Rust INSIDE Focus door!
Discussion
Bit of a query for you guys - I have a 2001 Focus and the inside of the rear passenger door has started rusting away. I know they are supposed to have 12 year galvanised warranties but are Ford likely to try and wriggle out of it if I raise it with them?
As you can see from the piccies the rust has started to heavily corrode the door and hadn't even been noticed until it started to fall apart! Now its spreading to the outside...
http://s290.photobucket.com/albums/ll276/mikeyr54/
Before I try approaching Ford anyone had any experience with this sort of issue/claim?
And if its not covered how much do we reckon getting it sorted would cost?
As you can see from the piccies the rust has started to heavily corrode the door and hadn't even been noticed until it started to fall apart! Now its spreading to the outside...
http://s290.photobucket.com/albums/ll276/mikeyr54/
Before I try approaching Ford anyone had any experience with this sort of issue/claim?
And if its not covered how much do we reckon getting it sorted would cost?
Edited by mikeyr on Monday 2nd June 22:05
It's your lucky day, first off your dealer may try and bulls
t you! Try first, if you get any BS then print this and hand over as required 
reissue No.113/2002
05 August 2004
Model:
Focus 1999 (08/1998–) Build Date: 08/98-31.08.2001
Build Code: WP-1G
Mondeo 2001 (10/2000–) Build Date: 10/2000-09/2004
Build Date: YY-4L
Markets: All
Section: 501-08
Summary
Ingress of moisture under the clinched flange protection on the doors, hood, liftgate and luggage compartment lid can lead to detachment of the clinched flange protection and to areas of corrosion. To rectify this concern, all the clinched flange protection on the affected component must be removed around the entire edge (not just in the loose area). In addition, any corrosion present must be removed and the whole clinched flange must be treated with anti-corrosion wax. After the wax has been allowed to soak in for one hour, the repair area is ready for further treatment.
The photographic examples provided in this TSB are for reference to establish the required repair steps. The purpose of this TSB is to assist in repairing the affected component rather than renewing it. The service instructions and the prescribed materials have been tested carefully to allow a durable repair in line with the requirements of the corrosion perforation warranty.
In some cases the corrosion may be too advanced for the component to be repaired. Therefore, it may be necessary to renew the affected component.
In some markets prior approval from warranty administration may have to be obtained for a repair or replacement (for example by sending in a digital paint report).
Additional information regarding labor time: The required labor times of 0.4 hours for removal of the front/rear door, and 0.7 hours for removal of the Mondeo 2001 luggage compartment lid, are valid up to and including 05.09.2004. From 06.09.2004, new labor time requirements for operations 41 315 0, 41 316 0, or 41 317 0 - Front/Rear Door - Remove and Install and 41 714 0 - Luggage Compartment Lid - Remove and Install, including for the Mondeo 2001, will be available in your dealer system.
Your car looks just like the pictures i have in front of me-TSB says REPLACEMENT of affected parts with corrosion that bad!
"Example 4: Severe corrosion under the sealer, severe bubbling already spreading into adjacent areas - renew the component. In some markets prior approval from warranty administration has to be obtained for this."
t you! Try first, if you get any BS then print this and hand over as required reissue No.113/2002
05 August 2004
Model:
Focus 1999 (08/1998–) Build Date: 08/98-31.08.2001
Build Code: WP-1G
Mondeo 2001 (10/2000–) Build Date: 10/2000-09/2004
Build Date: YY-4L
Markets: All
Section: 501-08
Summary
Ingress of moisture under the clinched flange protection on the doors, hood, liftgate and luggage compartment lid can lead to detachment of the clinched flange protection and to areas of corrosion. To rectify this concern, all the clinched flange protection on the affected component must be removed around the entire edge (not just in the loose area). In addition, any corrosion present must be removed and the whole clinched flange must be treated with anti-corrosion wax. After the wax has been allowed to soak in for one hour, the repair area is ready for further treatment.
The photographic examples provided in this TSB are for reference to establish the required repair steps. The purpose of this TSB is to assist in repairing the affected component rather than renewing it. The service instructions and the prescribed materials have been tested carefully to allow a durable repair in line with the requirements of the corrosion perforation warranty.
In some cases the corrosion may be too advanced for the component to be repaired. Therefore, it may be necessary to renew the affected component.
In some markets prior approval from warranty administration may have to be obtained for a repair or replacement (for example by sending in a digital paint report).
Additional information regarding labor time: The required labor times of 0.4 hours for removal of the front/rear door, and 0.7 hours for removal of the Mondeo 2001 luggage compartment lid, are valid up to and including 05.09.2004. From 06.09.2004, new labor time requirements for operations 41 315 0, 41 316 0, or 41 317 0 - Front/Rear Door - Remove and Install and 41 714 0 - Luggage Compartment Lid - Remove and Install, including for the Mondeo 2001, will be available in your dealer system.
Your car looks just like the pictures i have in front of me-TSB says REPLACEMENT of affected parts with corrosion that bad!
"Example 4: Severe corrosion under the sealer, severe bubbling already spreading into adjacent areas - renew the component. In some markets prior approval from warranty administration has to be obtained for this."
