Contacting Zertec

[BCA]

Has anyone been in contact with clive over the past month or so? Dad is currently after a set of afterburners and is starting to lose faith in whether Zertec will be able to deliver the goods within the year.

We are also interested to hear about any of the developments he was doing with the 4.5 AJP8.

Thanks in advance,
Ben CA

[Duncan Hermer]

Emailed Clive via the zertec website just last week regarding fitting and supply of Afterburners.

He replied within a couple of hours with full price info and instructions attached on how to fit.

Have you tried this?

If you have no luck, email me via my profile and I'll forward the email address on that way.

Chis
Duncan

[snarfy]

I've recently contacted Clive with no problems. Sourcing some Column Stalks which should be being delivered ASAP. Heard mention that he was on holiday but that could be unfounded rumour ! Ooops

[griff2be]

Snarfy

May I ask which channel of communication you used to contact Clive?

I have been e mailing without success and the only telephone number I have (from the links page on PH) goes through to a recorded message, in something which sounds like Malay, followed by English, which says that the number is not recognised. I know Clive is in Singapore most of the time, which is why I have been mainly using e mail.

Thanks

Andy

[snarfy]

Griff2be,

Got him through email to the address on the web site. The info@zertec one. Must admit, my previous email did seem to get a 'bit lost' pre christmas but I got through on a subsequent email in January.
I'll email you the details.

[incorrigible]

I contacted him every month in the last half of last year, to try and get the connectors to finish my light conversion

I've given up now

Best of luck

[griff2be]

Does anyone have access to a Sprint magazine at the moment and can give me the telephone numbers for Zertec from the advert?

I don't want to name and shame, but I am having tremendous difficulty in purchasing a pair of Le Mans seats from Clive.

I ordered them in late November 2002, with an indicated 4-6 week delivery. Today, still no seats, or any indication of when I might get them. My gripe is not so much the delay, its that I cannot get Clive to respond to my e mails or telephone messages I have left on his mobile. Last contact was 29 January.

If anyone has successfully contacted him, please let me know how you did it!

Its a shame as the products appear to be excellent, but with Clive in Singapore and very busy, it seems very difficult to actually get hold of them!

Thanks

Andy

[madasahatter]

From Sprint....

Outside UK - [phone]
UK - Freephone 0800 5937832

Hope this helps

[BCA]

Sadly we too have still had no luck in contacting him. Well, no afterburners for us then, money has been spent elsewhere (Don palmer tuition ) May try again in a few months.

[griff2be]

The freephone number is unobtainable.

The other number is one of those Regus style virtual switchboards where they answer the phone 'Hello Zertec' then e mail a message to someone.

I wonder why he keeps advertising if he's too busy to run the business?

[PetrolTed]

I've just spoken to Clive. He is still alive.

Basically his day job involves him travelling around the world and it sounds like the measures he put in place to cope with his absence haven't been working. I don't think he's making any excuses, just explaining what's happened. It isn't ideal of course and as some of you have mentioned, he's lost business as a result.

He should be able to get back on top of things in the next couple of weeks.

[griff2be]

I do hope so (although I have heard that one before...)

Don't get me wrong, when I have spoken with Clive he seems like a very nice bloke, and his products seem to be excellent.

Its just really frustrating....!

[BCA]

PetrolTed said: I've just spoken to Clive. He is still alive.

Basically his day job involves him travelling around the world and it sounds like the measures he put in place to cope with his absence haven't been working. I don't think he's making any excuses, just explaining what's happened. It isn't ideal of course and as some of you have mentioned, he's lost business as a result.

He should be able to get back on top of things in the next couple of weeks.

If hes losing so much business why doesnt he employ some young lad (say me for example) to handle this stuff whilst hes away?? I cant see why it couldnt be done if there was good communication between clive and the customers through someone. Theres no need to lose business really, it just needs a re-think.

>> Edited by BCA on Monday 17th March 17:33

[mel]

If he's that hard to get hold of there's always the alternatives, Leven, TVR Bodyshop, Mod Wise, between them I think they manage to cover most of the Zertec range.

[griff2be]

Alas not seats....