Problems With Diamond Cut Refurb of Alloys
Problems With Diamond Cut Refurb of Alloys
Author
Discussion

smash

Original Poster:

2,062 posts

244 months

Friday 23rd May 2014
quotequote all
Just been to Rochford to pick up my wheels and, sad to say, am extremely disappointed with the diamond cut finish. Its poor and theres no other word for it.

The wheels were dipped, blasted, powder coated, diamond cut and then clear powder coated. The problem is with the diamond cut rims which appear heavily mottled in finish almost like theres already water under the powder coat.

Unfortunately my second mistake was I paid before seeing the wheels the first being not going to Lepsons to start with. I challenged about why the rims were mottled and they werent interested basically brushing it off as the wheels being old alloy and thats how it comes out after being cut. They said it would only get worse if they cut more and that you could polish them up (they were lovely and shiny polished before the car was laid up in October) but that would now be impossible as they were now lacquered!!

The photos dont really show how obvious the mottling it is in real life and how poor the rims look. They look like old rims. Its a shame as the centres are excellent unfortunately just the most important shiny bits arent!!!

In all honesty Id have been better off buying a set of Lenso BSX wheels instead of wasting 65 a wheel on this refurb.




Moderator edit: no naming and shaming please.


Edited by jeremyc on Friday 23 May 14:03


Edited by smash on Friday 23 May 14:19



Edited by smash on Saturday 24th May 11:44

Number 7

4,111 posts

278 months

Friday 23rd May 2014
quotequote all
I think the problem may be that you can't lacquer highly polished rims - there is nothing for the paint to key to, and I think it would very quickly break down if you tried.

smash

Original Poster:

2,062 posts

244 months

Friday 23rd May 2014
quotequote all
OK I see I've been edited for no naming and shaming BUT I used these guys partly because of naming and recommending elsewhere on the forum! How lovely for them they get a toally unbalanced rose tinted view of their services purveyed for free....

Edited by smash on Friday 23 May 14:17

smash

Original Poster:

2,062 posts

244 months

Friday 23rd May 2014
quotequote all
Number 7 said:
I think the problem may be that you can't lacquer highly polished rims - there is nothing for the paint to key to, and I think it would very quickly break down if you tried.
I understand what you're saying but I think, bearing in mind what they call alloy art in their photos show on their website, they should have contacted me and given the option for bare metal polish rim if these were coming up so bad.


Edited by smash on Monday 26th May 09:06

Number 7

4,111 posts

278 months

Friday 23rd May 2014
quotequote all
I suspect that a lot of the pictures on their website are of wheels which have been sprayed silver, rather than polished. I do agree though, if they claim to be experts, they should have told you that the wheel rims would not be as highly polished as you expected. Of course, if it was a surprise to them, they they're obviously not experts. Why not call Lepsons and ask the question about polishing and then lacquering?

ElvisWedgely

2,715 posts

181 months

Friday 23rd May 2014
quotequote all
You are a customer and you are not pleased with their work. It has not turned out the way they portrayed on their adverts and are therefore liable. You are entitled to a part or even a full refund. You could even argue that they have ruined your otherwise serviceable and refurbish able wheels.

Did you pay them by credit card? If so, the credit card company also holds responsibility.

If you paid by cash, ask for a refund or partial refund. If they refuse, tell them you will sue them for ruining your alloy wheels and that you will contact Trading Standards.

If still no joy. Contact the Credit card Company or Trading standards or both and explain the situation.

You have a good case. Their work is misrepresented and they are failing to co operate or compensate for shoddy work.

Tony. TCB.

PS. My diamond cut wheels have been refurbished several years ago by the previous owner, and although the lacquer has lifted in places and need re furbishing, the wheels have been lacquered on the previous job, yet are still shiny and gleaming. So, yes, it can be lacquered and still be gleaming.

Edited by ElvisWedgely on Friday 23 May 15:28

smash

Original Poster:

2,062 posts

244 months

Friday 23rd May 2014
quotequote all
May contact Lepsons and see if anything is salvagable here - bizarrely the rims are worse now in terms of shiny finish than they were when I bought the car! They were raw polished previously and had gone off over winter lay up so I decided to refurb as the centres had obviously been repainted a few times.

I have to say Zig did tell me on more than one occasion to go to Lepsons and I went for the local easy option instead - foolish boy!

Edited by smash on Friday 23 May 15:41

mrzigazaga

18,659 posts

181 months

Friday 23rd May 2014
quotequote all
Hi mate...Well this is why i only use Lepsons...They will advise NOT to lacquer over diamond cut rims..In fact lacquer on alloy is an overall no no...Its already oxidising as the lacquer is being applied...Mine have gone a bit mottled due to me being lazy and they will need a polish again but that has taken a couple of months for that to happen..

