Run flat tyre error
Discussion
My 80yr old Dad has made a bit of an error ordering a couple of rear tyres for his 68plate BMW X3. I pointed him in the direction of Black Circles which he has used successfully before. He has ordered the same Pirelli's thats on the front but forgot to select the RF variant, only noticing when he got home.
To be fair when you enter the reg and select correct size on black circles I can see how he's done it as it shows lots of options including the tyre he wanted but you have to scroll a long way down to get the same tyre as a RF option. Local garage and BC unsurprisingly don't want to know. He has had a bad experience on previous X3 with non RF where he got a bad puncture on a motorway slip road and had to wait 4 hrs for assistance and whilst he's as fit as a fiddle, doesn't want the anxiety of a repeat.
So he's going to fork out another £420 to get the RF. My question is where is the best place to try and sell the as new non RF tyres to try and recoup some of the cost? Is it even likely someone would wany them.
Instead of ordering more tyres I suggested seeing if bmw offered a space-saver which could be secured under boot floor so he's looking into that but tbh I think he's probably past wanting to stand on side of road changing tyres himself.
To be fair when you enter the reg and select correct size on black circles I can see how he's done it as it shows lots of options including the tyre he wanted but you have to scroll a long way down to get the same tyre as a RF option. Local garage and BC unsurprisingly don't want to know. He has had a bad experience on previous X3 with non RF where he got a bad puncture on a motorway slip road and had to wait 4 hrs for assistance and whilst he's as fit as a fiddle, doesn't want the anxiety of a repeat.
So he's going to fork out another £420 to get the RF. My question is where is the best place to try and sell the as new non RF tyres to try and recoup some of the cost? Is it even likely someone would wany them.
Instead of ordering more tyres I suggested seeing if bmw offered a space-saver which could be secured under boot floor so he's looking into that but tbh I think he's probably past wanting to stand on side of road changing tyres himself.
Edited by si_xsi on Thursday 31st July 21:16
Firstly - in his situation, forget money, don't try and save it by going to black circles just go to a decent tyre place and then mistakes like this should be almost zero.
I presume the tyres have been fitted ? I would question why they fitted them, they should always check that whats going on is the same as whats coming off.
We have had tyre suppliers try and get us to go with online ordering but its not worth the issues of customers ordering the wrong tyres or something not suitable, we have more than enough work to sort out that mess.
Anyway slightly OT, i would say Facebook or Ebay to try and get some back, but is it worth the potential problems for an 80 year old trying to sell them ?
Where in the country is he ?
I presume the tyres have been fitted ? I would question why they fitted them, they should always check that whats going on is the same as whats coming off.
We have had tyre suppliers try and get us to go with online ordering but its not worth the issues of customers ordering the wrong tyres or something not suitable, we have more than enough work to sort out that mess.
Anyway slightly OT, i would say Facebook or Ebay to try and get some back, but is it worth the potential problems for an 80 year old trying to sell them ?
Where in the country is he ?
stevemcs said:
Firstly - in his situation, forget money, don't try and save it by going to black circles just go to a decent tyre place and then mistakes like this should be almost zero.
I presume the tyres have been fitted ? I would question why they fitted them, they should always check that whats going on is the same as whats coming off.
We have had tyre suppliers try and get us to go with online ordering but its not worth the issues of customers ordering the wrong tyres or something not suitable, we have more than enough work to sort out that mess.
Anyway slightly OT, i would say Facebook or Ebay to try and get some back, but is it worth the potential problems for an 80 year old trying to sell them ?
Where in the country is he ?
I have told him its probably best to just get the local tyre fitter to order in future. Tyres have been fitted unfortunately. When he asked why they didn't check, they said some customers want to swap from RF to Non RF and do it in pairs when others have worn to the limit. He's in West Dorset.. he's kicking himself as usually quite hot on details like that! I presume the tyres have been fitted ? I would question why they fitted them, they should always check that whats going on is the same as whats coming off.
We have had tyre suppliers try and get us to go with online ordering but its not worth the issues of customers ordering the wrong tyres or something not suitable, we have more than enough work to sort out that mess.
Anyway slightly OT, i would say Facebook or Ebay to try and get some back, but is it worth the potential problems for an 80 year old trying to sell them ?
Where in the country is he ?
I don't think he has the patience to try and sell them online or know how, but I might be able to help with that, so said just store them in his garage for now.
Ah, to far away from us to be able to help.
Sadly once fitted tyre suppliers do not want to know, i still think its poor on the fitters behalf, yes sometimes you don't pick up on them but if they had noticed then they really should have checked, we certainly would have.
I know he's not keen on them but is it worth running around on them and swapping them later in the year ?
You will get something for them on Facebook even if you get £150 back its better than nothing.
Sadly once fitted tyre suppliers do not want to know, i still think its poor on the fitters behalf, yes sometimes you don't pick up on them but if they had noticed then they really should have checked, we certainly would have.
I know he's not keen on them but is it worth running around on them and swapping them later in the year ?
You will get something for them on Facebook even if you get £150 back its better than nothing.
stevemcs said:
Ah, to far away from us to be able to help.
Sadly once fitted tyre suppliers do not want to know, i still think its poor on the fitters behalf, yes sometimes you don't pick up on them but if they had noticed then they really should have checked, we certainly would have.
I know he's not keen on them but is it worth running around on them and swapping them later in the year ?
You will get something for them on Facebook even if you get £150 back its better than nothing.
I understand that, particularly when they are getting minimal amount to solely fit the tyres. I would have expected them to check the old ones against new and at that point an exchange for the correct ones might have been possible. Lesson learned! I think he's paranoid now so will just bite the bullet and get the RF fitted. Sadly once fitted tyre suppliers do not want to know, i still think its poor on the fitters behalf, yes sometimes you don't pick up on them but if they had noticed then they really should have checked, we certainly would have.
I know he's not keen on them but is it worth running around on them and swapping them later in the year ?
You will get something for them on Facebook even if you get £150 back its better than nothing.
I'll try and sell the old ones on FB, don't really want him to have to deal with the potential time wasters or haggling. If they retail fitted for £440 maybe stick them on for £220 and see what happens.
Tyres are tyres, if you offered 95% brand new tyres for 50% off they'd be snapped up by someone who needs them.
Just say they were bought in error as they are non runflats, so fitted but hardly used. The date stamp will show they're still a brand new tyre, which immediately puts you ahead of those trying to sell tyres with good tread, but have been sitting on a shelf in a warehouse for 5 years.
Just say they were bought in error as they are non runflats, so fitted but hardly used. The date stamp will show they're still a brand new tyre, which immediately puts you ahead of those trying to sell tyres with good tread, but have been sitting on a shelf in a warehouse for 5 years.
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