix the problem you are having. worth a try in any case!

V6GTO

Original Poster:

11,579 posts

272 months

Friday 20th January 2006
quotequote all
When I click the details button I get...



Error signature..............

AppName:studi.exe AppVer:9.0.2.163 ModName: pcleicsl.dll

ModVer:2.0.0.62 Offset:000099c6



Martin.

>> Edited by V6GTO on Friday 20th January 10:37

_dobbo_

14,619 posts

278 months

Friday 20th January 2006
quotequote all
V6GTO said:
When I click the details button I get...



Error signature..............

AppName:studi.exe AppVer:9.0.2.163 ModNamecleicsl.dll

ModVer:2.0.0.62 Offset:000099c6



Martin.


Ahhh.... wel it's all obvious now....

_dobbo_

14,619 posts

278 months

Friday 20th January 2006
quotequote all
Not much to go on with a search on the old world wide web, but a couple of articles around hinting that it might be related to your graphics card driver.

If you know what GFX card is in your PC, certainly no harm would be likely to come from updating to the latest drivers. Latest version of directX might help as well, since I believe it gets involved during these processes, but may be wrong.

V6GTO

Original Poster:

11,579 posts

272 months

Friday 20th January 2006
quotequote all
Don't go getting all Geeky on me Dobbo...I'm a fik bilder

_dobbo_

14,619 posts

278 months

Friday 20th January 2006
quotequote all
I can't help it Martin, geek is my default position!

Ok, to find out what graphics card you have, on your computer (assuming windows XP) go to "Start->Control Panel" and then to "System".

From here, select Hardware, then Device manager.

You should now see a list of devices that are in your PC. Expand out "display adapters" and under here you will likely see something like:

NVidia GeForce xxxx
or
ATI Radeon xxxx

or some such. Post that information here, and I'll try to find a latest driver for you.

To find out if you need to upgrade Direct X hold down the "windows" key and press "R" this will bring up a run prompt. Into this type

dxdiag

and press enter. This will bring up direct x diagnostics, on the first page you should see something like this:



with the version number being last in the list. lastest version is 9c, available here

Of course there is every chance neither of these things will have any effect on your problem, and you'll never get back that 10 minutes of your life....

ErnestM

11,621 posts

297 months

Friday 20th January 2006
quotequote all
A. Which version of Pinnacle are you running?
B. Pinnacle is very very sensitive to the graphics card in your system so you really need to identify the type...

ErnestM

V6GTO

Original Poster:

11,579 posts

272 months

Friday 20th January 2006
quotequote all
OK...I get this...

Intel(R) PRO/100 WE Network Connection

&

OvisLink WL-8000PCI



Martin.

PS - errr...where is my "windows key?"

PPS - ErnestM - Stodio 9

ErnestM

11,621 posts

297 months

Friday 20th January 2006
quotequote all
Martin...

Those are network adapters.

Try this:

1. Go to any blank area on your desktop (not on an icon) and right click
2. Select properties
3. Select "Settings" from the top tabs
4. Click "Advanced" on the bottom of the little window
5. Select "Adapter" tab

Give us the information displayed.

6. Press Cancel and then Cancel again to get rid of the window.

---

Studio 10 is the latest edition. My father was using 9 and had all sorts of issues with it. Of course when he bought 10, he had to upgrade his graphics card.

ErnestM

V6GTO

Original Poster:

11,579 posts

272 months

Friday 20th January 2006
quotequote all
Hi Ernest...info as follows...

Chip Type: GeForce FX5200
DAC Type: Integrated RAMDAC
Memory Size: 128 MB
Adapter String: GeForce FX5200
Bios Info: Version 4.3.4.20.22.BC

Thanks for helping...

Martin.

ErnestM

11,621 posts

297 months

Friday 20th January 2006
quotequote all
Right that's an AGP 8x card more than likely. When is the last time that you updated the graphics drivers? Try downloading and installing them from Nvidia's site:

www.nvidia.com

ALSO - AFTER you install the drivers,

Pinnacle has a patch that solves a great many issues:

click here

Hope this helps...

ErnestM

m12_nathan

5,138 posts

289 months

Friday 20th January 2006
quotequote all
Ditch Pinicle and use Adobe Premiere If you are on XP i'd try and capture a small bit of video in xp movie maker first just to check it is all working ok.

ErnestM

11,621 posts

297 months

Friday 20th January 2006
quotequote all
Premier Elements actually is a similar price point (and functionality) to Pinnacle. Pinnacle have recently been acquired by AVID who also make a good NLE themselves.

IIRC Pinnacle 10 was the first product introduced after the AVID takeover.

ErnestM

V6GTO

Original Poster:

11,579 posts

272 months

Friday 20th January 2006
quotequote all
I've updated the drivers and installed the patch but it's made no difference

To make matters worse, Pinnicle doesn't recognise the Windows Media Video/Audio Files I've captured there from the Fony ()

Martin.

m12_nathan

5,138 posts

289 months

Friday 20th January 2006
quotequote all
Premiere Elements? I was talking about Premiere Pro 1.5, then convince our spanish dwelling friend to get an HD anamorphic cam

Editted to add that I didn't get on with Avid at all

>> Edited by m12_nathan on Friday 20th January 22:01

V6GTO

Original Poster:

11,579 posts

272 months

Friday 20th January 2006
quotequote all
m12_nathan said:
Premiere Elements? convince our spanish dwelling friend to get an HD anamorphic cam


I'm not made of money y'know!

m12_nathan

5,138 posts

289 months

Friday 20th January 2006
quotequote all
£1500, I want one

V6GTO

Original Poster:

11,579 posts

272 months

Friday 20th January 2006
quotequote all
I want the Sony HDW-F900...at $102 k it's a snip!

m12_nathan

5,138 posts

289 months

Friday 20th January 2006
quotequote all
Can't you get a Canon one