Fernhurst TVR
Author
Discussion

_Neal_

Original Poster:

2,951 posts

248 months

Monday 30th January 2006
quotequote all
Looking to buy a Chim later this year, and went to Fernhurst TVR yesterday. Service was excellent and the cars seemed in great nick - also good test drive (my first of a TVR) - Loved it

Anyway, just wanted to find out other peoples' experience of Fernhurst (including after sales, warranty etc) as I will seriously consider buying from them. Are they are good as they seem to be?!

Sorry if this topic has been covered already - But search isn't working and I couldn't find a recommended dealer/specialist list.

rev-erend

21,619 posts

313 months

Monday 30th January 2006
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Yes - first class

cerby4.5

1,643 posts

270 months

Monday 30th January 2006
quotequote all
Hiya,
I have not bought a car from them, but have dealt with them a few times in the past, latterly when we were looking for a Chim! I found them very helpful/knowledgable, particularly Drew, very nice chap!
Cerby4.5

nsparey

926 posts

280 months

Monday 30th January 2006
quotequote all
Very good. Way back when we were looking for our first TVR, they were very accommodating, knowledgeable and honest. Would have bought from them if they had had what we were looking for at the time, car we went to see, a Grif 500 SE had been sold.

stalker

28 posts

292 months

Monday 30th January 2006
quotequote all
I bought a Chimaera from Fernies around 15 months ago and am very pleased with the service I've received from Fernies.

The only thing to go wrong under warranty was a broken speedo, which was replaced without any hassle. Since then I have also used Fernies to fix some niggles with the car and their service has been nothing short excellent.

I'd certainly have no doubts about buying from them again.

L1OFF

3,771 posts

285 months

Monday 30th January 2006
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Had 4 cars from them. Great, no problems with after sales. Their new warrenty deal looks good to.

rocket

1,282 posts

313 months

Monday 30th January 2006
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Used them for servicing for 8 or 9 years despite there being several dealerships/specialist who are closer. Never actually bought a car from them, but had a couple of test drives. They're a nice bunch of guys and Brian the service manager knows his stuff!

gazzab

21,638 posts

311 months

Monday 30th January 2006
quotequote all
No one can post negative stuff here so you will just get the ok to great. I am aware of some less than great. OVerall they have for the last 10 yrs or so had an excellent reputation.

jimothy

5,151 posts

266 months

Monday 30th January 2006
quotequote all
gazzab said:
No one can post negative stuff here so you will just get the ok to great. I am aware of some less than great. OVerall they have for the last 10 yrs or so had an excellent reputation.


I'm going to possible break the name and shaming rules and tell you the worst thing I can think of about Fernies. Everything has always been excellent apart from this one atrocity that has ruined them for me. It's really bad and I'll probably get done for this but here goes:









Their vending machine coffee is awful.









Other than that, they're a first class bunch. I especially like the way they do station pick-ups for us train commuters in either your own car, or one they're setting up for sale - loved the pickup in a Cerb!
Mine came from there and if my next one isn't going to be a brand new one, then it'll also come from there too.

aaandy

764 posts

281 months

Monday 30th January 2006
quotequote all
Bought mine from there 3 years back and used them for servicing ever since. No complaints and will be going back there for the car's next service.

_Neal_

Original Poster:

2,951 posts

248 months

Monday 30th January 2006
quotequote all
Thanks a lot for your responses - They certainly seemed a very impressive operation.

Wasn't aware you can't post negative things on here (which seems a real shame, but I dare say is something that has been debated at length).

Anyone with anything negative is very welcome to email me though - Be good to have the full picture. Also negative (and positive) stuff about other dealers of used TVRs in the South East would be welcome.

Cheers

brioss

507 posts

287 months

Monday 30th January 2006
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Bought a 450 Chim a few weeks ago, excellent service !

Big Al.

69,336 posts

287 months

Monday 30th January 2006
quotequote all
Which Chim were you looking at? If it was a Crimson Starmist R81 EAN then it used to be mine before the last owner,

On my second car now from Fernies, really are a great bunch of guy's.

I think trust is the most important thing with a garage, they certainly have mine.

If Brian says it's fecked then it's fecked!

Go for it. OH

Hello you little lurkers!

2 sMoKiN bArReLs

32,007 posts

264 months

Monday 30th January 2006
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Can only endorse all the positives above. Used 'em for ten years on & off.

Raskol

49 posts

312 months

Monday 30th January 2006
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Best garage I've ever used. I have been a customer for 10 years. Sales are absolutely straight (even if they like to make as big a margin as they can get away with!). Service is always first-rate. As long as I remain a TVR owner, I can't imagine going anywhere else.

_Neal_

Original Poster:

2,951 posts

248 months

Monday 30th January 2006
quotequote all
Big Al - That's the Chim I took for a test drive - First TVR I've ever driven

robstvr

3,217 posts

297 months

Monday 30th January 2006
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Picked my new chim up on Friday from them, and the whole process was first class. My second TVR, and sooooo much happier already than with the last 'outfit' i got one from. Go for it!!

tuscanraider

219 posts

286 months

Monday 30th January 2006
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Drew was a nice guy although they kept £2500 deposit that i put on a car but was then unable to purchase, you might be able to use it for a small fee. I tried to retreive it through the legal route but they decided they wanted to keep it for some strange reason. Very low thing to do but some dealers dont look at peoples situations they just want £££££££££££.

gazzab

21,638 posts

311 months

Tuesday 31st January 2006
quotequote all
They are the nearest dealer to me but I wont use them.

Big Al.

69,336 posts

287 months

Tuesday 31st January 2006
quotequote all
_Neal_ said:
Big Al - That's the Chim I took for a test drive - First TVR I've ever driven


I fell in love with her when I first drove her

Just to wet your appetite



I got loads more if you want them. :OH