Discussion
The buyer's got no comeback on you.
He's obviously under the impression he's bought some kind of warranty off you. A one week one ? One year ? Ten years maybe ?
The thing is, what type of warranty have you sold him ? Was It just parts & labour or are you supposed to be covering any future punctures he gets, and have you offered to clean the car for him, if it gets any dirt on it ?
Basically, he's getting f
k all
HTH
He's obviously under the impression he's bought some kind of warranty off you. A one week one ? One year ? Ten years maybe ?
The thing is, what type of warranty have you sold him ? Was It just parts & labour or are you supposed to be covering any future punctures he gets, and have you offered to clean the car for him, if it gets any dirt on it ?
Basically, he's getting f
k allHTH
Edited by RUSSELLM on Tuesday 3rd June 11:01
Slightly unusual for a diesel pump to just fail without any warning i.e. noisy or uneven running. I suppose it dependends upon the definition of 'broke'.
Almost all modernish diesel car engines now use high pressure fuel pumps that rely on the diesel to act as its internal lubricant. If the purchaser has put petrol in by mistake.....this is more common than you would think......this would cause the pump to suddenly fail in as little as 2-3 miles but will vary depending upon how much diesel was already in the tank.
Difficult one to suggest to the new owner but unless you filled the tank up before you sold it to him highly plausible. I doubt the new owner would let you see his fuel receipt but you can usually tell just by opening the filler cap.
As to the legal situation I would suggest you look at the Trading Standards website or speak to the Citizens Advise Bureau to get the facts rather than hearsay, however well intended it may be.
Bodmin
Almost all modernish diesel car engines now use high pressure fuel pumps that rely on the diesel to act as its internal lubricant. If the purchaser has put petrol in by mistake.....this is more common than you would think......this would cause the pump to suddenly fail in as little as 2-3 miles but will vary depending upon how much diesel was already in the tank.
Difficult one to suggest to the new owner but unless you filled the tank up before you sold it to him highly plausible. I doubt the new owner would let you see his fuel receipt but you can usually tell just by opening the filler cap.
As to the legal situation I would suggest you look at the Trading Standards website or speak to the Citizens Advise Bureau to get the facts rather than hearsay, however well intended it may be.
Bodmin
I agree, it's buyer beware but provided the buyer behaves reasonably then it may be 'reasonable' for you to offer a contribution to the cost as a good will gesture, you would need to add that any such gesture implies no acceptance of accountability though.
Perhaps I'm being too nice but it'll make the new owner feel better about his purchase and should make you feel good about yourself too
Perhaps I'm being too nice but it'll make the new owner feel better about his purchase and should make you feel good about yourself too
tvrbob said:
I agree, it's buyer beware but provided the buyer behaves reasonably then it may be 'reasonable' for you to offer a contribution to the cost as a good will gesture, you would need to add that any such gesture implies no acceptance of accountability though.
Perhaps I'm being too nice but it'll make the new owner feel better about his purchase and should make you feel good about yourself too
As kind as that gesture would be. In all honesty, what would the benefit be, if anything the buyer may think that other 'problems' with the car need to get rectified relying on your goodwill...Perhaps I'm being too nice but it'll make the new owner feel better about his purchase and should make you feel good about yourself too
Just tell him you sympathise with him, but it was sold as seen.
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