IS power consumption (and a faulty copy)
IS power consumption (and a faulty copy)
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Discussion

DH2

Original Poster:

311 posts

295 months

Wednesday 12th December 2007
quotequote all
Disappointment. Got my copy of the 70-200 f2.8 IS this morning, but it appears to be faulty cry

As soon as I power the camera up, it drains the battery and locks the body up such that I have to remove the backup battery to reset it. With a fresh-off-the-charger battery, it went immediately down to 1 bar on the battery meter, and the AF didn't work.
It has done this on 4 different bodies, so I think that's a fairly compelling case for it being DOA.
Plus it does it with IS and AF switched off, and before you even get as far as a half-press.

I wouldn't expect the IS on this lens to be any more power consuming than my other IS lens (17-55 f2.8), should it? They are the same generation (i.e. 3-stop advantage) IS as far as I know?

I hope I can get it replaced rather than have to send to Canon - it was fresh out of the box.
:grumpysmiley:

DH2

GF350

805 posts

297 months

Wednesday 12th December 2007
quotequote all
I'd send it back.
I can use my 100-400 IS all weekend and still not need to change the battery.

flat-planedCrank

3,697 posts

234 months

Thursday 13th December 2007
quotequote all
Thats not cool frown

I'd send it back also.
Not seen any noticeable difference in IS power consumption from the lenses i've used.
The IS systems can have a slight grumbling sound as they operate, can you hear that sound coming from your lens ?

Hope it gets sorted quickly smile


Cheers.

Luca Brazzi

3,983 posts

296 months

Thursday 13th December 2007
quotequote all
The 'grumbling' would be the gyroscopes spinning up. Sounds like the lens (probably the communication between lens and camera) is not working. Get another....should be straight forward if its brand new, and tested on 4 bodies.

Good luck.

F308 MAN

1,029 posts

268 months

Thursday 13th December 2007
quotequote all
i slightly digress here, but a tip worth considering:
any manufacturer is capable of producing less than perfect goods - some faults may be miniscule and some major as per DH2's experience.
i rely on my kit being spot on, straight out of the box, therefore all bodies and lenses go to "Fixation" for check and calibration before they are put to work.
beer d

S6PNJ

5,852 posts

312 months

Thursday 13th December 2007
quotequote all
Luca Brazzi said:
The 'grumbling' would be the gyroscopes spinning up.
Gyroscopes spinning up? confused So how big are these gyros and where do they sit in the lens? Must be pretty small motors to spin those gyros! laugh

Luca Brazzi

3,983 posts

296 months

Thursday 13th December 2007
quotequote all
As I understand, the IS works spinning a small gyroscope which stabilises in one direction (with option 2 for panning mode), or 2 gyros for option 1 to stabilise in 2 directions. They do not have to be large to be effective. Happy to be corrected though, and will wear the cap with a big D on it.

LBsmile

searching has brought up this:
Short answer
"A simplified description of how IS works, taken from Canon's lens brochure:
Optical shake is detected by gyro sensors which provide the data necessary to shift the image-stabilizing lens group in parallel to neutralize the shake. This increases the usable shutter speed range by up to 3 full steps for hand-held shooting.
The "gyro" in their explanation is a gyroscope."

Longer answer:
"Canon started development of IS (Image Stabilizer) technology in 1980s and introduced EF75-300mm f/4-5.6 IS USM in 1995, the world's first interchangeable lens for 35mm SLR with a built-in image stabilizer. The vibration detecting gyro sensor detects the level of camera shake and the actuator moves a part of the optical system (IS lens group) vertically to the optical axis depending on the degree of camera shake, to stabilize the image on the film plane. Normal image stabilizing is suitable for shooting of stationary subject. However, EF300mm f/4 L IS USM has "IS Mode 2" to stabilize finder images at panning shots of moving subjects."

Edited by Luca Brazzi on Thursday 13th December 09:11

DH2

Original Poster:

311 posts

295 months

Thursday 13th December 2007
quotequote all
GF350 said:
I'd send it back.
Yep it certainly is grumpy.
Awaiting a response from everyones-favourite-ebay-seller...

DH2

S6PNJ

5,852 posts

312 months

Thursday 13th December 2007
quotequote all
LB,

Indeed Gyros do not need to be big to be effective, but a gyro spinning up is a 'relatively' large piece of kit (link to wiki article). There are numerous other gyros (or motion detecting equipment) that do not use spinning discs and are completely motionless, however you mentioned spinning gyros (gimbals etc) and these are definately not in a canon lens. I found this article which also has a link to a dissassembly of a canon 70-200L F2.8.

ehasler

8,579 posts

314 months

Thursday 13th December 2007
quotequote all
I had a similar problem with my 70-200 lens, and having bought it from a HK based ebay seller, decided to send it back to Canon UK. They fixed it under warranty with no quibbles, and I had it back within a week or so.

DH2

Original Poster:

311 posts

295 months

Thursday 13th December 2007
quotequote all
ehasler said:
I had a similar problem with my 70-200 lens, and having bought it from a HK based ebay seller, decided to send it back to Canon UK. They fixed it under warranty with no quibbles, and I had it back within a week or so.
Thanks Ed. I'm hoping the vendor will just swap it, but if that doesn't happen, am fairly happy that it can go back to Canon.

DH2

MonkeyHanger

9,267 posts

273 months

Thursday 13th December 2007
quotequote all
The 70-200 IS has always been a bit of a problem child. It also seems to throw up a lot of Error messages on various bodies too.

Once you get a good one you'll be very happy with it though.

DH2

Original Poster:

311 posts

295 months

Monday 17th December 2007
quotequote all
Good news: our favourite ebay sellers email got lost in the ether, but I am now sending the lens back for a replacement. The bad news is that it's quite expensive to post!
Fingers crossed I get a good one back later in the week...

DH2

DH2

Original Poster:

311 posts

295 months

Thursday 20th December 2007
quotequote all
Woo, just got the replacement copy.
Seems to work - the IS makes a bit of a clunk when it switches on and off, is that normal?
My other IS lens makes a grindy/hissy noise, but this one makes quite a click/clunk.

DH2

Podie

46,649 posts

306 months

Thursday 20th December 2007
quotequote all
ehasler said:
I had a similar problem with my 70-200 lens, and having bought it from a HK based ebay seller, decided to send it back to Canon UK. They fixed it under warranty with no quibbles, and I had it back within a week or so.
Which reminds me... I still have it..! Ed, gimmie a phone

Rude Girl

6,937 posts

290 months

Thursday 20th December 2007
quotequote all
Podie said:
Which reminds me... I still have it..! Ed, gimmie a phone
Yeah Ed, you might as well have yours back, he probably* won't need it after next week wink

*being a good boy notwithstanding


More thanks to Kerso by the way clap