Here are Lepsons finish..

Delilah.

Poppy's


I know its a pain mate but i would want to take them back and have the lacquer cut off...Sorry to hear you are disappointed...Ziga

smash

Original Poster:

2,062 posts

244 months

Friday 23rd May 2014
quotequote all
I wouldn't go back to them, I don't think they know what the fk they're doing frankly - I think I'll just stick them on for now and talk to Lepsons at the end of the season about rectifying the mess that's been made.

mrzigazaga

18,659 posts

181 months

Friday 23rd May 2014
quotequote all
Its a shame they were lacquered as they may of been able to be re-polished...Dont let it faze you too much though..On another note naming and shaming should be allowed as it helps stop people spending their hard earned cash with shyte companies!

smash

Original Poster:

2,062 posts

244 months

Friday 23rd May 2014
quotequote all
Learning to roll with the punches when it comes to this car, lol!

The funny thing is I mentioned Lepsons to these arty alloy people and whilst they didn't directly slag them off they did say Lepsons lathe was old and that their one was much better!

Edited by smash on Friday 23 May 16:25

mrzigazaga

18,659 posts

181 months

Friday 23rd May 2014
quotequote all
smash said:
Learning to roll with the punches when it comes to this car, lol!

The funny thing is I mentioned Lepsons to these arty alloy people and whilst they didn't directly slag them off they did say Lepsons lathe was old and that their one was much better!
Perhaps they are still getting to learn how it works then..rolleyes...BLOB!...Which means ..Biggest load of bks....

Wedg1e

26,943 posts

281 months

Friday 23rd May 2014
quotequote all
There are a few things that could cause the mottled effect from the lathe point of view and the marks would be visible whether the wheel was lacquered or not. It could be they hoped the lacquer would hide it.
Feed speed, shape, height and sharpness of tooling, play in bearings or slideways... I can't detect any regular patterning in the finish from the photos that might suggest bent parts or underpowered motor etc..

mrzigazaga

18,659 posts

181 months

Friday 23rd May 2014
quotequote all
I could be wrong but it looks more like a polishing issue to me....

adam quantrill

11,609 posts

258 months

Friday 23rd May 2014
quotequote all
Can you not strip the laquer off with paint stripper then polish the rims?

mrzigazaga

18,659 posts

181 months

Friday 23rd May 2014
quotequote all
adam quantrill said:
Can you not strip the laquer off with paint stripper then polish the rims?
I wouldn't as you might ruin the powder coating as well..It only takes a drop...It would be best if it was spun and cut back then polished...I wouldn't worry about it for now though...Unless you didn't ask for them to be lacquered then you have the right to take them back and tell them to strip it off...Ziga

matt-man

2,667 posts

235 months

Saturday 24th May 2014
quotequote all
Well im going to throw a positive comment in.... the colour in the lacquer is a shame but apart from that they do look great!

The biggest problem with being bare is you have to polish them regularly and ideally wash them after every drive.if yiu go out at all in winter, forget it as you are chasing your tail the whole time!

I stripped the laquer off mine years ago and they shine up well but still need a refurb. I will probably not gwt them laquered although I might have them laquered by the bolts as cleaning in there is a pain.

enjoy!

smash

Original Poster:

2,062 posts

244 months

Saturday 24th May 2014
quotequote all
Appreciate the boost Matt Man - and yes, more than happy with the centres but the problem is you can easily see the issue even at a distance. Took some clearer pics just now




What wheel finisher would be happy with that?

Edited by smash on Saturday 24th May 11:07

Rockettvr

1,875 posts

159 months

Saturday 24th May 2014
quotequote all
Looks like they've been diamond cut then left in the damp for a week then lacquered with the moisture sealed in. Alloy tarnishes very quickly once cut and polished - the lacquer needs to be applied straight away. I'd be after a refund if they were mine - not at all acceptable frown

mrzigazaga

18,659 posts

181 months

Saturday 24th May 2014
quotequote all
Sorry mate but that is a really bad job...It didn't look that bad in the first pics but a close up reveals how bad they are, If they had been polished properly they would NOT of oxidised that bloody quick..Even after a week!..If it were me i would be straight back there demanding either a refund or give them one chance to sort it or advise them that you will take it further and then they will have to foot the bill for someone else to re-polish them.

Name and shame somewhere else if PH won't allow it as people need to avoid jokers like these..Its not like it was a small change affair!....fking jokers....Ziga