watch for the mushroom cloud
watch for the mushroom cloud
Author
Discussion

xllifts

Original Poster:

3,724 posts

226 months

Wednesday 5th August 2009
quotequote all

Will be visible shortly in portsmouth as van has packed up!

Robatr0n

12,362 posts

239 months

Wednesday 5th August 2009
quotequote all
That sucks Dave! frown

Hope it's nothing too serious!

NWVT

2,630 posts

207 months

Wednesday 5th August 2009
quotequote all
oooo i only live 15 ish minutes away i need something to watch today lol
sorry to hear about the van tho that majorly does suck wonkey donkey frown hope its not to serious

Blues

8,546 posts

242 months

Wednesday 5th August 2009
quotequote all
Sorry to hear it mate.
Probably best to drink your way through this patch of misfortune smile

xllifts

Original Poster:

3,724 posts

226 months

Wednesday 5th August 2009
quotequote all

Blues said:
Sorry to hear it mate.
Probably best to drink your way through this patch of misfortune smile
All I need is an empty gin bottle to smash over the fecktard of this technicians head!

Angry doesn,t cover it at the moment need more than beer!

Any way how did it goe yesterday fella?

Blues

8,546 posts

242 months

Wednesday 5th August 2009
quotequote all
xllifts said:
Blues said:
Sorry to hear it mate.
Probably best to drink your way through this patch of misfortune smile
All I need is an empty gin bottle to smash over the fecktard of this technicians head!

Angry doesn,t cover it at the moment need more than beer!

Any way how did it goe yesterday fella?
All cool here thanks. Just resting with my feet up... situation normal really hehe
I'll probably have an empty gin bottle by the end of Friday evening of you want it wink

Lakelord

1,756 posts

227 months

Wednesday 5th August 2009
quotequote all
Maybe this is a good thing Dave? I know it's not been running right all the time you've had it so hopefully they'll be able to sort it this time. If not, torch it.

xllifts

Original Poster:

3,724 posts

226 months

Wednesday 5th August 2009
quotequote all
Oh jesus how does this country survive!!!!!!!curse

The end result of my friendly french van dealers diagnosis is as follows:

(him)van now runs fine,
(me)really so lets have a test drive shall we?
(him) er ok but i'll drive,
(me)be my guest but drive it properly not like your taking you granny out!
(him)starts talking about how the ecu is a sensitive peice of equipment and how it will tell me if anythings wrong or likley to go wrong (Yawn)blah blah

So we are coming on to motorway and he chirps up again well i suppose its an intermittant fault then as its running fine now. i failed to respond blood boiling now!rage
As we venture back towards town the van coughs and makes the wastegated whoosh sound you get from a big turbo'd car. then again on the next gear change followed by the van coughing again.
The cab of the van is now silent and i am quietly smirking, ah i know what that is he said its the solenoid that tells the wastegate what to do but its not serious or the dashboard lights would come on!
My response was well this is what i fecking told you about in january and you said i was all bar cuckoo(i am but shhh)banghead
We got back to dealership he annouces well we can change some bits but its going to be suck it and see scenario.punch
I have said nothing at the moment and have booked it in for suck and see method, this is only due to the fact the bloke i need to shout at is not their until monday.
However it is booked in to another Dealer for second opinion and has already indicated that there is a serious fault on vehicle so watch this space.

