How many dealers would do that!
How many dealers would do that!
Author
Discussion

roberthearn

Original Poster:

13 posts

300 months

Friday 19th December 2003
quotequote all
Just a quick note to say how fab Top Cats Racing were a couple of days ago.

Delevoped a knocking coming from the suspension over big pot holes and, as I was about to make a 500 mile round trip back home for Xmas, thought i'd try and fix it. Left it too late I thought, but called them at 3:30 on Tues. They said they were very busy but told me to bring it down and they'd have a look. They spent half an hour on it, sorted the problem, and found a few other little things that I hadn't noticed. Had a nice chat to Brian and Warren and then they didn't invoice me !

That's got to be they way to keep customers coming back. Nice one!

PS Sagaris... Yes Yes Yes

trooper1212

9,457 posts

280 months

Friday 19th December 2003
quotequote all
roberthearn said:
Just a quick note to say how fab Top Cats Racing were a couple of days ago.

Delevoped a knocking coming from the suspension over big pot holes and, as I was about to make a 500 mile round trip back home for Xmas, thought i'd try and fix it. Left it too late I thought, but called them at 3:30 on Tues. They said they were very busy but told me to bring it down and they'd have a look. They spent half an hour on it, sorted the problem, and found a few other little things that I hadn't noticed. Had a nice chat to Brian and Warren and then they didn't invoice me !

That's got to be they way to keep customers coming back. Nice one!

PS Sagaris... Yes Yes Yes


If my cerb isn't ready on saturday, I'll know who to blame

roberthearn

Original Poster:

13 posts

300 months

Friday 19th December 2003
quotequote all
Ooops! they did retun to the garage after I left saying they had more work to do. hope shes OK.