Rang TVR and put through to TVR Power!!

[lowest]

I rang TVR concerning the warranty on my car as I have been doing for a couple of weeks (ever the optimist) but this time I was put through to TVR Power!!! Anyone any idea what’s going on?

[900T-R]

lowest said:

Anyone any idea what’s going on?

Did you ask TVR Power?

[V8 GRF]

lowest said:

I rang TVR concerning the warranty on my car as I have been doing for a couple of weeks (ever the optimist) but this time I was put through to TVR Power!!! Anyone any idea what’s going on?

It's called 'passing the buck'
Now't to do with me mate

[lowest]

Just spoken to Dom (top guy), he wishes they wouldn't put people through to him. He was very honest and open, so it looks like I'll be paying for the work. Hey ho 24,000 thousand miles and 1 year old isn't bad going I guess.

[anonymous-user]

I was told this morning by a dealer that the unofficial (ie true) line from TVR is that warranties dont exist. If your car is only 1 year old I would suggest you seek recompence from your dealer (if he is still in business).

[JOSHKY]

unrepentant said:

I was told this morning by a dealer that the unofficial (ie true) line from TVR is that warranties dont exist. If your car is only 1 year old I would suggest you seek recompence from your dealer (if he is still in business).

Or just get yourself a good Indie!!!!

[anonymous-user]

JOSHKY said:

unrepentant said:

I was told this morning by a dealer that the unofficial (ie true) line from TVR is that warranties dont exist. If your car is only 1 year old I would suggest you seek recompence from your dealer (if he is still in business).

Or just get yourself a good Indie!!!!

You miss my point. Entirely.

[cloggy]

No surprise then, read what RED3000S wrote today on the TVR thread (TVR News on Sprint) about his meeting a few days ago with Adam Burdettte

[brem]

I can't find a thread "TVR News on Sprint" and also no member "RED3000S"!!!
So what was it about? Please let me know.

[Uncle Bulgaria]

Red3000S

"The UK market will be left to ‘cool down’, as he put it, until 2009 when (they hope) all the bad publicity and ill feeling generated over the past few months will have subsided."



Its under(TVR news on Sprint)on the TVRCC General Discussion Forum.

Edited by Uncle Bulgaria on Thursday 24th May 18:23

[anonymous-user]

Uncle Bulgaria said:

Red3000S

"The UK market will be left to ‘cool down’, as he put it, until 2009 when (they hope) all the bad publicity and ill feeling generated over the past few months will have subsided."

Don't remember that being mentioned in "Dross Excluder".

[Jay Ayegees]

Let's see why 2009 - oh yes then all the three years warranties will have lapsed - last new TVRs in 2006 - just have to keep on lying and feeding Bovine Excrement to good ole Derek and his like until then.

[anonymous-user]

Jay Ayegees said:

Let's see why 2009 - oh yes then all the three years warranties will have lapsed - last new TVRs in 2006 - just have to keep on lying and feeding Bovine Excrement to good ole Derek and his like until then.

You're not wrong Jigs.

Can't believe they've allowed you back again.

[T40ORA]

lowest said:

Just spoken to Dom (top guy), he wishes they wouldn't put people through to him. He was very honest and open, so it looks like I'll be paying for the work. Hey ho 24,000 thousand miles and 1 year old isn't bad going I guess.

Snap. 1 year, 22k and a rebuild on the way. Sigh.....

Let me guess; you got it from RG?

Edited by T40ORA on Friday 25th May 00:06

[snowy]

T40ORA said:

lowest said:

Just spoken to Dom (top guy), he wishes they wouldn't put people through to him. He was very honest and open, so it looks like I'll be paying for the work. Hey ho 24,000 thousand miles and 1 year old isn't bad going I guess.

Snap. 1 year, 22k and a rebuild on the way. Sigh.....

Let me guess; you got it from RG?

Edited by T40ORA on Friday 25th May 00:06

22k on the latest SP6 engine and it needs a rebuild, this is shocking, i thought engine was sorted now.......how wrong i'am

[T40ORA]

Ah, but mine is an exception. They're well sorted now...

Oh, and of course lowest's is an exception too ;-)

Edited by T40ORA on Friday 25th May 19:50

[Arj]

A few weeks ago I called TVR with a question about upholstery material and they even put me through to TVR Power for that one!

Regarding the warranty I have made many attempts to get in touch with David Oxley and he finally got back to me last month. Not in response to my calls and emails, but in response to a post by me on this forum!

His email was vague, to say the least: "I'm sure you appreciate that the company has been going through a transitional period, but things are looking extremely positive for the future of the marque. It would be inappropriate, however, for me to comment to you privately on recent developments before they're announced officially, but please rest assured that the matters of warranties and parts, and of new car orders, are all fully in hand."

Fully in hand, what does that mean?

When I replied to Oxley's email (and suggested that he'd start communicating with other TVR owners as well) things went quiet again. This could be because he thinks that having customers is too much of a hassle. Another more worrying possibility though, is that the lack of communication is because he has no idea what will happen next...

Edited by Arj on Friday 25th May 13:29

[JonRB]

Arj said:

His email was vague, to say the least: "I'm sure you appreciate that the company has been going through a transitional period, but things are looking extremely positive for the future of the marque. It would be inappropriate, however, for me to comment to you privately on recent developments before they're announced officially, but please rest assured that the matters of warranties and parts, and of new car orders, are all fully in hand."

Fully in hand, what does that mean?

Judging by the other posts here, I'd say "fully in hand" in the sense that they have their policy of shirking their responsibilities fully in hand.

Let's face it, any warranty that isn't underwritten by an insurance policy is only worth the paper it's written on if the issuer honours it.

[Uncle Bulgaria]

unrepentant said:

Uncle Bulgaria said:

Red3000S

"The UK market will be left to ‘cool down’, as he put it, until 2009 when (they hope) all the bad publicity and ill feeling generated over the past few months will have subsided."

Don't remember that being mentioned in "Dross Excluder".

it really is a sad state of affairs with still no news about warranties and deposits. I was sort of hoping we were both wrong and would end up eating our words. It doesn't look like thats going to happen.

[anonymous-user]

Uncle Bulgaria said:

unrepentant said:

Uncle Bulgaria said:

Red3000S

"The UK market will be left to ‘cool down’, as he put it, until 2009 when (they hope) all the bad publicity and ill feeling generated over the past few months will have subsided."

Don't remember that being mentioned in "Dross Excluder".

it really is a sad state of affairs with still no news about warranties and deposits. I was sort of hoping we were both wrong and would end up eating our words. It doesn't look like thats going to happen.

No. It's not.

And to be honest UB it makes me a little angry. We had to read that absolute piffle in Sprint, had to read that all that had gone before was dross when in fact we knew what we were reading then was a fairy tale. It makes me angry and also a little sad because I think it makes the club look ridiculous.