Returned Calls

[Griffophenia]

Has any PH People ever had a return Phone call or Email from Offord Motors! Rang on Monday said they would ring back--No reply. Emailed them on Tuesday Ref
Griff Servicing-No responce! There either very busy
or not interested in my business.


Phil

[PetrolTed]

Can't excuse it, but I do know they're always busy and I have trouble tracking Simon down when I need to speak to him.

[carl_w]

They do seem to be a bit slack replying to e-mails, but I've never had problems getting through on the phone. Cerb going in on Monday for a service.

[rolex]

Its the same with Sunningdale motor insurance company. Dont bother leaving a message on their answerphone, they dont phone back!

[IPAddis]

I find it very rare when car mechanics call back. They can manage to build a car engine but are totally phased by the buttons on a telephone.

Having said that, Peninsula are better than most in this respect.

[RUSSELLM]

Are they ?

[beano500]

IPAddis said:

I find it very rare when car mechanics call back.

I let my mechanic know I was changing car and send an e-mail. Out of the blue one day he 'phoned up to see how I was getting on.

OK so it's a rare event - but not impossible.

[wwesty]

beano500 said:

IPAddis said: I find it very rare when car mechanics call back. I let my mechanic know I was changing car and send an e-mail. Out of the blue one day he 'phoned up to see how I was getting on. OK so it's a rare event - but not impossible.

Must be cos you're a good customer....

[travelsveryrapid]

IPAddis said:

I find it very rare when car mechanics call back. They can manage to build a car engine but are totally phased by the buttons on a telephone. Having said that, Peninsula are better than most in this respect.

Not in my experience.

Steve.

[JamieT]

travelsveryrapid said:

IPAddis said: I find it very rare when car mechanics call back. They can manage to build a car engine but are totally phased by the buttons on a telephone. Having said that, Peninsula are better than most in this respect. Not in my experience. Steve.

Same here. Though getting a bit better recently.

[beano500]

wwesty said:

beano500 said: IPAddis said: I find it very rare when car mechanics call back. I let my mechanic know I was changing car and send an e-mail. Out of the blue one day he 'phoned up to see how I was getting on. OK so it's a rare event - but not impossible. Must be cos you're a good customer....

Well - I am the best customer anyone could want - naturally. I get people ringing me and writing to me all the time to ask if I'll be a customer of theirs

[IPAddis]

travelsveryrapid said:

IPAddis said: I find it very rare when car mechanics call back. They can manage to build a car engine but are totally phased by the buttons on a telephone. Having said that, Peninsula are better than most in this respect. Not in my experience. Steve.

It's all relative. I've encountered much worse!