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coolchris

Original Poster:

1,010 posts

224 months

Saturday 26th February 2011
quotequote all
Hi guys
Have had my car in for some repair work (cosmetic)new rear clam spoiler and diffuser.Now the car has been off the road since nov 7th 2010.Here is how the story goes.Car transported to my mechanic i use sitting in his yard for a week b4 transported to his friend who runs his own body shop.Work not commenced on car till early part dec.Was hoping to get back by xmas but no go but was told be ready by early part of jan.Well that passes i ask him how much longer he says it takes time because its not run of the mill type of car.Well gets to end of Jan still still no go.So now we get into feb i ask him when it will be ready he says should be in 2 weeks time.That comes and goes i call him he says he is having trouble with getting the clam to line up and invites me to have a look at what he is on about.The mould was not great so i can see what he is on about so now he says another 3 weeks to completion.Well get near the 3 weeks call him and ask him when its going to be finished and he pretty much says in a nutshell that im one of the most pushy customers he has had and says that i can take it somewhere else if i want to.All i do is call him once a week to have an update on progress and see when it might be finished.Well the following monday he calls to apologise about our chat which i respected and said that he has cancelled couple of jobs till completion of mine(has obviously been under cosh with other cars to be completed and not getting on with mine).that was 3 weeks ago went to look at car yesterday.Its all ready for primer and spraying i was hoping it would be ready for breakfast club next sunday but he says it will be 95% done but needs 2 weeks to completion.But if he tells me near the end of the 2 weeks not ready i dont know if i can take much more to be honest.I hold my hands up for not taking it to recommended repaire and going to one of my choice the guy is a really nice guy but it will be over 4 months off road when its back.Sometomes its good to just have a rant and get things off your chest.Im an easy going guy but this has really tested my patience sometimes i even forget that im part of the nobility its been so long.I did not want to upset him as i want a good job done but be nice to hear how you guys would have played it surely im not unreasoonable in thinking i have been fobbed off along the way would any off you guys have accepted it?put up with it?The other thing i could not understand is he had layed out over 4k in parts etc surely it would have been in his interest to have a quick turnaround so insurance can settle him up?

M5 Mark

1,674 posts

193 months

Saturday 26th February 2011
quotequote all
Paragraphs are your friend

coolchris

Original Poster:

1,010 posts

224 months

Saturday 26th February 2011
quotequote all
smile

AndWhyNot

2,358 posts

221 months

Saturday 26th February 2011
quotequote all
Looks a bit like your excitement to get your car back is clouding your judgement of time itself-

coolchris said:
So now we get into feb
Lets say that was 1st Feb

coolchris said:
i ask him when it will be ready he says should be in 2 weeks time.
Which would take us to Feb 15th

coolchris said:
That comes and goes i call him he says he is having trouble with getting the clam to line up and invites me to have a look at what he is on about.The mould was not great so i can see what he is on about so now he says another 3 weeks to completion. Well get near the 3 weeks
This would be the 8th March

coolchris said:
call him and ask him when its going to be finished and he pretty much says in a nutshell that im one of the most pushy customers he has had and says that i can take it somewhere else if i want to. Well the following monday
Presumably March 14th

coolchris said:
he calls to apologise about our chat which i respected and said that he has cancelled couple of jobs till completion of mine(has obviously been under cosh with other cars to be completed and not getting on with mine).
coolchris said:
that was 3 weeks ago went to look at car yesterday.
Yesterday = 4th April?

Piss-taking aside, my experiences of bodyshops has been limited and only really on mainstream vehicles but I've never known a repair to be finished on schedule. The smaller jobs seem to take longest and the smaller businesses have less ability to recover lost time. Sounds like you know the standard of the guy's work so just offset that against the delays and hope you get the car back before the sun stops shining smile

Kitchski

6,544 posts

253 months

Saturday 26th February 2011
quotequote all
AndWhyNot said:
Yesterday = 4th April?

Piss-taking aside, my experiences of bodyshops has been limited and only really on mainstream vehicles but I've never known a repair to be finished on schedule. The smaller jobs seem to take longest and the smaller businesses have less ability to recover lost time. Sounds like you know the standard of the guy's work so just offset that against the delays and hope you get the car back before the sun stops shining smile
laugh

Loopyleesa

2,906 posts

189 months

Saturday 26th February 2011
quotequote all
M5 Mark said:
Paragraphs are your friend
Might make it easier reading hehe

minimatt1967

17,355 posts

228 months

Sunday 27th February 2011
quotequote all
Loopyleesa said:
Might make it easier reading hehe
Sherlock Holmes I presume?

WAFWOTTBI

338 posts

189 months

Sunday 27th February 2011
quotequote all
coolchris said:
Hi guys
Have had my car in for some repair work (cosmetic)new rear clam spoiler and diffuser.Now the car has been off the road since nov 7th 2010.Here is how the story goes.Car transported to my mechanic i use sitting in his yard for a week b4 transported to his friend who runs his own body shop.Work not commenced on car till early part dec.Was hoping to get back by xmas but no go but was told be ready by early part of jan.Well that passes i ask him how much longer he says it takes time because its not run of the mill type of car.Well gets to end of Jan still still no go.So now we get into feb i ask him when it will be ready he says should be in 2 weeks time.That comes and goes i call him he says he is having trouble with getting the clam to line up and invites me to have a look at what he is on about.The mould was not great so i can see what he is on about so now he says another 3 weeks to completion.Well get near the 3 weeks call him and ask him when its going to be finished and he pretty much says in a nutshell that im one of the most pushy customers he has had and says that i can take it somewhere else if i want to.All i do is call him once a week to have an update on progress and see when it might be finished.Well the following monday he calls to apologise about our chat which i respected and said that he has cancelled couple of jobs till completion of mine(has obviously been under cosh with other cars to be completed and not getting on with mine).that was 3 weeks ago went to look at car yesterday.Its all ready for primer and spraying i was hoping it would be ready for breakfast club next sunday but he says it will be 95% done but needs 2 weeks to completion.But if he tells me near the end of the 2 weeks not ready i dont know if i can take much more to be honest.I hold my hands up for not taking it to recommended repaire and going to one of my choice the guy is a really nice guy but it will be over 4 months off road when its back.Sometomes its good to just have a rant and get things off your chest.Im an easy going guy but this has really tested my patience sometimes i even forget that im part of the nobility its been so long.I did not want to upset him as i want a good job done but be nice to hear how you guys would have played it surely im not unreasoonable in thinking i have been fobbed off along the way would any off you guys have accepted it?put up with it?The other thing i could not understand is he had layed out over 4k in parts etc surely it would have been in his interest to have a quick turnaround so insurance can settle him up?
All will be forgiven if its a cracking job,at least it was over winter not summer....WAFFY.... smile

coolchris

Original Poster:

1,010 posts

224 months

Sunday 27th February 2011
quotequote all
Hi Mark
Yes was just what i was thinking ah if it was over the summer would have been a nightmare.Like you say hoping its a great job all will be brushed under the carpet smile