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PascalBuyens

Original Poster:

2,868 posts

311 months

Thursday 3rd February 2011
quotequote all
Anyone ordered shirts from them before?

Just wondering how long it normally takes to get your shirts... (been waiting for over a month since payment now)

SimonKD

1,386 posts

260 months

Thursday 3rd February 2011
quotequote all
Maybe TT Tim on here could shed some light on it for you.

Regards
Simon

FlipFlopGriff

7,144 posts

276 months

Thursday 3rd February 2011
quotequote all
Got mine within a few days, suggest you chase it up.
FFG

PascalBuyens

Original Poster:

2,868 posts

311 months

Thursday 3rd February 2011
quotequote all
Mailed a few times already...

Spoke to Tim he said he'd send them 4th of Jan, but still nothing in the mailbox.

fredd1e

783 posts

249 months

Thursday 3rd February 2011
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Bought about 4 shirts some time ago. Had a bit of a ding dong when they didnt show and ended up with a paypal dispute to get things moving (ie no response to email) Eventually got it sorted and shirts delivered but think that his business practices in customer service leave a lot to be desired, like refusing to deliver until the dispute was closed (which would have left me with no claim!) . Shame that he's still a bit shoddy on that aspect as the shirts were really good.
So top marks for the product , nil points for customer service.
PS reasons given were its a hobby not his main work and that was stoved off so shirts took a back seat.

PascalBuyens

Original Poster:

2,868 posts

311 months

Thursday 3rd February 2011
quotequote all
Well, so far no response to my emails, except on the first one...

Sounds like I'm in the same boat as you...

angry jock

1,005 posts

228 months

Thursday 3rd February 2011
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Bought 2 t-shirts from Tim last year and they came through within a week. Had no problem with contact either as it was fairly close to Le Mans and I wanted them for then and Tim emailed me back twice straight away. They came through just too late for that but he did tell me that they prob wouldnt arrive in time. T-shirts were great too!!!

PascalBuyens

Original Poster:

2,868 posts

311 months

Thursday 3rd February 2011
quotequote all
I ordered the first weekend of January. Tim said he'd send them out to me on the 4th.

I can understand mail being a bit slower to Belgium, but a month?

Guillotine

5,516 posts

293 months

Thursday 3rd February 2011
quotequote all
wouldn't get too worried yet.
I send stuff all over Eu (& world) and things are slow if using airmail.
Snow created a backlog.

1-3 weeks has happened fairly regularly.
Andy

no excuse for emaILS THO... wink

phillpot

17,510 posts

212 months

Thursday 3rd February 2011
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bought a couple of shirts around a year ago, took about a month to arrive. Usual excuses, been sick, very busy etc etc...

Decent quality, but order long before you want them!

scotty_d

6,795 posts

223 months

Thursday 3rd February 2011
quotequote all
I have bought a couple both turned up with in the week. Good service here!