WHERES THE BEER ! ranting


NWVT

2,630 posts

207 months

Wednesday 5th August 2009
quotequote all
is this a renault van if so get it booked into rentech in portsmouth mike and dave and the others are top guys smile and know what there doing smile

xllifts

Original Poster:

3,724 posts

226 months

Wednesday 5th August 2009
quotequote all
NWVT said:
is this a renault van if so get it booked into rentech in portsmouth mike and dave and the others are top guys smile and know what there doing smile
Yeah cheers chap,
Have used them before with the v6, but my van is under warranty its less than 8 months old, so stealership it is for now until i write to the uk operations director wink

Blues

8,546 posts

242 months

Wednesday 5th August 2009
quotequote all
xllifts said:
WHERES THE BEER ! ranting
Plenty here chap... just pop over and let me soothe your fevered brow smile

xllifts

Original Poster:

3,724 posts

226 months

Wednesday 5th August 2009
quotequote all
Blues said:
xllifts said:
WHERES THE BEER ! ranting
Plenty here chap... just pop over and let me soothe your fevered brow smile
If you weren't 40 miles away i would be there now! smile

Lakelord

1,756 posts

227 months

Wednesday 5th August 2009
quotequote all
xllifts said:
my van is under warranty its less than 8 months old, so stealership it is for now until i write to the uk operations director wink
I thought all that "had to be maintained by the dealer to protect the warranty" crap was done away with years ago? Can't you take it to any reputable spanner waiver without voiding the warranty?

xllifts

Original Poster:

3,724 posts

226 months

Wednesday 5th August 2009
quotequote all
Interesting point you have there Mr lord and one i raised earlier, it appears so long as the spanner uses genuine parts this is ok.
But have been warned if something major fails they will use this as an out of warranty card as the spanner has not done xyz .......on its service /check, i use the term service lightly as these tts nowadays are fitters not engineers!

I was told today that i could take it to an independant but would void my warranty and any claim i have void, but i can take it to another same make dealer which i have done and will know lots more by tuesday.

Shall we say i am a little upset at the moment and when calmer will makes some more calls higher up the coconut tree and shake it vigorously and see what Dealership gets their franchise withdrawn!

hadenough!

3,785 posts

283 months

Wednesday 5th August 2009
quotequote all
xllifts said:
I was told today that i could take it to an independant but would void my warranty and any claim i have void, but i can take it to another same make dealer which i have done and will know lots more by tuesday.

They're bullstting you, since the block exemption came in to play you have been able to have your vehicle serviced pretty much anywhere. IIRC you just have to document the works and be able to demonstrate oem parts are used.

See here:

http://www.autosafe.org/block-exemption.asp

Edited to add:

http://www.nationwideautocentres.co.uk/block_exemp...

If these monkeys can do it, anyone can!

Edited by hadenough! on Wednesday 5th August 18:10

xllifts

Original Poster:

3,724 posts

226 months

Wednesday 5th August 2009
quotequote all
hadenough! said:
xllifts said:
I was told today that i could take it to an independant but would void my warranty and any claim i have void, but i can take it to another same make dealer which i have done and will know lots more by tuesday.

They're bullstting you, since the block exemption came in to play you have been able to have your vehicle serviced pretty much anywhere. IIRC you just have to document the works and be able to demonstrate oem parts are used.

See here:

http://www.autosafe.org/block-exemption.asp

Edited to add:

http://www.nationwideautocentres.co.uk/block_exemp...

If these monkeys can do it, anyone can!

Edited by hadenough! on Wednesday 5th August 18:10
Brilliant info on autosafe, thanks for that thumbup

The oxy "@*/?@ at the dealer was refering to this disclaimer on most independants service schedules, quoted from nationwide, and also seen on our local garages paperwork is the following
"using our “menu” services may not exactly match those of the manufacturers and we can if requested carry out the same service as specified by the manufacturer".

I will dig deeper many thanks Dave

spoonies

353 posts

225 months

Monday 10th August 2009
quotequote all
Saw it from Calgary!

xllifts

Original Poster:

3,724 posts

226 months

Monday 10th August 2009
quotequote all
Update on this one...

Van is now at another stealership who actually acknowledge that maybe my van should not sound like a bag of bolts or dump all power out of wastegate!

They have asked for all correspondance and paperwork regarding my complaint to other Stealer and have requested to keep the van for an unspecified time so they can effect repairs and then test.

Fingerscrossed