focus convertible leaking. legal problems
focus convertible leaking. legal problems
Author
Discussion

hallsie

Original Poster:

2,185 posts

246 months

Tuesday 10th March 2009
quotequote all
Has anyone else had any problem with either leaking roofs on the new focus convertible? or the window electrics playing up??

My little sister purchased a new 58 plate focus convertible and has had nothing but problems with it in the 5 months of ownership, in short the dealer, who shall obviously remain namless, has had the vehicle for 13 weeks out of those 5 months, and has taken it back several times because of these faults, and the fault with the windows has never been rectified!


This has all ended up with my sister being offered a new focus convertible on an 09 plate, after she threatened to go public with the way she has been treated and the way they have dealt with the problems.

The new car has been picked up by her today and...... wait fot it.......

It bloody well leaks !!!

She has come to the end of her tether, and between the phone calls and stress of not having a reliable car, and the fact that she has STILL been paying the finance (along with the stty atitude of the dealer) she has deciceded that she no longer wants the car.

does anyone know how she legaly stands with simply giving the car back??

Thanks in advance

Stu

zippy144

161 posts

237 months

Tuesday 10th March 2009
quotequote all
Hi

As far as i am aware if it is not fit for the purpose it was sold for, you do have a legal stance to return the goods and have a full refund or have it replaced like for like.

This attitude from Ford does not suprise me at all.

Regards

Tom aka Zippy


dumpedbyablonde

17 posts

245 months

Wednesday 11th March 2009
quotequote all
Sorry, but you are not alone. In fact several hundreds of CC owners have a problem. Mine leaked over both front doors, had seals redone and, touch wood has been ok since.
The Top Gear website gives the most comprehensive advise.Heres the link:
http://www.topgear.co.uk/news/2007/03/29/ford-focu...
Please be aware there are over 2,300 posts !!
The general concensus is that Ford are no longer giving cash refunds, but offering exchanges

Good Luck

Chris_w666

22,655 posts

225 months

Wednesday 11th March 2009
quotequote all
Dave ST220 (I think) had some pretty serious problems with his mondeo engine and had to get help from PH legal bods to get any actions.


Chris_w666

22,655 posts

225 months

Wednesday 11th March 2009
quotequote all
Chris_w666 said:
Dave ST220 (I think) had some pretty serious problems with his mondeo engine and had to get help from PH legal bods to get any actions.
Thread here may give you some tips.

http://www.pistonheads.co.uk/gassing/topic.asp?h=0...