Dulfords - Praise where praise is due

[Biggles101]

Not so much a discussion but more of a THANK YOU to those that recommended them.

On Saturday we took Manda's Chim to Richard and Colin at Dulfords to give it a full Geo setup. (It really was handling like a sick dog. The previous owner had put Gaz Pro's on but by the feel of it never set them up correctly)
After the initial difficulty in finding them (Dulfords have moved! - not far though) we rocked up at 09:30. Richard greeted us, discussed the options and we agreed a "Spirited" setup.

By 12:15 we had a phone call to say the car would be ready by 13:30.
WHAT A DIFFERENCE!! the car was superb, solid, smooth and predictable. Manda immediately noticed the difference and was over the moon!

Richard also put my Griff on the lift to inspect the chassis and general running gear. Result being a big thumbs up (with a note to replace the engine mounts soon)

Officially on Saturdays they close at 12:30 but at 14:00 they were still happy to be looking at my car and willing to make changes to Manda's setup if she found the ride too firm.

I cannot praise Dulfords attention to detail, customer service and general attitude highly enough. They have definately won a new customer with me.!

Matt

[pjac67]

Good to hear that Matt - they are a good team.

Another Bristol Griff will be on the road from tomorrow.... Paul.

[ads]

Yep a big from me too, been using Richard and his team for the past about 8 years. Always perfect service and will go the extra mile to do the job to the customers satisfaction.

[MuffDaddy]

Let's hold back with this praise, they aren't perfect you know.

Sometimes when working from their office I find the broadband a little slow, and I once had coffee in a cold cup.

Unbelievable.

[Biggles101]

OK if that's how it is - SLOW BROADBAND then I'm out Will have to try the Cullumpton Services ARGHHHH

[wadsapple]

I shouldn't hold your breath at collompton services they use " Cloud Nine " RUBBISH although i'm told Rita at the newsagents there, will take you there as well

[Marto]

I met the Dulford loons on a Spa-Francorchamps race weekend/ track day, and they were a wholly friendly and welcoming bunch. Offered no end of help to many of the Scottish TVR lads with car based aches and pains.

Great bunch of lads.

[ralphy12345]

MuffDaddy said:

Let's hold back with this praise, they aren't perfect you know.

Sometimes when working from their office I find the broadband a little slow, and I once had coffee in a cold cup.

Unbelievable.

Coincidentally, I'm sat at Richard's desk now (commandeered it whilst he's out - and my Chim is in!) tapping away on my laptop and their broadband seems fast enough to me.


They've just ordered me a replacement alternator (which should be here by 3ish) and Colin is currently playing with the tuning on the car. Coffee is a help yourself affair now, so you should be able to satisfy your exact criteria on the cup temp!!!!

BTW, did you know they've moved? (Just a couple of miles away, the new location has a big compound surrounded by a high fence & cctv).

R

[Biggles101]

ralphy12345 said:

BTW, did you know they've moved? (Just a couple of miles away, the new location has a big compound surrounded by a high fence & cctv).

Yep hence the note in my OP

[dumbfunk]

Richard @ Dulford's set up my geometry and I had it cornerweighted a few months later at the Griff Growl.
What's that? The results you say?

Front/Rear = 51% : 49%
Left/Right = 50.8% : 49.2%
Total weight = 1057kg (with half tank of fuel)


Unbelievably good.

[Guillotine]

I can vouch for their geo set...fast straight out of the box!

Perfect balance.

[davep]

ralphy12345 said:

Coincidentally, I'm sat at Richard's desk now (commandeered it whilst he's out - and my Chim is in!) tapping away on my laptop and their broadband seems fast enough to me.


They've just ordered me a replacement alternator (which should be here by 3ish) and Colin is currently playing with the tuning on the car. Coffee is a help yourself affair now, so you should be able to satisfy your exact criteria on the cup temp!!!!

BTW, did you know they've moved? (Just a couple of miles away, the new location has a big compound surrounded by a high fence & cctv).

R

Shame you're selling your Chimaera Ralphy, especially after all the time, effort and money you've put into it. So we wont be seeing it at Turtley Mill any more

Richard and the guys at Dulford/Peninsula have always been on the ball for me over the years. They even drop tested my car's bonnet for gratis once!

[wargriff]

MuffDaddy said:

Let's hold back with this praise, they aren't perfect you know.

Sometimes when working from their office I find the broadband a little slow, and I once had coffee in a cold cup.

Unbelievable.

[ralphy12345]

davep said:

Shame you're selling your Chimaera Ralphy, especially after all the time, effort and money you've put into it. So we wont be seeing it at Turtley Mill any more

Well............... although I've put it up for sale I'm in two minds about selling it!

I'm working abroad more and more and am contemplating living overseas for a while, the problem is I don't know how long for. So it's either sell now or take it off the road and lay her up. The problem with the latter is not having a garage to store in: away for a few months wouldn't be a problem, but say 18 months would be - and at this stage it could be either. Bit of a dilemma really.

But either way, if I'm home on a visit and there's a meet on, I'll be there!

R