Hi,
I had a very similar problem to the one shown in this picture from your car (the flaking/fading just behind the door);
There was also some bubbling rust along both of the rear wheel arches. My car is a 1999 MY and when I went to the dealer I was told as long as they were unable to find evidence of poor crash repair in the area (which there hadn't been) they would sort it out. In the end all the rust patches were dealt with quickly and finished to a good standard. It was a bare metal job apparently and they had the car for a good week before I got it back. Both of the rear quarter panels up to the roof along the c-piller were redone in the process so my car has lovely newly painted sides now
On the whole I was very impressed with the dealer service and the repair, although my car has a full ford history so maybe that's why they where so nice to me. Regardless, good luck with your claim, it should all be sorted for you soon hopefully
I had a very similar problem to the one shown in this picture from your car (the flaking/fading just behind the door);
There was also some bubbling rust along both of the rear wheel arches. My car is a 1999 MY and when I went to the dealer I was told as long as they were unable to find evidence of poor crash repair in the area (which there hadn't been) they would sort it out. In the end all the rust patches were dealt with quickly and finished to a good standard. It was a bare metal job apparently and they had the car for a good week before I got it back. Both of the rear quarter panels up to the roof along the c-piller were redone in the process so my car has lovely newly painted sides now
On the whole I was very impressed with the dealer service and the repair, although my car has a full ford history so maybe that's why they where so nice to me. Regardless, good luck with your claim, it should all be sorted for you soon hopefully
Hi there, I'm new here I have a 2000 W 1.8 Zetec and and am getting rust in the bottoms of all my doors. The n/s/f is particularly bad. I am the fourth owner of the car, does this make a difference in relation to the 12 year warranty?
I've only had two jobs done at the Ford dealership so far, otherwise the car is independently serviced.
Strangely my car is pacific green also!
I've only had two jobs done at the Ford dealership so far, otherwise the car is independently serviced.
Strangely my car is pacific green also!
well, we bought our car privately for 2k about a year ago and its not been near a Ford dealership for about 7 years judging by the service book! they've been really good to be honest as we've contributed nothing towards Ford.
(has been serrviced of course, just at independent garages)
(has been serrviced of course, just at independent garages)
Ah, so did the ford dealer want to see the service history on the car?
The reason I ask is it was serviced by Ford up to about 60k ish, then an independent, then I bought the car at 74k with a service thrown in by the garage I bought it from in Feb 2007. Since then its been serviced by myself (oil, filters, plugs etc) but has had jobs done by garages and is now just near 101k miles.
The way I read it is the warranty should cover corrosion from the inside which this clearly is!
The reason I ask is it was serviced by Ford up to about 60k ish, then an independent, then I bought the car at 74k with a service thrown in by the garage I bought it from in Feb 2007. Since then its been serviced by myself (oil, filters, plugs etc) but has had jobs done by garages and is now just near 101k miles.
The way I read it is the warranty should cover corrosion from the inside which this clearly is!
I don't think the cars sevice history should effect your claim for the bodywork (well, the dealer didn't check my service book before doing some rust repairs at least).
As long as no accident damage or evidence of poor previous repair is deemed to be the cause of the rust, you shouldn't have any problems with getting the warranty work done.
As long as no accident damage or evidence of poor previous repair is deemed to be the cause of the rust, you shouldn't have any problems with getting the warranty work done.
Hi, I've got the same problem- popped into local dealer last night to enquire about whether covered to be told it was unlikely. I didn't speak to the bodyshop guys but the service dept was of the opinion that its not covered, (a) as its not had paint/body inspections and (b) he was sure this is normally claimed as rust ingress from outside
I'm getting a strong feeling from this that they'll be slippery over this so can anyone help with documentation to back me up (other than above)? I need things like warranty terms (not supplied with car), current TSB? and advice on how I can tell external/internal rust in case that comes up.
Car is first registered 20 Aug 01, same colour as the other two on here (could that have implications)
Thanks in advance
Dave
I'm getting a strong feeling from this that they'll be slippery over this so can anyone help with documentation to back me up (other than above)? I need things like warranty terms (not supplied with car), current TSB? and advice on how I can tell external/internal rust in case that comes up.
Car is first registered 20 Aug 01, same colour as the other two on here (could that have implications)
Thanks in advance
Dave
Dave_ST220 said:
Terms of the warranty state a body inspection must be carried out at each service for my car, i'd say Focus would be the same. Stupidly i had to ask for it & pay an extra £5 but i made sure they stamped that book 
When i bought my Focus ST (EO) i had it serviced by the dealer i purchased the car off. They stamped the service book and that was that.A month or so later i noticed they hadn't stamped the Paint/body inspection bit. Gave them a call, popped by & they stamped away.
I would have thought these stamps are required, otherwise what is the point of them?
Waynester said:
Dave_ST220 said:
Terms of the warranty state a body inspection must be carried out at each service for my car, i'd say Focus would be the same. Stupidly i had to ask for it & pay an extra £5 but i made sure they stamped that book
When i bought my Focus ST (EO) i had it serviced by the dealer i purchased the car off. They stamped the service book and that was that.A month or so later i noticed they hadn't stamped the Paint/body inspection bit. Gave them a call, popped by & they stamped away.
I would have thought these stamps are required, otherwise what is the point of them?
s the lot of them.
ummmm....didn't have any stamps in my service book for the inspections, in fact they never even looked. what they did do was check paint thickness and take pictures so think the last post might be a bit harsh (based on my single experience anyway)! might depend on the dealership I suppose???
mikeyr said:
ummmm....didn't have any stamps in my service book for the inspections, in fact they never even looked. what they did do was check paint thickness and take pictures so think the last post might be a bit harsh (based on my single experience anyway)! might depend on the dealership I suppose???
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