Southways

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Discussion

LongBaz383BHP

Original Poster:

2,095 posts

232 months

Tuesday 1st October 2013
quotequote all
Massive thanks to Steve who 'popped' round on his way home on Saturday and ended up spending 5 hours with me waiting for the breakdown truck and then driving back to Fareham to open up the workshop.
Sorted the electrical problem out yesterday and all is fine.
Got a call from Rich re picking the car up, unfortunately I was in Windsor at
4pm and would not be back till gone 6pm. He very kindly offered to come back to the workshop at around 7pm to open up for me to collect the car.
Fantastic approach to customer service.
Barrie

Mark.

11,104 posts

291 months

Tuesday 1st October 2013
quotequote all
clap
They really are a couple of good eggs. Kept them a bit late the other night just chatting, but decent approachable chaps.

charlie vrs

99 posts

177 months

Wednesday 2nd October 2013
quotequote all
Steve gave me a similar service on Monday evening. He called in to look at my non-starting Chimaera on his way home. Spent an hour getting it running and then popped home for a part. Wasn't even going to charge me so I slipped him some beer tokens.

Really great service, thanks.

charlie vrs

99 posts

177 months

Wednesday 2nd October 2013
quotequote all
Steve gave me a similar wervice on Monday evening. He called in to look at my non-starting Chimaera. Spent an hour getting it running and then popped home for a part. Wasn't even going to charge me so I slipped him some beer tokens.

Really great service, thanks.

charlie vrs

99 posts

177 months

Wednesday 2nd October 2013
quotequote all
Steve gave me a similar wervice on Monday evening. He called in to look at my non-starting Chimaera. Spent an hour getting it running and then popped home for a part. Wasn't even going to charge me so I slipped him some beer tokens.

Really great service, thanks.

4340BB

857 posts

223 months

Wednesday 2nd October 2013
quotequote all
it must be very good service to say it three times biggrin;)

Mark.

11,104 posts

291 months

Wednesday 2nd October 2013
quotequote all
Either that or Steve didn't fix it the first 2 times winkhehe

zed4

7,248 posts

237 months

Sunday 8th December 2013
quotequote all
Mark. said:
clap
They really are a couple of good eggs. Kept them a bit late the other night just chatting, but decent approachable chaps.
Funny you should say that, I don't reckon they ever go home!